BSN Infotech — About to add new channel

Address:

Rohini Enclave, Chandrabani road near shimlabye pass dehradun

I have a bsn cable connection, my operator is charging 197 rs for their own pack and i have requested them to stop my existing sony pack and add new pack of sports channel then he is refusing my request and telling to add new channel is not possible. They have a certain date 28 to 5 to add new channels. How can we get benefit from the new rule. Before we paid almost 200 rs for all channels now they take 197 for their basic pack. Its not fair.