[Resolved]  Busindia.com — Refund of money

Address:

Ludhiana, Punjab

I got my ticket in the name of tushant saigal booked for 3..8.2014 with following particulars trough net banking
Pnr no.: ts-rdi9646295aol operator pnr no.: 10791 golden temple yatra volvo bus departure time:
11:55 pm 2+2, volvo seater, ac, lcd
On sunday evening i received a call form [protected] that bus in under breakdown and new bus will be arranged for witch paritculars shall be sms to me on my mobile no [protected] i waited till 9.45 pm when i received masagge regarding driver phone no and bus no.. On inquiry the bus driver informed me that bus shall reach at around 1.00am on 4.8.2014 at ludhiana instead of 11.55 pm on 3.8.2014 and i had to pay rs 300 more for new bus arranged which was also confirmed by sai travel through sms sent to me . I refused to travel and immediately sent massage for refund for which no confirmation is received till now.
Pl tell me why should i bear additional fees of rs 300 aprart from undergoing all sort of tension for unnecessary delays.
It is requested that matter should be immediately taken up and my hard earned money be refunded