[Resolved] Airtel — fake bills | |
I am saji from bangalore. I was using airtel 3g datacard [protected] for internet connection for last 2 years. Initially i used to pay rs.800+ for 1 gb. But since i was using it mainly for browsing i changed my plan to 300 gb for rs133 in april 2013. On may 4th i got a bill for rs800+ even though i used hardly 4 or 5 times for browsing.immediately i called customercare and informed them to cancel the connection. After may 4th i never used the connection. In june again they raised another bill for rs.800+.now i am planning to complaint in consumer court. I already informed my hr dept to inform all the 10,000+ employees about this. Was this information helpful? | |
Oct 14, 2016 Complaint marked as Resolved Verified Support Jan 31, 2013 Airtel Customer Care's response Namaste, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |
65 Comments | |
Comments
Airtel — Bouncing and Fake Bills
Sir,I am writing this complaint for my airtel landline no: [protected] with account no: 359971.
I get bouncing and fake bills from airtel company from 5-july 09 to May 10 but they give adjustments to me which i agree. I have taken Adjustment of Rs. 1000 from the period of 5-july 09 to 04- dec 10 and in between these the company also give adjustment due to there fake bill of Rs. 150+96 on billl of 5-sep09 to 4 nov 09, Rs. 100+85 on bill of 5 dec 09 to 4 jan 10, Rs.200 on bill of 5 mar 10 to 4 apr.10 without any information and then also they add additional charges of parallel ringing (rs.25 / month) along with their bill upto may 10. In between the also cancel my outgoing calls without any prior notice and made fake bills and appologise consumer. Again then i didn't check bills for 5-6 month because ii thinks the bills are right. But on checking bill of 5 Dec 10 to 4 jan 11 i found some unauthorize charges and complaint i get adjustment then also. But on next bill (which i didn't check due to going outstation) i pay Rs.575 to airtel company but on checking The bill of 5 Jan 11 to 4 Feb 11 which was of rs.309 i found some over billing on checking previous bill the is also very bouncing and fake billing. Then the bill of 5 Feb to 4 march 11 which was rs .588 was too fake and over billed. My telephone due to non payment was locked outgoing on 17 mar 11 and today on 18th my phone is completely cut off. And for non payment company executives regularly calls on no. at 10'o clock everyday from 1-3-11 to 16-3-11 which abuses the consumer
I want to say that this is wrong only with the consumer no one can pay more if he is cheated and company agree that there bills are false which is a case of 420 of false attempt. I want airtel to reduce there adjustment from their false bill and take only the value of my original payment.
Thanking You:
Airtel Broadband — airtel bill
my old airtel broadband ac no. 16061280, whose bill is around Rs 1500 which i have paid.but the bill is still pending and it is not been cleared yet.
I have talked to one of the airtel employee name RAJIV who told me to pay Rs 1500.
i also want to talk about my new connection bill whose account no is[protected].
Mr rajiv knew about this .please make sure that Mr rajiv should call on our no.[protected].
thank you.
Airtel Broadband — Not getting my bills from last 4 months
hi ,This is vinay chaudhary . Sir i'm using your airtel broadband with a fixed line . My number was 43051836 which is now changed to 47537509 , i dont know how it is changed but i'm very confuse about it . I also talked to mine number which was 43051836 and that is using by some person named PARAM KAUR from dilshad garden . I'm also not recieving my broadband bills from the last 4 months from your side . Sir i'm waiting for your response . i also talked to your costumer care centre but not satisfactory .
THANKING YOU
VINAY CHAUDHARY
[protected]
Mobile no. - [protected],,,,
relationship number-- [protected],
bill number[protected],
bill date--21-Aug-2011,,
bill period--20-Jul-2011 to 19-Aug-2011,,
in this bill company claim double charge of 99/- monthly pack......
ebill page no. 3 & ebill page no. 6......
please solve my problem....
thanks
from imran beg
mob. [protected]
bhopal
relationship number-- [protected],
bill number[protected],
bill date--21-Aug-2011,,
bill period--20-Jul-2011 to 19-Aug-2011,,
in this bill company claim double charge of 99/- monthly pack......
ebill page no. 3 & ebill page no. 6......
please solve my problem....
