Butterfly Gandhimathi Appliances — butterfly 3 burner glass top gas stove problem

Address:

No.326B,Vivekanadar street,T.V.Puram,Ponneri, 601204

Hi,

I am very sad to share that we has a worst experience with the butterfly customer care service.. We bought a 3burner glass top gas stove by november ‘18.. After a very few weeks one of the knob was broken and we called up customer care and they sent some service person after some days and thy repaired the part.. And after very few weeks again the same problem occured and when we called up for service none id the technician has attended and we were keep on waiting for the service person and before they could attend the issue, the middle burner alignment has changed and its not working. Now we wanted to go for the exchange since we feel its completely defective.. We are in mid of may, we couldn’t find any proper response from the customer care despite of many calls.

When i spoke to the service manager, even he is not helpful and very rude in responding for my issue.

Please do something to help us resolving the issue

Regards,
Chandrasekaran
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