Amway India
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COMPLAINTS

Amway India Complaints & Reviews

D
Dilli Babus
from Ernakulam, Kerala
Jul 18, 2022
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Complaint against refund not processed

I have ordered 1*attitude be bright herbals 2 in 1 scrub and mask and also 1*be bright herbals day & night cream.But i have cancelled the order after the payment successfull.The concern agent has told me my refund process is under process but till now no refund has get back in my account.I have ordered 16 days before[protected].They told refund process is 7 working days but till now more than 10 days but no results.I want my refund immediately...
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M
mallirao
from NELLORE, Andhra Pradesh
Feb 26, 2022
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We place order face cream on 19-02-2022 but not received.

Address:Amway India

Sir,
we are living at Nellore . we order face cream on[protected]
but not received. Communication No-[protected] and name Kumar dealer of Amway India at Andhra Pradesh, Nellore-524002.
Transfer amount Rs.380/-
Beneficiary name:Amway India enterprises pvt ltd
Beneficiary bank A/c No-[protected]
IFC code:FDRL000555...
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P
Priyabrata Ray
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Product not received yet

An order was placed by me online on dt.23.12.2020 with order no.[protected] for Rs. 10084/- .On dt.29.22.2020 i received mail that the same order has been successfully delivered. I was shocked and complained through reply mail, but no response was received yet through mail.
Hence i request for strict action to be taken against these amway people and refund my order value of Rs.10084.00....
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Website:www.amway.in

An order was placed by me online on dt.19.04.2020 with order no.[protected] for rs.3991.00. On dt.29.04.2020 i received mail that the same order has been successfully delivered. I was shocked and complained through reply mail, but no response was received yet through mail. Then i complained through the telephonic call with the customer care 5 times, but till date they are neither delivering my parcel nor refunding my order value of rs.3991.00....
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U
Uttareshwar Shete
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Order not received

Amway web order number[protected] dated 21st may 2020 not received....
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S
Smruti Pragyan Mishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denying of shipment of essential products for heart patients

Hi,
I have placed order number[protected] on 24th march 2020 for eseential health care products worth rs110296 for my parents who has heart problems. Both of them are senior citizens and despite multiple request to ship the order they are denying the shipment.

Kindly look into this matter as these health care products are higly required for both the parents.

I am not getting any kind of help and they kept...
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Address:Inspection house, UJVNL (uttarakhand jal vidyut nigam limited )guest house, dakpatthar, vikasnagar, dehradun ( landmark: near primary school, PNB bank branch), Dehradun, Uttarakhand, 248125

I ordered a product from amway on 29 december 2019. The order number was[protected]. It was supposed to be despatched with professional couriers in vikas nagar dehradun it's awb number was pf[protected]. Now the order is showing that it has been delivered but i haven't received no order and it has not been delivered to me. I did not receive any call regarding the order.

It has already taken so much time and i want my order to...
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S
Sherai
from Mumbai, Maharashtra
Aug 1, 2021
This thread was updated on Aug 1, 2021
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i did not get any order confirmation but the payment ampunt got deducted from. my account

Address:501,Kurumdev Apt,Maitri Park,Lokmanya Nagar-2,Thane-(W), Thane, Maharashtra, 400606

I placed an order on 20th nov 2019, from my amway account (Has been madea member through one of the relatives) in name poonam narendra singh. I ordered some nutrilite tablets suming up to a total amt of rs 4213. I paid for the order using my saraswat bank debit card and the payment has been successful, as soon as the ampunt got deducted from my account the app got closed and i didnt recieved any order confirmation or anything. Please help...
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S
SRINIVASA NITHISH
from Kadayanallur, Tamil Nadu
Feb 13, 2022
This thread was updated on Feb 13, 2022
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payment was successful to amway but the order for my purchase was not placed

Address:Coimbatore, Tamil Nadu
Website:Amway app

On 15/06/2019 at around 14:15 I ordered nutrilite salmon Omega-3 softgels(60N) and I did the payment via netbanking and was successful but the app closed after the payment and my order was not placed.My orders on the Amway app shows nothing and I didn't even receive acknowledgement for my order. I kindly request Amway to refund the money or place my order....
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S
Smruti Pragyan Mishra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denying replacement of faulty car air purifier

Address:#22, Sy No.197/2, MG Ramakrishna Reddy L, 1st Main Rd, 2nd Cross, 560048
Website:www.amway.in

