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2Gud.com Complaints & Reviews

S
Subha Hazra
Jul 16, 2022
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Apple I phone x 64gb colour space gray

Address:Guptipara,roypara,Hooghly,west Bengal pin 712512

I order apple iphone x 64gb space gray colour from Flipkart/2gud on 03/07/2022 phone delivered on 08/07/2022 I check the phone and the problem is charging port on the is not working so I raised return request and first time they reject my return request so I raised a return request 3 times and they reject my return request 3 times and 4th time they accept my return request and one courier boy comes to pickup the phone but the phone is not...
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Karuna Moorthi
Oct 18, 2021
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Refurbished mobile issue

Address:Car street, renganathanpettai po near old government school karur distric tamilnadu 639004
Website:Consumer complaint

I have buy refurbished mi note 5 pro after receiving next I have found speaker too low voice and now display blinking i have complaints tech visit done tech person conformed that speaker need to replace but fliipcart feject my complaint how I use the mobile I have bad experience I have struggles lot from your end please do need full my order idOD[protected] my mobile no [protected]...
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A
Akshat999
Jul 13, 2021
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Refund not received

Website:2gud.com

I purchased a oneplus 3t from 2gud which i later cancelled, i received messsage that money will be credited to my account by 6th of jul 21, but today its 13jul n i have not received even a penny
Website shows that money has been credited to my account, but I can't see it in my balance, no message has come of credit of 7999rs. To my account

Akshat
[protected]@okpaytm-upi id
2gud ref no.[protected]...
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M
Manjuath
Jul 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request& refund cancelled- IMEI mismatch on Invoice and Device - 2gud.com

Dear Sir/Ma'am,
I purchased a refurbished IPhone 7 plus from website 2gud.com that is a party of Flipkart.
With registered email id: [protected]@gmail.com
Mobile No. [[protected]].
Order ID : OD[protected]
Invoice number is : FACX1B[protected]
When I placed return order the product due to camera performance poor, the technician found you have fraudulently sent me incorrect device as the...
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Address:303 Saiflora, Nikol, Ahmedabad
Website:www.2gud.com/ 2.www.xtracover.com

I have ordered MOTO C PLUS from 2gud but with in 1 Month there is charging Issue (Mobile Not Charge) so i Contacted 2gud Customer care. They Suggested to Contact in XTERACOVER. they recalled my phone but after Few day i got the message they Denied to Fix the Problem

2gud is selling Refurbished Products. and any issue that will solve by XTERACOVER which is warranty provider .

Order Id : OD[protected]br...
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S
Siva Naga Malleswararao Kurakula
from Bengaluru, Karnataka
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2gud have not refunded my money for a product returned.

I bought realme buds from 2gud.They are very bad in condition.so I returned the product but haven't received my refund which I have paid for product....
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G
gokul mathivanan
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Refund amount not credited

Sir, it says "refund information required, please update your bank account details." but i don't get where and how to update the bank account detail through your site. Please update bank details at your end & process for refund amount...
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A
ashwaniashu47
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Mobile Device sent to me, IMEI mismatch on Invoice and Device

Dear Sir/Ma'am,
I purchased a new Nokia 8 from website 2gud.com that is a party of Flipkart.
with registered email id : ashwani.[protected]@gmail.com
Mobile No. [protected].
Order ID : OD[protected]
Invoice number is : FAEVWS[protected]
The item description on website does not specify this to be a second hand device and I purchased it as they were selling new mobile handset.
When the device...
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A
AMO Faridkot
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid for two headphones but received only one

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru District, Karnataka, India, 560103 CIN : U51109KA2012PTC066107
Website:2GUD.com

I am working with the Department of Agriculture as A.M.O. posted at Faridkot Division, Punjab. I have paid for two headphones with order no OD[protected] on 2GUD.com. When I received that shipment, with great regret and surprise, I got only one when I opened that package.

