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[Resolved]  Provident Housing Limited (Puravankara Group) — Cheating/Fraud done against the plan

Dear Sir/Madam,

I am writing this complaint on behalf of group of owners to show you the cheating done by Puruvankara(Provident Housing Limited) to the owners.Provident has sold around 1800 flats in its Cosmocity project at Siruseri Chennai.I am one of the owner in this community.The builder has cheated us by deviating from the plan on many features and a few deviation as below

Commercializing car park - converting pathways/driveways to car park...
Shrinking driveways by Half - promised 7.2m on sale agreement converted to 3.6m in reality.
No gated entrance for 2000+ customers.
No humanity - 700 sqft bunk shop for 2147 apartments
No swimming pools as promised
HIGH WATTAGE transformers @ stone throw distance from play area(which affects the safety of the kids).
Many kids have fell down and hospitalized because of this.

On top of this there was no response from them for our protest done against them in front of their office in Adayar chennai.
you can see the link on one of the chennai newspaper about the protest made.

We all(around 5000 people) will be grateful to you if consumer court can come forward and solve the issue.
We are ready to prove to you the cheating done by Puruvankara to us and we have enough evidence for the same.

Complaint marked as Resolved 2020-08-14 04:07:47
Complaint comments  1 CommentShare0Tweet0


Open Drain System in the middle of the road hindering to walking of elderly people & children, driving of vehicles is provided. Provident team claims that this is the world's best drain system. May be. But Why in the middle of the road?

Model of Light fittings provided, are supposed to be in Museum today.

The Site Plan shows "Children Play Area" OR "Empty Space" in some places. Owners are shocked to find that the empty space / Children Play area has been converted to High Voltage Transformers location, 440 V Electrical Boxes (Can be reached by putting hand out of their Window), Sewage Treatment Plant (with stinking smell), DG Sets / Water Sump (Huge noise created when the DG / Water Pumps are operated).

Very Large swimming pool shown in the Site Elevation Drawing. No where to be seen. Not sure, even if there is space to construct one.

Brochures show very good "Pavered Blocks" and sitting benches. Now Provident Housing has laid Tar Roads. Poor quality cables are laid beneath the road, which failed within 6 months. Roads have to be dug deep at several locations to correct the issue. Could not imagine the cost of such repairs, if occurs after Provident Team leaves the site.

No office space has been provided for Association Office by the builder who is constructing a gated community with 2176 Apartments.

Cracks started appearing in many buildings, both interior and exterior.

Plain Transparant glass has been provided in windows. Not even, semi transparant.

Ply wood door is provided in Terrace. Not withstanding the weather, the doors are damaged before handing over to Owners.

Very Poor quality flooring. Hollowness is there in the floor, in each and every house. I can wouch for this.

The Pollution Control board advises the builder to install Solar Panels for Water Heating & Common Area Lighting. Same is not provided.

And Many More...

In total, Cosmo City looks like "Chaos City".

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    Puravankara Projects  Phone
    +91 80 2559 9000
    +91 80 4455 5555
    +91 80 4343 9999
    Puravankara Projects  Address
    130/1, Ulsoor Road, Bengaluru Pete, Karnataka, India - 560042