BSNL — Unauthorised assumption of authority

Address:

600083

There are reports about bsnl personnels modifying the broadband
plans themselves of the customers without their written consent and
request duly signed.Their act is a gross violation of rules and proce-
-dures, that qualifies for a criminal offence.A couple of times, I too, had
a message from bsnl saying that my request for modification in the
BB plan was under consideration and to the truth, I have had never
made a written request to them duly signed by me, for any modification
in the existing plan.Some unscrupulous elements within the organi-
-sation, indulge in such unbecoming acts and I wonder how the higher
officials give a nod to them.The BGP cadres give a clamorous call to
help them in eradicating corruption in all levels in the country.But,
ironically, the central minister for telecommunication, heads the most
corrupted bsnl.There is no decline in the level of corruption, after he
assumed office.In contradiction, the level is increasing day by day.The
lawyers and judges in the country should come forward, warning the
Illegal assumption of authority by bsnl officials, non-gazetted.For any
change in the plan if a customer desires, he ought to submit to bsnl
a written requisition duly signed by him.In turn, the concerned official
of bsnl should verify the authenticity of the customer and then only
the plan can be modified.The customers should hang together to fight
the corruption.Otherwise, bsnl should be read a lesson, what the customers of Pollachi(Coimbatore, TN) did some 15 years ago.They
incurred a heavy loss in revenue, to bsnl.Such a situation will arise soon!