[Resolved]  Airtel — fake bills

I am saji from bangalore. I was using airtel 3g datacard [protected] for internet connection for last 2 years. Initially i used to pay rs.800+ for 1 gb. But since i was using it mainly for browsing i changed my plan to 300 gb for rs133 in april 2013. On may 4th i got a bill for rs800+ even though i used hardly 4 or 5 times for browsing.immediately i called customercare and informed them to cancel the connection. After may 4th i never used the connection. In june again they raised another bill for rs.800+.now i am planning to complaint in consumer court. I already informed my hr dept to inform all the 10,000+ employees about this.
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Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Jan 31, 2013
Airtel Customer Care's response
Namaste,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Thanks gautham. I have already moved the complaint to consumer court. Can you please tell me where i can share my experience about this cheating airtel.
Namaste Saji,

Further to our discussion dated 09 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Airtel is not confirming the disconnection so that they can continue raising fake bills. I removed the sim card from the data card in may 2013 since i was not using it. Still they raised fake bills.
I already paid these fake bills on saturday. Then i contacted the customer care to disconnection. Now they are telling they didnt receive any service requesr.
Namaste Saji,

We would like to inform you that your concern listed 09 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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