thanks
from imran beg
mob. [protected]
bhopal
AirTel — connection
i am using my airtel number([protected]) since 2007.and i am in roaming since 2010,even i am dealing my transactions with my number.every six i am doing recharge of 50/-.airtel disconnected my number.and saying they released my number into the market,without sending any kind of intimation to the custemer.(me)they are sending me the message only "you need to recharge immediatley to keep your number in activation.i did as they said but still i am not having my number in my hand.las time i have recharged on 17-09-11.i got a message that you have successfully recharged your mobile with Rs.43/- still ihave no serviece from the Airtel.and i have my balence Rs.35.7/- in that sim.presently i am in UK.sincerely requesting that i want my number back, hence i am dealing my important transaction through that number..kindly help me in this regard..
if anyone interested to give the answer, you are well come....
at any cost i want my number ([protected]) back.untill it expiry date 2037.(life time validity)
how will you give the number to the others?
if i am having life time validity on my name.
then what is the meaning of life time validity?
how will you give the number to the others?
if i am having life time validity on my name.
then what is the meaning of life time validity?
airtel broadband connections — false bill
Dear SirDue to your bill collection center faulting I had not paid my bill properly so your company disconnect my connection
No.[protected] which is connected in favour of PURNENDU CHAKRABARTY, Lucknow, in the month of November 10th 2011.
But your company made a bill which having date of November 2011 they said to me that it is rental fee.
But my question is that due to your fault I had not deposit my bill properly and you disconnect my phone and Internet, and I suffered a lot of in my business. Therefore why should I pay you rental of a disconnected phone.
And therefore please waiver it as possible as earlier, otherwise I would think for disconnect permanently my phone from your company.
Thanking you
P. Chakrabarty
AirTel — fake bill from airtel
i have[protected] no. from airtel. i was agreed to waive off Rs.2000 and a receipt was given to me. but they did not update their record and included that 2000 rs in their next bill. they also disconnected our line. even after regular complaints they didnt responded to it. should i file an FIR or not.
Dear Sir/Madam,
I am Deobrat and I have airtel connection (M.P) i.e.[protected] and I am not using the connection from past 4 months because I am in some other state for some time. Mean while Airtel have issued the same connection to some other people who is residing in satna who have not even submitted the document. Still the connection is on my name but someone else is using my connection which is very risky. So, My request to you is that please take some serious action against airtel for this disgusting service.
With kind regards
Deobrat
[protected]
I am Deobrat and I have airtel connection (M.P) i.e.[protected] and I am not using the connection from past 4 months because I am in some other state for some time. Mean while Airtel have issued the same connection to some other people who is residing in satna who have not even submitted the document. Still the connection is on my name but someone else is using my connection which is very risky. So, My request to you is that please take some serious action against airtel for this disgusting service.
With kind regards
Deobrat
[protected]
I was using airtel broadband connection from past two years. in the month of july i applied for shifting of connection in the same city. They told me shifting will be done in another 20 working days. but no one responsed back to me regarding this, when i contacted airtel customer care, they told me there is no request raised regarding this and they have billed me for the month of aug and sep too...now they are saying if i will not pay the bill, they will take me to court . This is simply bull , they are not only irritating customers but they are also loosing faith in us.
i contacted Paramesh (Airtel executive) but he also did not replied. his mail id is : paramesh.[protected]@in.airtel.com
One gilr from airtel name Preeti used to call me and tell the same thing to me again and again to pay the bill which in proper i should not pay.
i contacted Paramesh (Airtel executive) but he also did not replied. his mail id is : paramesh.[protected]@in.airtel.com
One gilr from airtel name Preeti used to call me and tell the same thing to me again and again to pay the bill which in proper i should not pay.
AirTel — Broadband data card
I have an Airtel Broadband datacard connection which I have been using for the few months. It’s a 6 GB download . However I have been facing a problem with the download limit. My speed reduces to 256kbps after just around 2-3 GB downloading. I have placed many complaints with Airtel .They have done nothing to solve the problem. I don’t see a reason to keep paying for their very expensive service . My speed reduced to 256Kbps in a matter of 10 Days. They are definitely cheating me. I will gladly pay for services that I use. I am posting this in hope that my issue will be resolved and that i may be able to use the full 6 GBs of my package which is rightly mine. The bills of Airtel is very different. When a download happens it starts 2 billing at the same time. Could someone advise me. not getting connection after one month and above. HNTikandar
Namaste Saji,
This is to inform you that your concern listed on 09 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 09 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hey Saurav,
If you really cared for the customers you would have given your mobile number and get it fixed. Don't give some random email where none of your persons even read those emails.
Thanks,
Gautham
If you really cared for the customers you would have given your mobile number and get it fixed. Don't give some random email where none of your persons even read those emails.
Thanks,
Gautham
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