I have all the original packaging materials and photo proofs of the package. I immediately booked a complaint within half an hour on 2gud Portal. Today...
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S
shaikhSadaf6818
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No service provided for warranty claim

I ordered a dell laptop from 2gud.com in march the product is eligible for 1 year of warranty service by F1 info solutions and ever since I received the product I tried to return the product as I had noticed some issues in it and now its screen has completely stopped working and I have already raised a claim for warranty but there is no response from neither 2gud nor f1 info solutions. I need either a replacement for a laptop or screen asap.br...
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I
Ileas Rahman
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U r product not response

Address:DIST-BONGAIGAON.PIN-783380.LANDMARK-DC OFFICE, BONGAIGAON
Website:www.2gud.com

This product is damaged.and coustomar care not response...
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W
whatsapp status vickey
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Meizu m3 note

Address:41a/b Partap vihar part 1 kirari Suleman nagar Nangloi Delhi
Website:flipkart 2gud.com

Sir aaj 7 day ho gya company 10 day ka replace warranty dia hai but 7 day me koi response nahi hai phone overheating issue hai please help me...
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A
anshudwi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received from 2gud.com

Website:www.2gud.com

I have cancelled the bose earphone which i had purchased via 2gud.com. So i expect my money get refunded to my account.
I mailed their executive for the same so he asked me to wait for a week during this time i will get the money in my account according to some procedure.
Today, ie., two days after the deadline i still haven't received the refund.
I have contacted their executives twice or thrice but every time they kept...
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S
sonusinghal
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Order Shipping Regarding

Address:1156, Bayana Road , Near Bus Stand, Suroth C/O Anand Mobile Point, Near Masjid, Suroth Suroth, Hindaun City
Website:www.2gud.com

I have ordered from 2gud.com a mobile on 24 June 2020, which order id is OD[protected]. And it is Was to be delivered Today as order information. But still, I have no tracking details or information about when it will be delivered. Please check and let me know on my email id [protected]@gmail.com. my phone number is [protected].

Product Name: Apple iPhone 6s (Space Grey, 64 GB)
Condition Refurbished - Goodbr...
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A
anjanreddy123
from Hyderabad, Telangana
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A big scam by Flipkart in the name of 2GUD.

Website:www.2gud.com

Https://www.2gud.com

A big scam by Flipkart in the name of 2GUD.

I purchased a mobile in 2GUD but they delivered a different model from which I purchased.Now they are not ready to give the refund.No customer care service.Nobody will answer your calls...No security for our money.

Flipkart is collecting all used mobiles from his customers and selling back as new refabrished mobiles. Cheating Indian...
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B
bittya
from Powai, Maharashtra
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My order not cancel

Website:2gud.com

I am buy redmi 4 mobile from 2gud.com but i want to cancel my order whenever i am try to cancel my order but my order not cancel from 2gud.com i want my order cancel and refund initiate to my original payment mode

Order id od[protected]

My payment reference no #igaivbgyv6...
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Website:www.2gud.com

Account [protected]

Account blocked after making refund claim not picked up, and three deliveries pending....
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A
akm537
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Return Refund

Order id : OD[protected]
Refund ID:[protected]

applied fourth time for return 2gud giving arbitary reason for not initiating refund.

Product redmi 3s prime golden 3gb/32gb
category Superb
reason for refund : chrome is dented and has severe accidental scratches. overheating while charging

for buyers - see in the pics what junk they are selling in superb category...
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S
Sunmughan Swamy
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asus core i5 8th gen laptop

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bangaluru 560106, Karnataka India
Website:www.2gud.com

I was searching for laptops in flipkart and got redirected to 2gud.com (Which is sponsored by flipkart) and i ordered a laptop "asus core i5 8th gen laptop" from 2gud.com. The product was expected to be delivered by 20th of may 2020 but it was delayed till 22/05/2020. I tried to contact them through their chat support but they're not responding me. Even they don't have official customer support number. I've saw hundreds of negative reviews...
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K
kaustavkarmakar
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no refund against cancelled order.

