[Resolved] Xrbia Developers Limited — falsehood of information | |||
I booked a flat in XRBIA Township (under development), I deposited 20% amount in august and at that time XRBIA sales person said that within 30 days remaining 80% needs to be paid. In September, i approached the Sales office and asked that when should i make payment. All this time i had money ready to be paid. They said that i should receive a call from XRBIA about my dates to make payment and get registration done. I received a call in October and it was not about payment but promotion of some home loan mela. I again called back to ask about when should i make payment, but i was redirected to sales office which i already contacted in September. Upon contacting sales office they told me the amount this time and said that 15% discount is still applicable. (Initially it was 30 days - So false information). In Jan when i contacted call center, i displayed my dis sat on the whole process and they said that now discount is 10%. Which was shocking to me. Also they said that i must i have got a call about this and about payment dates but actually i never did. (What was my email address taken for). Now i want all my money back and of course with interest rate of 7.5% p.a for 5 months. I will more than happy to cancel my bookings. Thanks Mahim Sharma Was this information helpful? | |||
Mar 23, 2018 Complaint marked as Resolved Verified Support Sep 20, 2017 Xrbia Customer Care's response Dear Mahim, Greetings from Team XRBIA! We regret the inconvenience caused to you we would like to inform you that we now have a dedicated Customer Care Team to address and resolve all your queries or difficulties. To register your complain you can call us on:[protected] or WhatsApp us on: +[protected] you can also write to us at [protected]@xrbia.com with information of your booking details. Our team will get back to you soon. Regards, Team XRBIA | |||
2 Comments | |||
Comments
xrbia seems to be a rogue company i have booked a flat in their express city project and rs51000 as booking amount in dec2014 with a clear understanding that if i do not like their agreement terms they will refund my full amount of rs 51000 and this is given in writing by their sales manager to me .they submitted the agreement terms after 8 months which i did not found suitable .thereafter i wrote 3 letters and have sent them lawyers notice for refund but there is no reply nor they have send the cheque for the amount there is no alternative left with me except to go to consumer court such a co even cheats customers for a small sum of 51000 only and that is how they build up their empire SUBHASH BAWA MUMBAI
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