Hi,
I have purchased a car air purifier from Amway India on 30th Jan 2019 paying Rs 24, 999.30. With 1 to 2 hour usage per week, it stopped working suddenly on 1st week of May 2019. I have submitted the product at Amway ADC in 80 feet Road Bangalore on 30th May 2019. Sent multiple emails to know the status, came to know their servicing engineers don't know what is the problem. It's alreay 10 days and company is not at all replying...
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N
nja
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

you paid rs. 880.49 to ccavenue, order failed amount not refunded back in paytm

Address:New Delhi, Delhi

Please see photos :
1. Amount deducted on feb 20th from paytm, see snapshot.
2. Wrote to paytm they told they have successfully transferred to cc avenue and to write back to them if merchant confirms. Attached snapshot.
3. Wrote to amway /cc avenue they told it was refunded back into paytm wallet on feb 21 email attached
4. But paytm statement not reflecting any amount refunded. See snapshot from paytm
5....
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J
jayanti bhale
from Indore, Madhya Pradesh
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money refund

Address:Indore, Madhya Pradesh
Website:amway india

I purchased a attitude product and paid by credit card. My card was swiped twice and the amount of rs 770 deducted twice from my account. The office
Purchase dt is 22nd nov 2018, my order no. Is[protected], my distributer no. Is 5479049. Pl transfer moneyin my account asap. Thanks

Told me that it will be transferred to your account within 3 to 4 working daysbut i still did not received my money. I have purchased the...
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A
AKSHITA KULSHRESTHA
from Mundi, Madhya Pradesh
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money is not refunded of a product which is absent while order placed

On 21 june 2018 i had done online shopping of amway products through amway india website from the id of preferred customer 14113513 varun Jain, order will be placed after few days but one product i.e.concentrated fruits and vegetables will be not their with the order and their amount will be showed less on bill but they will cut full amount with the amount of that product i.e.concentrated fruits and vegetables from my debit card at the time...
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On 21 june 2018 i had done online shopping of amway products through amway india website from the id of preferred customer 14113513 varun Jain, order will be placed after few days but one product i.e.concentrated fruits and vegetables will be not their with the order and their amount will be showed less but they will cut full amount with the amount of cfv from my account and money will not be refunded in my account even after 13 days. I will...
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S
Sonu Lohat
from Panipat, Haryana
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stubbornness of customer care (careless)

I ordered first time. Worst experience. No update of order status or shipment. Customer care executives or robots with fed in system. They ask more and more never telling.
Are there humans in amway.in?
Where is my order. At other end robot is nagging. I have clinch my hair... The company will help them grow again? What is most nagging and rediculous that the customer care people's inability to provide any answer. I asked why...
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M
mitali_07
from Delhi, Delhi
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amway products still not delivered after 13 days

Address:122017
Website:Amway

I would like to let you know how disappointed i am with amway customer service and delivery system. This is the first time i ordered (Order no[protected] from amway, on 31st dec'17, estimated delivery date was 2nd jan'18 and today it's 12th jan'18. No resolution from their end, no sign of the products i ordered, no update in the app and not a single intimation ever since.

I registered a complaint on 4th jan'[protected].br...
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A
AvniGupta
from Panaji, Goa
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delivered too late... so careless

Address:444709
Website:Www.amway.in

I have placed an order on 12th aug 17. While ordering delivery date was 16th aug 17. Then got msg with courier service name and delivery date as 19th aug 17. After calling multiple times to customer care, got to know that i have to wait till 21st. After filling complaint, i only got "issue resolved" msg but didn't get any details. Finally parcel got delivered on 25th aug 17 that too after calling multiple times to courier service. Then courier...
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R
Rajkumar Dwivedi
from Delhi, Delhi
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no tracking information related to product or the delivery agency

Address:473226

Hello,
my issue is that my order is not delivered as of today and even after contacting the customer care they are saying it will be delivered, but when i ask them to tell me the name of the agency that is delivering at my place or any number i can contact to the delivery agent to know when is he going to come.

SOlution:when we talk to customer care they should atleast no teh person who is delivering our products and...
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A
ABHISHEK AGGARWAL (Aeron)
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Deliver short expiry nutrition rablets

Address:110094
Website:Amway

I had complaint previously that I had ordered some Nutrition for my mother on 3rd May 2016

After getting the delivery my mother open all bottles and took 1 tablet from all L...and when I back in the evening to home In this one nutrition Cohosh & Soy was short expiry and my mother dnt know how to check expiry


Order Confirmation


Order Date: Tue May 03 20:21:18 IST 2016
Order...
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S
shreebhagwan
from Kolkata, West Bengal
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PRICE TAKEN FOR NEW STOCK OF CREAM BUT DELIVERED OLD STOCK OF CREAM

Address:Patna, Bihar

I am shree bhagwan rai from patna (Amway ABO No.7016067).I have ordered online youth extend protecting cream from Amway india site.They have delivered me old stock of cream but price taken from me is of new stock. On their website old stock of that cream is unavailable then how they have delivered me the old stock, this is the first time they have done this to me earlier also they have done same thing to me.I have called them many times but...
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S
subhojim
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled order payment not refunded for more than 45 days

