Butterfly Gandhimathi Appliances — signature+gt 2b red

Address:600083

Complaint no. B[protected] date 25/11/17

Signature+gt 2b red stove purchased on may 2017 at chennai trade centre

Today while cooking it broken in to pieces and punctured the leg and got wounded with blood loss.
I really wonder how this product released without safety precautions and which regulatory body approved???

Still i wondered the behaviour of customer care, just a person visited taken photo. Asked me to wait for 15days for replacement, until then i have to keep the broken stove.

I asked him to take back to your office, but hesitate to take back he called his service head, that bleaty don't know how to talk and disconnected the phone.

Now my question is how to remove the broken glass pieces, where to keep the stove?
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Nov 27, 2017
Updated by Bala1970
Glass breakage
I bought a butterfly stove 2B signature Glasstop double burner on 9th june 2017 and on 25 Nov 2017 at about 10.30 am the glass top broke into pieces with a heavy noise and punctured the leg with blood loss. There is no safety, I wonder how the regulatory body release this product. Complaint no. B[protected] raised with butterfly company.
Pl don't buy this product!!
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I gave my butterfly grinder for service as the motor got spoiled. They told it wl b solved with in 48 hour. But now it's been more than a month. Still that complaint is in open state. And response from customer care is also not good.

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    Butterfly Gandhimathi Appliances Phone
    +91 44 4900 5100
    Butterfly Gandhimathi Appliances Address
    No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village, Chennai, Tamil Nadu, India - 600103
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