Air Arabia Complaints & Reviews

I travelled from sharjah to calicut by air arabia.. my extra baggage is 3kg n i paid 180 aed.. thts not my issue... because its strict that we know.. after paying when i came to lagguage cabin counter staffs changed and previos staffs didn't gave any over to the new staffs.. they dont even care... they dont have any idea what they doing actually.. UNPROFESSIONALS R WORKING FOR AIR ARABIA... they made me walk several times...
Only...

I travelled from yerevan to mumbai on 16 th nov
Out of two baggage 1 baggage is missed out. It was informed that baggage is not loaded, but the ground staff lady very rude in her behaviour. She never took me to the next level official. I have been put panic and so much mental tension she has created. She never understood my pain the baggage so important to me. As i purchased memorable gifts of armenia to give yo my family. Kindly resolve...

I travelled in air arabia on 16th nov 2018 from arevan to mumbai. But out of 2 luggage 1 baggage is not loaded, i. E. Informed by the ground staff. Gtound staff is not at all cooperative and not taken to the next level even if how much i have pleaded them. Actually i am working in hyderabad to attend an important seminar in hyderabad. But the air lines refused to send my baggage to the address provided to them. And also the telephone nos...

I was travelling from Sharjah international airport to Trivandrum airport on 13th October 2018 and reached in Trivivandrum 14th October 2018 about 4.00AM. out of my two luggage i received only one luggage, another one was found missing. Flight no. is G9449, booking reference no. is 95973632. luggage reference no. is 789055. my passport no. is M 5652841...

Date 7 march 2018
The above reservation was done by me onhehalf of my brother. However at the airport passnger was forced to change flight and travels to cochin instead calicut airport.

Airport staff at the counetr was not willing to listen to passnger request and issued a boarding paas to cochin which is 300km away from the booked destination.

Im not sure who has given airport staff to take such unfair...

Hello
I am domanson michael indian and working in bahrain i have a complaint during my trip to my homeland to kochi last night. I was flying to bahrain to sharjah flight number g9104. I lost my phone samsung note 3. Kindly i am requesting you to find my mobile. My name avittampilly domanson michael, my passport no h8408272. If you found my mobile please inform me on this number [protected] i can collect anywhere at any time....

The staff are extremely unhelpful towards my 60+year old mother who's already suffering from walking difficulties.
They refuse to allow her to check in as small carry on baggage in spite of her being with in her total allowance
How do they expect her to drag a carry on bag when she can hardly walk.
Very unhelpful team
Supervisor: mohamed adel afou.
Date : 8/9/2017
Time 17:15
Flight number:...

I was travelling from Air Arabia flight from Muscat to Mumbai.But when i reached Mumbai my Baggage was not reached. When I complaint to Air Arabia Customer service n Airport they did not cooperate. My all important documents and files which i needed for my Business meeting was lost.I regularly called the customer service on Airport but they never co-operated, after 2 days they started not picking up my phone.
I received my bag after...

I have an issue... I would like to be resolved as soon as possible of bad loss of my baggage... That is almost 30kg
In 19 of july 2017... From sharjah to khartoum... Flight no g90667... Class y... Gate 3... Boarding time 2105... Seat 26b... I traveled from sharjah directly with no connection to sudan.. And when i reached there... My baggage didn't show up... I complained immediately at the airport to the staff... And in i waited for...

Hello, mr president...
Would air arabia president go to the complaint forum, and read all the complaint about your airline, please. Mr president, your company spent so much money on advertising, but your employee at the airports are destroying your reputation.They are ill mannered, rude, &...
I weighted my luggege at the curbe side, it was 30 kg.But at the counter, she said"is 31 kg ".
Mr presiden, there is such a thing...

We had booked "confirmed" ticket for 2nd april 2016 from goa to sharjah but the passenger (70+ lady) was sent back home after making her wait for 5 hours at the airport. The reason given to her was "technical problem". But we checked with the sharjah airport and also their office - the said did take off and landed at sharjah safely with passensgers. So there was no technical problem and a blatant lie was told to her. She was told to come...

