Hi,
Unfortunately i am your customer and having treadmill bsa tx003 i which is non operative since last 10 month.
As per mr. Mohit (Bsa - delhi) its membrane is defective and from last 6-7 months i am in regular touch with your mr. Vikram (Bsa-delhi) to provide the parts and resolve my issue and every time he is asking 15-20 days more wait and more than 6 months has passed, every time i am calling him..., but he never called, now he is not even picking my phone, you can check my follow ups with him to check his last 06 months call records, pathetic service response by mr. Vikram.
03 months back i also contacted to mr. P. D. Naik at chennai to resolve my issue, he supported me very well and confirmed me that my part has been despatched to delhi and instructed to mr. Vikram it should be replaced free of cost on good will basis but unfortunately he has left and yours mr. Vikram making me fool... He is replying by mistake your part replaced to another customer's machine and till that i am waiting and calling him...
Now please look into my case on priority and resolve this earliest.
Regards,
M a khan Was this information helpful? | 
