Aflac
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Aflac Complaints & Reviews

BEWARE! AFLAC scams! AFLAC denies access to my FSA funds! AFLAC collects funds bimonthly into my FSA, then denies the use of my debit card at physicians and dentist offices! When I call to complain, they say, "Oops. We made a mistake," and vow to correct it. But they don't. Repeatedly, by multiple levels of "management." By making it so extremely difficult to access MY hard-earned money, they are hoping I will...
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Jason
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT PAYING/ INCOMPETENCE

Sir,

It is certainly amazing that you "stretch" the truth a little in your column.

How come you indicate that you have been attempting to get your claim paid for 2 months? The first documentation you submitted was on 5/9/08. Aflac received the necessary medical records on 5/28/08. Your claim was paid on 5/29/08 in the amount of $8000.00.

This is the funny thing ... people will come out...
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