Respected,
Air Arabia Tem of Mumbai India I am Mr Pogaku Ramesh From Hyd now exactly present in Iraq Actually I have problem I have lost my luggage one week before Friday Date 15/04/2016 Mumbai to Sharjah – 9:50 PM (Flight No: G9 402) and Sharjah to Najaf (Iraq) – 5: AM (Flight No: G9 377) . My wearing dresses, shoes & other material I have lost my luggage PNR No: 43837280 i[censored] got my luggage I am humble request to you, please...

I booked my childrens tickets in emergency having age of 15years and 10 years. The ticket was issued but on travel day the staff refused to board them. I asked for refund but they refused and telling me to read the six pages of ticket. Afterward they allowed by elder sons who is 15 years old to board the flight and send the other child back. No refund was given for second child. The flight is from DAMMAM to NAGPUR dated 27.09.2014. I am...

My wife Shamla Shajahan bearing passport No.K3751608 had travelled in Air Arabia flight No.G9-133 at 9:10 hrs.from Doha to Sharjah and boarded flight No.G9-449 from Sharjah to Trivandrum on 27/06/2014( E-Ticket Number[protected]. On arriving Trivandrum on the same day at about 7:30 pm she could not collect her baggage weighing about 17 kilograms from the baggage section. On enquiry it was stated that the said baggage has not arrived in the...

We recently booked tickets on Air Arabia with booking reference G[protected] and G[protected]. We had unforgettable bad experiences on both the occasion not only impacting us in terms of money and time but also in terms of mental pressure. In this regard, we have decided to take action against Air Arabia Airlines. Before we go further, we would request for your reply to following pointed questions concerning the incident. : 1) Passenger...

I travelled with airarabia on 24th september 2013 from delhi to sharjah...my pnr no. was 32367771, bookin referrence G[protected].The airarabia flight no was G 9464...

The above mentioned staff RYTHM MOMBWANI sitting in the ticket counter told me to remove my cap...I asked heris it necessary as I am frequent traveller and never told like this before...SHE TOLD ME YES VERY COMMANDING AND ROUGH TONE...I removed cap but was very...

AIR ARABIA AIRLINE CHEATS THE PASSENGER, BY DEPRIVING THE CUSTOMERS OF THEIR SCHEDULED TRAVELS; THEIR MODUS OPERANDI IS TO ISSUE THE BOARDING PASS PRINTED WITH CERTAIN GATE NUMBER AND DEPARTS THE PLANE FROM ANOTHER GATE UN ANNOUNCINGLY; OFF-LOADING THE BONAFIDE PASSEGERS IS NORMAL PRACTICE OF THIS AIRLINE. I STRONGLY RECOMMEND TO AVOID TRAVELLING ON THIS FULL OF HAZZLES AIRLINE. IF YOU DO, DON'T BE SURPRISED IF YOU ENCOUNTER NIGHTMARES;...

Dear Sir,

We are based in Sharjah since last four years with our family. Since the begining, we are regular traveller with AIR ARABIA and are having very high image about its services and staff behaviour.

But I am very sorry to inform you about the very very bad incident took place on 9th March during the travelling with my old parents in law, from Ahmedabad Air Port to Sharjah by AIR ARABIA FLIGHT NO:-
G90486,...

dear sir,

i want to put one case on staff of air Arabia ahmdabad air port and customs of Ahmadabad air port

pls advice the detail i will send you after get your response

pls advice

my details as below................

--
THANKS.
BEST / REGARDS
ILIYAS BLOCH
MARKETING MANAGER
HONEST FROZEN FOODS CO,
PLOT NO : 1405 VERAVAL...

RESPECTED SIR

I AM TRAVELLING FROM JAIPUR TO BAHRAIN ON 20/09/2011,AT THE AIRPORT WHEN I SHOW MY VISA TO AIRLINE PEOPLE I DON'T KNOW WHAT HAPPEN THEY REFUSE TO BOARD ME TO FLIGHT.

