AJIO Complaints & Reviews

Recently i purchased 2 items ane returned it. Ajio gave me my money back in ajio wallet. Now if i go to cart and purchase it shows sorry you can’t place a new order.
Why am i not able to purchase ?...

I had ordered EX[protected] on March 1 and delivered on 13 March. I ordered a kurta pant set but received a 3 year old baby girl's dress. I raised a return request stating that a wrong product has been delivered and uploaded the picture of the received item. The courier guy came on 26th and refused to take saying it is not mentioned for him that he has to pick up a wrong product and that ajio will charge him if he picks it up. He cancelled...

I ordered the kurta with full payment of Rs. 1426. In return I got a cheap product which is not even worth Rs. 200.
I am a genuine customer of ajio, apart from this I did ordered many products and received it properly. Please check the same and refund the amount by taking the wrong product....

I have ordered a anarkali dress and a saree,
The product tag was not available when it was ordered.
Quality of the product is not good so i would like to return it but the delivery person is not picking as the product does not contain it's tag.
Please do the needful as soon as possible even i tried to call to the customer care but I did not get a proper response from them....

Am Khushi Singh.
I ordered a Fusionic Embellished Lehenga from Ajio on 15 January (Order Id - FL[protected]).
My order arrived on 20 Jan but i didn't like the quality of it so i decided to return it and get refund for my order. I chose bank transfer and provided my Account No. for the same.
I got a message regarding the initiation of refund on 29 January but till date i have not received my refund of Rs 3.312. This...

I initiated an exchange request for a product that I had ordered in XL size to be replaced with L size. When the delivery guy came for the exchange, he refused to give the L size product because the XL product that I had was giving him EAN mismatch issue when he scanned it. Note that the product and packaging is unaltered and is in the same condition as it came in. On reaching out to the customer care, they keep repeating that of EAN mismatch...

I had made a order of Fusionic mustard yellow saare but recieved cut piece of kurta pyjama.I made complaint just after receiving the product. But they are telling our backend team had checked and make excuses. Order I'd:FN[protected].I want refund.Its cost is rs 1837/-...

I ordered indo raga brand kurta on 3rd march2024 order ID FN[protected]. in AJIO e-comers app. The item delivered on 7th march2024 from DELHIVERY courier i opened that pack on 11th march-2024 wrong item received insted of kurtha received maroon colour sarey so i returned that order but they were replied me that "they packed & dispatced correct item" saying that request cancelled because the item is correctly shipeed at our end". so I called...

I ordered indo raga brand kurta on 3rd march2024 order ID FN[protected]. in AJIO e-comers app. The item delivered on 7th march2024 from DELHIVERY courier i opened that pack on 11th march-2024 wrong item received insted of kurtha received maroon colour sarey so i returned that order but they were replied me that "they packed & dispatced correct item" saying that request cancelled because the item is correctly shipeed at our end". so I called...

Order# FN[protected] is my order number. It's a large size shirt. I want to exchange it for a XL size. They don't have XL size in stock, so they refused to return or exchange it with another product or give credit voucher. 21 march is last date of exchange....

Hello AJIO team,

This is Chinna Praveen kumar and mobile [protected]. I ordered 2 products in Ajio app on 1st March 2024. Order ID is FN[protected].when we received Parcel top side on cover mention that 2 products.
But when we open and seen its only 1 Inside.
I given complent but no body solved
And I receive SMS given below

(Hey chinna! We have an update against your Ajio Complaint ID COM[protected]....

Order number FN[protected]
I have ordered 3 items on March 3 2024.
One is Net play pack of 2 solid vests of size L. But I received size S. I need to exchange or return. I tried exchange option. Since L size is not available i couldnt do that. Then i tried Return option but it is not available. Then i tried to contact them using the number provided in website but call is not connecting...

I recently purchased a shoes pair from them and it's quality was really bad. It was on 50% discount but it's quality is third class. I'm very unhappy with it...

I placed an order for two culottes from AJIO of sep 8 2023, Friday. I received the conformation mail also. On the delivery day When I received the package there was only one item. Seeing that, I emailed AJIO customer care. They replied asking for image as proof. And I did sent the image. But unexpectedly, They responded saying the package was intact when it was sent for delivery so it is not their problem. and later they closed the complaint....

I purchased campus shoes online thorugh ajio on 29th jan 2024 and delivered to me on 3rd feb. I used that product specifically from 14th to 18th in my vacation but the quality of the product was not good. Within a week pasting started coming off. I purchased the shoes as they claim quality assurance 100% but definately the claim is false and misleading....

Date Problem Description
09-Feb-24 Placed an order of size 'M' ARMANI EXCHANGE - Printed Slim Fit Crew-Neck T-Shirt. Order ID: FN[protected]
The product was not a good fit, hence, I ordered size 'L'.Kept the large size and decided to return 'M'
13-Feb-24 Raised a return of Size 'M" with Return ID RT[protected]
15-Feb-24 The delivery executive refused to accept the return with a reason that QC needs to be done. The...

Two return products were picked by deliver partner shadowfax. Even after 48 hours of pick up AJIO has not updated the return status and hence not issued the return. The delivery executive has updated the status on their tracking link that products are picked up and yet AJIO is not issuing the refund. The return ID is RT[protected] and tracking ID is R[protected]AJI....

Hi,

I bought Nike Winflo 10 shoes from Ajio platform. After using for 2-3 days, loud squeaky noise starts coming inbetween of sole of right leg shoe.
Since I have crossed the return policy period, so unable to get support from Ajio.
Is there a way Nike can look into this and support. These arenew pair, I dont want to waste them....

I ordered the saree which cost about 2500 and received a different product and I raised return request twice ..And my return got cancelled..I called the customer care but they said they have done the quality check and they have sent the same product so I will not be able to return this product..They are scamming consumers.. the product was entirely different and used.There were stains in the product..The have mentioned the pictures below...

We made a purchase of Rs 8384 vide order number FN[protected] on 27th Dec 2024 using our IDFCFirstBAnk debit card

However, we returned most item and was supposed to get refund of Rs 6936.25 vide return ID RT[protected], the amount has not been credited into our account. We have checked with bank and they have told that they don’t have any transaction code as provided by your customer service. (Reference number [protected] dated...