[Resolved] D-VoiS - Broadband Pvt. Ltd — no service...... | |
Hi. Myself ashish kumar a resident of new panvel. I was using this broadband service. Few days ago this company named d-vois ssv also known as d-vois ion they were not able to provide any service. When I called up the customer care they keep on giving reasons and promised the net will start up soon it took them abt 3 days to get it done. The connection started again for 2 more days and again the same issue. Called up the customer care again it took 2 more days to get it done. Again after 2-3 days later the same stuff took place. My issue it I already paid for their connection and they are telling me the number of days the connection was not there even for that its chargeable. I was amazed to see that these are looting people for no service at all. Please help Ashish kumar [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved D-VoiS - Broadband Pvt. Ltd customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I totally agree with Mr. Ashish Kumar and Hrishikesh Patil,
The worst ever customer service experience. The customer care number:[protected] is just for the sake of having it. Normally average time for them to respond or to resolve a complaint is minimum of 3 working days and 10-15 FRUSTRATING CALLS.
The worst ever customer service experience. The customer care number:[protected] is just for the sake of having it. Normally average time for them to respond or to resolve a complaint is minimum of 3 working days and 10-15 FRUSTRATING CALLS.
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+91 22 6456 6366 [Mumbai]
+91 80 4511 4520 [Helpdesk]
KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
Second is service of this ISP, they do not even care to show up to check what is the problem. Customer care is paid so they enjoy talking and misleading you since you're paying. technicians would close your request without even informing you.
First practice is systematic cheating, the package that you pay for is not what you actually get so 1 Mbps is 512Kbps suddenly, a 512 Kbps is 200 Kbps and all these complaints go unheard.
Second is service of this ISP, they do not even care to show up to check what is the problem. Customer care is paid so they enjoy talking and misleading you since you're paying. technicians would close your request without even informing you.
Earlier service was better when it was only SSV. Now SSV given it to this idots (DVOIS) and messed up the whole thing.Even any companies dial up service is much faster than this cheaters, Hell with them,
This is a cheap cheap service, do not go for it.