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Busindia — ticket not booked; but, amount debited

Sir/mam,
I have made an online booking for seats 57w, 56a in prtc bus for 3/6/2019 5:25 am bus from pondicherry to chennai.

But, when i paid through my paytm wallet, suddenly, the page not working error popped up and money was already debited from my account. I neither received ticket booking confirmation, nor my money back. I also don't know if the ticket has been booked.
My contact details as filled in online booking:

Name : jeeva keshav
Contact: [protected]
Mail id: keshav. [protected]@gmail.com

I kindly request you to look into this issue at the earliest and update me the status.

ticket not booked; but, amount debited

Complaint Status


[May 31, 2019] BusIndia customer support has been notified about the posted complaint.
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