Address:Ghaziabad, Uttar Pradesh

I am an ABO with amway India with ABO no. 10637111, have placed an order 0n 15/09/14 vide order no. 89047969 of Rs. 4587/-. the order was cancelled by Amway due to wrong selection of state and I have to place a fresh order. But the captioned order which was cancelled by amway, the payment has not been refunded till date. Its over a month now and no one including the Amway customer care is providing a proper response to the same. I have...
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K
kashyap arora
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products not delivered even after one month and unprofessional behaviour of Amway

Address:New Delhi, Delhi

My Amway ABO no. is 4748390. It has been more than one month since I ordered products to be delivered to Kolkata. but the same has not been delivered. Last year also, I had shipped the some products to this address. And it did get delivered then although the courier person was not hesistating to deliver at that address. When I called up your customer care, I had talked to Mr. Sohail, Mr. Kapil, Subhashish and others and asked them...
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R
ranjan_ajay
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding I not receive Order till date while I order book on 07 May 2014

Address:Guna, Madhya Pradesh

Dear sir, My self Ajay Ranjan (ABO No.[protected], I have booked a order dated 07 may 2014 but till date I do not receive my product. My order no. is 86165559. I have done complain regarding this matter to customer care, my complain no. is 21417734. but till date I not get any response. I received product many time at my following address. AJAY RANJAN, C/O HANSMUKH PRAJAPATI, , E.W.S.-27, PHASE-I, SADA COLONY, A. B. ROAD, GUNA, NEAR...
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D
dream4pooja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PAID THE AMOUNT OF ORDER BUT DID NOT RECEIVE THE ORDER

Address:South Delhi, Delhi

Hi I am Pooja Gupta, i have registered on Amway and bacame its member through one of my friend Baljinder Momi(ABO no. 8324404)as we need sponsorship. My ABO no. is 8721120. I have placed an order online 0n[protected] and paid the amount of Rs. 3475 . Order no.[protected]. But neither i have received the order yet nor they have refunded it. Daily i am calling on no.- [protected] and they are saying today they will dispatch the order but now...
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D
dream4pooja
from Mumbai, Maharashtra
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PREPAID BUT NOT RECEIVING ORDER YET

Address:Delhi

Hi I am Pooja Gupta. I have placed order online on[protected] and paid the amount of Rs.3475, which is already deducted from my account but till now i have not received the order. I called many times on Amway customer care no. but no one is responding. Neither they have refund the amount. Is Amway a fraud organization??...
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G
gupta_heera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How till now not popular

Address:Bokaro, Jharkhand

If All the Amway product are so much effective,eco-friendly, economical etc as per Amway distributor feedback. But One thing which i want to know that - Why discount of 60% in all product not given to direct customer (His money)without doing his bussiness or making network. I[censored] trust on your product.
Because Millians of product running in market without any extra effort from customer. They tried to convey through advirtisement.br...
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G
gupta_heera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amway never respond negative feedback

Address:Bokaro, Jharkhand

As per Amway representative it is described that if you are member(ABO) then u will get 20% discount directally in all product. and other associated benifits as per plan.
But actually we get approximately 14% discount after including the Tax. means customer should add total money not without tax.
It is like that All the Flight tourist agency shows that Ticket charges is just Rs.500.00, but when customer goes to bue the ticket...
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A
Abhilasha Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but transaction not finalised

Address:Ghaziabad, Uttar Pradesh

My axis bank SB A/C No is [protected]. International debit card no is [protected]. Yesterday night i.e. 31st March, 2011 at about 10.00 PM i was making a transaction with Amway India at GHaziabad for Rs. 5141/- only. The amount was debited from my account. However, the transaction did not materialise. My simple request is that the matter may be looked and the amount of Rs. 5141/- only may be credited back to my account. This amount...
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S
smk2009
from Jaisalmer, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

What r people doing, not knowing the best

Address:Jodhpur, Rajasthan

HI FRIENDS ,

WHAT R U DOING , DID U KNOW THAT PEOPLE R WASTING TIME IN MANY TYPES OF MLM COMPANIES WITHOUT KNOWING ANYTHING ABOUT COMPANY TO BE RICH IN VERY FEW PERIOD , BUT DID NOT KNOW ABOUT THE SPIRITUAL TRUTH , THAT NETWORK MARKETING IS ACTUALLY TO MAKE MONEY WITH SOME EASY TASK , BUT I[censored] WANT TO BE NETWORK MARKETER THEN SEE COMPANY PROFILES WHAT R U DOING WITH COMPANIES THE BINARY MLM R ONLY TO GIVE UR MONEY ONLY TO...
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D
das_pratim
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Received

Address:Bardhaman, West Bengal

I had placed a web order(web order no.[protected] on 17th Sep'10 for Rs. 2832.00. Approx 20 days left., but my product till not receive and no one pick up the phone at customer care. But interesting part is that, which I had ordered on 27th Sep'10, I receiver 3rd Oct'10. But my order till not received. Please help me to get my own products which I have already paid through credit card....
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