SIR,AFTER HAVING A VALID VISA HOW ONE CAN DO LIKE THIS,I AM A BUSINESSMAN,AND TRAVELLING FOR IMPORTANT BUSINESS MEETING,ONLY BECAUSE O[censored]NTRAINED STAFF I SUFFER LOTS OF PROBLEM AND FINANCIAL LOSSES ALSO.

FLIGHT...

On arrival from Sharjah on Air Arabia on 24 Jan 2011 was suitcase was damaged. I immediately registered a Property Irregularity Report with the airline groundstaff. Since then I have written e-mails made phone calls and in May 2011 was advised by e-mail that my claim was approved. However despite regular e-mail reminders & phone calls thereafter the matter still remains unresolved.

Please advise me on further action.br...

The air arabia has become a complete cheating airline.Fist they wil offer lucrative fares and then either they cancel flights or try to take out their amounts by stealing goods and bags.I have lost my bag after traveling by sharjah-delhi flight. The staff was very poor in handling complains. After madly following the case for 3 months, I got compensation of Rs.9000 only. The staff and the telecallers are very poorand have no knowlwdge. I...

Me and my wife had to travel from Kolkata to Sharjah on 25th December 2010 and I decided to book
my tickets through Air Arabia since it advertised fares at reasonable pricing. They had made such an amount of delay to process my Visa Application that at the end they said they do not have seats for travel in December, inspite of me sending them all information at a time when many tickets were available!

I had to then postpone...

my wife travelled by air arabia on 21 of november by flight G9/403 after she reached mumbai she was having 2 baggages and one hand bag total 3 so she waited for long time but she didnt received one bag and so contacted the responsible person and she was told that no problem may be we will receive tomorrow and he did the paper work and gave the contct no of mumbai office and took my wife contact number after two days she tried to contact several...

During My Flight KUWAIT-SHARJA-CALICUT (Departure 16/11/10 18:25- Arrival 17/11/10 03:25) I lost expensive mobile phone and some small items from my luggage.
I already complained to Calicut Office(YMCA) but they are telling I should complain from Airport itself. How I will come to know this Item is stolen without checking. If they are not giving compensation and not taking these robberies seriously, this will continue. Company is...

I travelled on 1st September 2010
My Flight No. : G9492
Departed from : GOI/SHJ at 3:45 am and arrived in SHJ at 5:25 am on 01/9/2010.
I had checked in two bags properly locked but on arrival when I opened my bag I realized the gold items from the envelope from my Red bag were stolen.

I sent several emails to Sharjah customer relation officer Mr Hassan as well as in Goa Air Arabia office Ms Jamila but...

I am an Indian working in BAHRAIN and I was choosing air Arabia for my round trip. I would like to draw to your attention an incident happen while I travel from Kochi to Bahrain on 10th August 2010

I have been in Bahrain approximately 7 years, and it's first time choosing Air Arabia.
And after my check in I was standing for immigration clearance unfortunately any counter was not open in early morning so there was...

I had booked my flight to Muscat via Sharjah through Air Arabia last month.
My travel date was last week. When I reached the airport ,the
Air Arabia check -in team told me that my visa had been cancelled and there was no way that my daughter ( 4.5 yrs old ) and I could travel. Though I had a valid visa as per the dates , according to the 180 days rule( me and my daughter had stayed in India for more than 180 days) our resident...

On my flight to delhi to Sharjah my luggage was opened, lock broken and goods stolen , including a handycam. It is a matter of great concern disappointment towards the level of service provided by Air Arabia. It shakes the confidance from the passenged to trust our luggage to the airline. I have tried to speak to a representative from the airline and lodge an official complaint, but failed as i was informed there was no such service which...

Last week I returned from a family vacation in Amman, Jordan. We were flying Air Arabia which was fairly efficient and met expectations of a low budget airline. However we got a nasty surprise at the departure gate from a ground staff of AA. She announced that all Indians are to board the flight first. Though mildly surprised by the emphasis on Indians, I let it pass thinking that since there was a big pilgrimage group from India, ...