[Resolved]  BSNL — mobile service [protected]

Address:rajkot

As per trai guidelines validity was to be extended to all prepaid user till 20th april due to lockdown bur bsnl did not follow guidelines they sent me 10 sms to recharge immediately before due date. Where is trai guidelines? Again their customer service is not replying and you cannot go to their customer care locally due to lockdown. Trai must take action against mobile service providers jio, airtel, bsnl etc and give more validity due to extension of lockdown.
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Apr 21, 2020
Complaint marked as Resolved 
resolved
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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