BSNL Cellone — Unauthorized and unwanted deduction in the name of VAS

Address:

Ernakulam, Kerala

I aIesm a cellone user from Kerala . ON 11 July, i got an sms as follows:- Dear customer, Your pack Headlines Today Single Channel Pack Rs10_7Days is about to renew on[protected] and you will be charged Rs 10.00 which is valid for 7 days. To unsubscribe send STOP to 155223. I send sms accordingly to 155223 and got the Following reply:-Dear Customer No VAS Services Found or VAS Services Already Deactivated. - BSNLMOBILE However, on 12 juLy the amount was deducted by the fOllowing sms- Your pack Headlines Today Single Channel Pack Rs10_7Days is renewed with Rs 10.0 successfully and is valid for 7 days.To unsubscribe send STOP to 155223. Request refund and stop unwanted And unauthorised deductions