Aseb
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COMPLAINTS

Aseb Complaints & Reviews

J
Jitul Gogoi
from Dibrugarh, Assam
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arrear principal

Address:Dibrugarh, Assam, 786184

Paying the bills on time still arrear principal is added in a bill.. This is a fraud that needs to be revealed.. The board is cheating with the uneducated customers as they are unable to raise a voice.

This is a right of every citizen.. Dear aseb, dont play with the customers
Or else the consumers will be frustrated and will go for theft electricity.. You are the ones raising for theft electricity...
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R
Ranjit Talukdar
from Kolkata, West Bengal
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excess billing

Address:Nalbari, Assam, 781371

My consumer number is[protected] under tihu electrical sub division. Bill no-3365340 for the month of july 2018 is rs.3590 this amount is excess as per my electrical consumption. I have already lodged complaint regarding excess billing. But till date the issue has not been resolved. I have been paying the electricity bill since installation of connection. So, please do not push me as a defaulter consumer. Please rectify the bill at the...
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S
satyajit287
from Mumbai, Maharashtra
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non availability of electricity supply in khowang area, assam

Address:785676

In khowang area under dibrugarh district, there is no consistency of power supply by aseb. Only 6 to 8 hours of power supply is available out of 24 hours.
This is a not a so called rural area and almost more than 30 villages are covered under this area. It is not that the billing are not done in time. We request aseb to justify such poor service. How many kw are they receiving for khowang area and how they were distributed area wise?...
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M
Mariya Nag
from Lala, Assam
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no electricity

Address:Lakhimpur, Assam, 787031

I am a resident of dr. Ashraf ali road, north lakhimpur, assam-787031. I regret to inform you that everytime there is heavy wind the electricity gets aloof though the nearby area gets electricity. And in our place it takes too long to get back. Many a times it takes one complete day. I have complained with the board with no result. If this happens in the heart of the town how the dream of complete rural electrification would be realized.br...
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R
Ranjit Bhattacharjee
from Jaynagar, Bihar
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poor service and responds.

Address:Tinsukia, Assam, 786125
Website:www.apdcl.gov.in

Dear sir,
On 26th june'17 we hv submitted a complain letter along with 13 consumer sign regarding low voltage and damage post and in night voltage fluctuate heavily of our locality (Maniram diwan road, das para, borpathar, near monoroma ghee house, tinsukia), ward no-14 but regret to inform you the problem not yet solved by a. S. E. B, tinsukia. Therefore, most of the time we are facing loadsheding in our phase bcz our mainline is...
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R
Rajib Kumar Phukan
from Barpeta Road, Assam
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Non supply of electricity transformer

Address:Golaghat, Assam, 12345
Website:apdcl. org

Hi,
We are villagers from gullampatty village of golaghat district of assam. Our electrict transfromer demaged on 30th may 2017. We are trying our level best to get our electricity. But we fail to get power supply to our whole village till that e. T. 14/05 2017. So we are humberly request you to provide us power to supply the as soon as possible.
Thanking you.
With regards
Rajib kumar phukan
Golaghat...
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A
amitz
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Absence of employee

Address:Kamrup Metropolitan, Assam, 781125
Website:www.aerc.gov.in

Absence of employees in office
Dear sir,
With all due reaspect i would like to inform you that we have been running an industry for the last 20 years by the name Karguha and Co saw mill. We have sifted our industry in another place everything is completed except the electricity connection along with new transformer. We have completed all our documentaion and all other formalities. But because of the absence of the AGM ( Mr....
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N
nitupp
from Delhi, Delhi
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non issue of consumer account number

Address:Jorhat, Assam

Good Morning Honorable Sir. My name is Sourindra Nath Phukan Staying in jorhat Sastripeeth Road . I have two digital ASEB meter. Previously I pay my ASEB bill through my net banking. Now I am also ailing patient frequently go to Delhi for my treatment as I am suffering from heart (Pacemaker is implementation in my heart), uncontrolled sever blood sugar, Kidney problem lastly one acute ulcer inside my neck. .Again I will go to Guwahati...
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R
Rkundu
from Karnal, Haryana
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Electricity problem

Address:Tinsukia, Assam

Very poor service from the board. Current gone at 11.30 pm in women's college region and now it's 3.00 am but still no current. Landline no. is switched off and it's difficult to sleep at night in hot weather conditions. Please do something....
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B
bholasarma
from Kolkata, West Bengal
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delay in replace Meter Box

Address:Golaghat, Assam

Bank Draft Rs.1300/ was deposited on 10/11/2014 to ASEB Dergaon to replace Meter Box N0 934858 at my residence Dergaon Ward 3 while they have issued receipt no A-CEM/MISC/2001/65 dtd 10/11/2014, Subsequently when I visited them on 29/12/14 &10/01/15 I was assured to set up the box in the next day in both times. However two month have already been ellapsed no action has still been taken.It is for your information to take up the matter...
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G
ghaneshyam
from Guwahati, Assam
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LOW VOLT POWER FROM THE LAST 32 HIURS

Address:Kamrup Metropolitan, Assam

SIR/MADAM, FROM THE YESTERDAY MORNING 6 AM WE NOTICED THAT OUR EQUIPMENTS ARE NOT WORKING PROPERLY THOUGH THERE WAS NO POWER CUT, LATER WE NOTICED THAT VOLTAGE INDICATOR WAS SHOWING 40VLOT, AND THERE WAS A FLUCTUATION ALSO, DUE TO WHICH MY 1 H.P. WELL PUMP GOT BURNT. IN THIS REGARD I HAD LODGED A COMPLAINT ALSO, ON YESTERDAY AS WELL AS TODAY, BUT TILL NO RACTIFICATION HAS BEEN DONE. Thank YOU PRAMOD KUMAR SINGH...
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A
amor jyoti phukon
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent electricity connection

Address:Dibrugarh, Assam

Sir

Myself from ekoratoli binoigutia gaon, P.O. - Dikom, Dibrugarh - 786101, Assam, India. In my place a number of house hold have taken fraudulent electric connection. As a result of which we the genuine consumer of ASEB have faced trouble of frequent electricity failure particularly in night.

This is for your kind information and needful action as soon as possible.


With Regards...
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S
sushmita.dutta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provided Defective Meter. Meter no : 12/h/d/58/4

Address:Tinsukia, Assam

Hi,

We have house in Tambulbari/Tinsukia. We currently stay in delhi. Our meter no : 12/h/d/58/4 One day an engineer came from electric supply board and changed our old meter with new digital meter which was not in working condition. This time when my father went to electric supply they asked us to submit Rs.1400.

Although we should not give that payment but still my father did the same 2months back and till...
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A
ajay hazarika
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ASEB fails to provide information under RTI

Address:Kamrup Metropolitan, Assam

Inordinate delays in furnishing information under the Right to Information Act, 2005, has become frequent in Assam with users becoming increasingly frustrated. There have been cases in which information about the use of tax payer’s money has not been provided during the period stipulated under the provision of the Act.
The Assam Tribune has acquired documents which suggest that an application received by a State organization early...
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A
ajay hazarika
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty billing

Address:Kamrup Metropolitan, Assam

At a time when the ASEB has sought to act tough on erring consumers, shocking facts have now emerged how it has been charging and billing some the biggest consumers in the government sector for several years.
Data acquired by Consumer’s Legal Protection Forum (CLPF) after an RTI application has pinpointed the ASEB’s failure to properly record and charge electricity consumption of the State Secretariat, State Guest House Number...
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