[Resolved]  Birla Sunlife Insurance Company || M / S - Snowtex Limited — Fraud Case || Insurance in terms of Loan

Address:

South 24 Parganas, West Bengal

This is in regard to the concern registered with Birla Sunlife Insurance Policy Reference Number[protected].

I Dipak Agarwal residing at 13 Topsia Road South Kolkata-700046 (Policy No#[protected] want to raise my concern over the response got from Birla Sunlife related to my concern raised. It is bring to you kind ATTENTION that I have registered complain related to my policy.
The concern was as stated below,

1. Policy details: A) Police no[protected]
B) Client I.D – [protected]
C) BSLI Guaranteed Wealth Plan Twenty20 Pay 10

2. In the call it was stated that I will get a Loan from Birla @6.00% per annum for an amount of Rs-5,00,000 (Five hundred thousand)with 10years terms, for this I have to create an insurance equivalent to the 10% of the Loan amount.
3. I agreed upon the condition and issued a Cheque for an amount Rs- 50,000/-(Fifty thousand).
4. Within a week I got the bond paper of the Insurance, which is not a fixed deposit but a insurance with 10years terms of payment scheme.
5. The very next day I called the agent that I received the bond paper but it appears to be insurance. When asked the agent about the same he told that it is an insurance but once the loan get approved it will be converted to a fixed deposit for the next ten years as per the loan terms and add an attractive interest rate of 11.5% per annum against the fixed deposit.
6. The agents told me that if the loan is not approved they will cancel the Insurance, as they have the rights to cancel the policy after the look up period.

7. Now when I have asked them to proceed with the Loan approval process they asked me to submit the bond with them in original, I asked them to provide an acknowledgement for submitting the original papers then they have given me a original money receipt and take away my original Insurance paper and told me that they will respond in next fifteen days. The bond contains certain details which are incorrect and they asked me to write an application and submit the same to them. I have submitted an application to rectify the mobile number my occupation details.

8. After15 days when I called them for the status of my loan they start behaving differently and just started passing the days, after few occasions they didn't picked my calls and ignored me.

9. When it was more than 35 days and I haven’t received any updates then I have asked them to provide me the office address as I want to meet them, they given me fake details and known of them present there as per the provided address.

10. At last they did not receive my calls and if received told that they have left the job and no one will able to help you.

11.To my utter surprise and anxiety I contacted Birla City office, there I have asked for the agent details, they told that they don’t have the details about this tele-caller and they are the sub-agents of Birla and we will unable to help you on this but told me submit a letter with my concerns.

12. Below are the agents name involved in this fraud with their contact details,

Advisor Name: Snowtex Investment LTD
Advisor Code: 001639
Advisor off Number: [protected].
Agency MGR No-SN 0012, USM Code: I06991, CA Branch Code: DSW013
RSM Code: Z14625, SSM Code: 712528
Agents Name (tele caller details):
1. Abir Mukherjee : Mb -[protected]
2. Riya Joardar: Mb- [protected], +91 [protected]
3. S Mukherje: Mb- [protected]


Thanks & Regards,
Dipak Agarwal
Mb: +91 [protected]
Email Id:agarwal[protected]@yahoo.com
Address: 13 Topsia Road South
Kolkata: 700046