Buy Kart Shop — Wrong item delivered

Website:www.buykartshop.com

— forwarded message —
From: gurjeet singh
Date: wednesday, march 29, 2017
Subject: return of item ordered
To: [protected]@buykartshop.com

I am gurjeet singh from great eastern institute of maritime studies, i had ordered "orange black blade shoes". The item i received is completely different from what i ordered.
Kindly take back the item i received and give me the original item that i have ordered or refund the amount.
These are the messages that i received of my order

[]
[your order orange black blade shoes is on the way, tracking no s[protected] goo. Gl/o1rtcd plz keep 1099 cash ready
Hi, gurjeet singh
Your order for "orange black blade shoes" has been successfully placed.
Your product will be delivered in 4-7 working days.
Please keep ready rs. 1099 during delivery.
Thanks
Buykartshop team]

I have sent this email to www.buykartshop.com on 29/03/2017 yet i did not got any response.
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please return product
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