Website:2gud.com

I had purchased a product in 2gud.com. But due to the lockdown issue, the order got cancelled automatically. The payment mode was debit card. They never refunded my money. Order was placed on 20th march 2020, cancelled on 1st april 2020. Order id is provided in the screenshot. They had promised me to provide the refund by april 10th 2020. But i checked the bank account several times. No refund!...
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Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru District,, 560103
Website:2GUD.COM

Order id : od[protected]
I ordered an iphone 6s refurbished smartphone on which got delivered on 06th march 2020. After using it for a week suddenly on 13th of march, 2020 the battery started falling and after charging it to 100%, it lasts only less than 2 hours. I opted for a replacement, but 2gud support told me that they cannot give one and now they are sending a technician for no reason. My parents told me to ask them for...
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S
Suji Suren
from Chennai, Tamil Nadu
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I was cheated by 2gud.com

Address:603001
Website:2gud.com

We are using flipkart service to sell our products, below are the order numbers for which flipkart has to pay us but their logistics team has lost the package and the packages are not been returned to us and for the same we have to get the payment of over 105000 but they are not responding and when i call their support no one is properly answering, when i call support they as to contact account manager and when i contact account manager he...
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Address:Dhar, Madhya Pradesh, 465677

Mobile phone not replace mobile phone dad in 9 days customer not supported note mobile change no refund 2gud.com bale mobile poco f1 liya tha like new categic 10799 rs ka 23/1/2020 ko 10 day replace policy hai
Us ke 3 bar request dala tha reject kar diya please help me 2gud.com flipkart ka website hai main flipkart ka plus member hun phir bhi aisa kiya help me...
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M
milinddshelar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received after cancellation of a product...

Website:www.2gud.com

I have cancelled the mobile which I had purchased via 2gud.com. So I expect my money get refunded to my account.
I called their executive for the same so he asked me to wait for a week during this time I will get the money in my account according to some procedure.
Today, ie., two days after the deadline I still haven't received the Refund.
I have contacted their executives twice Or thrice but every time they kept on...
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R
rockyys
from Krishnanagar, West Bengal
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seller rejected return request - broken phone delivered

Order delivered with a cracked phone inside.
Immediately reported after it has been delivered at my address.
Seller rejected the return request by giving silly request, seller even knows well whats the truth.
As per 2gud grade guidelines, there would 4-5 scratches on very good - refrubrished grade condition, but just check the screenshot once, just look how many scratches and dents are visible on every edge on the phone....
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R
RockyIt
from Kolkata, West Bengal
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broken phone received | denied return request

Order one apple iphone xs phone, received it on 26th october, same day found the phone back side glass crack on the lower right corner. Shared the photo and lodged return request immediately, but 2gud support team repeatedly closed my request and they mentioned seller sent the product intact. What is this? What kind of scam is this? Do the needful immediately. Order id #od[protected]...
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U
umahima
from Mavelikara, Kerala
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refund issue

I had an issue with refund. I ordered a mobile from 2 gud.com (Flipkart pattner) on 17 th august 2019 (Order id - od[protected]. And cancelled on 20th august 2019. But refund is not still credited (Refund id[protected]. They are giving fraudulent messages and informatiion, like 2- 5 banking days they will refund like that. And itz too much late for me now because itz almost a month now they are not done the refund still. And am...
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K
K.sb
from Rajkot, Gujarat
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big fraud

Mere sath bahut bada fraud hua hai mene 2gud.com jo flipkart ka ek refurbished store hai isse mene mobile purchase kiya tha usme mere sath ye fraud hua ke usme panch category aati hai 1) like new. 2) superb. 3) very good. 4) good. 5) okay. Ye panch category aati hai usme first vali category bilkul naya mobile hota hai us mobile ke first user purchase karne vala hota hai yani ham hote hai. Aur second vali category jo minimum used aur negligible...
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K
Kalpesh Vekariya PATEL
from Vadodara, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2gud cheat me

Address:Santkrupa appartment near rachna circle,surat, Surat, Gujarat, 395006

I was bought lenovo k6 power mobile in 2gud.com few month ago.
They mention thair site this fone is support 4g volte network but i was use this fone and not work 4g volte network.
So why 2gud mention thair site this fone support 4g volte network.
Please help me.
I send to you screen shot 2gud mention support 4g volte network.
Please help me....
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Sabareenath B
from Mumbai, Maharashtra
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samsung galaxy watch 42mm midnight black

I ordered the product on 1st september. It was to be shipped on the same day and delivered on 4th september. Today is 6th and till now it has not been shipped. I tried contacting their customer service, but they don't have any contact number or email address. Now, the option to request for a call back is also not available. I paid the whole amount (Rs. 13859/-) to them. This is simply outrageous....
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