BRTS Complaints & Reviews

As there is two ticket counters allotted at every brts stops. Even after having lots of crowd, memnagar stop have only one ticket counter that is working. And they didn't gave ticket on another ticket counter even if one of the staff member with "jan mitra" t-shirt is sitting inside ticket counter. I just asked her whether ticket counter is working or not? She responded very rudely that we don't run both counter. And then she complained against...

Gj01 dx9950 time 22.01
Driver is not proper drive vehicle very lowest speed from odhav ring road to raili station kalupur
That time 02 time bus stopped intensely and sey breakdown
After few min vehicle started and go back odhav
During driving he says not bother about passanger
Also you check gps location of this vehicle and take decision against public
Will others details shere asap
Your...

Dear team,

It is my humble request to you to inform brts hod or brts md who manage bus service through your site.

Recently, two persons are killed by hitting brts bus. It is very bad news for them family members as well as people.

I wants to aware brts staff and people.

In gujrati one idiom "પાણી પહેલાં પાળ બાંધવી".

My wife working...

When i was waiting for my bus no. 8. And when my bus came the 11 no. Bus suddenly came all the passenger scimmage and i touch at the front of the door the guard shouting on mee very badly ane when i was explainig about the insidence the ticket maker came and fight with me and push me out of the stand
I will request the commitee that take action on it. Checl the cctv camera of ld engireering at between 4 to 6:30 pm
Don't put...

I was travelling on 10/11/19, sunday afternoon from memnagar to jantanagar at the 4 no. Bus. The ticket costs ₹20 from memnagar to jantanagar as well as memnagar to shiv shakti. While getting off the bus, i missed my jantanagar station and got off at the next station i. E. Shiv shakti. Even though the ticket charges for both the stations were same, i was charged with a fine of ₹42. I understood the problem and cooperate and paid the fine....

22nd october, 10:40pm.
Ramdevnagar brts

Buses are running upto 11pm, however when my mother and younger brother arrived there 20 minutes prior. The ticket counter operator denied providing tickets. Merely because he shut down the system (Which was during his working hours)
A person who can not commit to his/her work and just interested in salary should be given some strong feedback from authorities.
br...

Overtake / over speed!

Date :[protected] morning near 10.30 am!

Area : dr ambedkar bridge ahmedabad, gujarat!

Bus - brts! Bus - number - gj 1 / du 6075!

I was driving on dr ambedkar bridge today and a brts bus driver was roughly driving and did overtake on me with over speed and i was trapped between bridge and bus in very small space of area i tried to save my self and the bus...

Ticket no -[protected]
date - 14/06/2019 10:03:46
origin station - CTM Cross Road
Destination Station - Anjali

Today i reached at anjali and then i go to the exit door and scan my ticket to
the machine but there is some problem so the machine is not working and i told to the security guard the machine is not working properly then the security guard rude with me and told me you are uneducated...

Today i reached soni ni chali brts stand at 10 am. I want to go to Gita mandir. I have waited till 10.40 but didn't get any bus. We were 100 people waiting for 11 number Bus. I ask people who use this transport regularly. They said it happens everyday. Very dissapointed situation.

BRTS known as fast transport in busy route. Please do needful for this.

Yours faithfully
Vaibhavi H Patel...

I m traveling from vasundhra society to mj library through bust no. 8 (Naroda gam) at every morning 6:30 am, but there are no tickit staff at vasundhra society, how can i get ticket from stop, if every day i waiting for tickt then i am getting a late at my office, how can i wait everyday for tickit staff, i also get a janmitra card for solution if this but there a no tickit staff so i can't entry of card, at the other hand at mj library security...

Maninagar - ghuma brts bus has very low frequency in the morning & evening time (College& office time). Also ac is not working in bus and as there is so much rush at that time all passanger have difficulty. As lot of student and civilian used this rout, sometime we could not reach at time... So this is requesting you to increase number of buses in this route...

@ science city approach brts, ahmedabad: at time : around 6:15 p. M. The person who was on duty was not returning changes to passengers and he was stating that he is earning 5000 rs par month from this changes which he is not returning to the passengers. He knew that no one is going to take action against him. Hope some action must be taken for this....

I m a regular traveller of brts through my job concern every night i am leaving from my office reach brts stop at 9pm around a ticket checker and a person sitting in the window both are
Very rude to me tonight a person who sitting in the window he was listening music in full mood there is no ticket checker is present there that's why i gave him ticket through ticket box i gave him like he noticed that i gave him ticket he even doesn't...

The ticket giver at Himmatlal Park is very abusive he doesn't give change although he has. Everyday it's the same with that jerk. Everyday I face this problem. I feel harassed. Please take the necessary action. Remove him immediately from there. Otherwise bring a system where we can pay through our debit cards and credit cards. So that this problem is solved. Bring Automated machines and remove such abusive people....

Hi

This is to inform you that i cannot able to load money in online for btrs jan mitra icici prepaid card.

It is very difficult to load money in a que system.

So i am requesting you kindly make the facility to load the money in online.

Please arrange the facility like online money transfer from our credit/debit card.

Kindly do the needful.

Thanks,...

Brts rout no 9 towards sola bhagwat is running in good manners. But this rout has very law frequency.
So passengers have to wait for long time hoti 20 minutes, as well as they have to travel standing throughout the route. They have to suffer a lot to reach their destination.
Irs my request to do the needful for the same, earliest possible.
This route passes through various educational institutions, campus and ends...

Dear concern,

There is a person who's name is "Hitesh Desai" sitting at Sola bridge brts ticket window in the evening between 4-6. The person holds so much of attitude, don't know why! But he never gives ticket on time. Just because of him we missed our bus many times. When the bus arrives & we ask him to hurry up, he keeps on searching or do some thing in that ticket machine, that he doesn't give us the ticket till the bus...

હું 13-11-18 ના રોજ સવારે 10-00 કલાકે સુરત થી કામરેજ બસ કોડ m 53 મા કામરેજ જવા મુસાફરી કરી રહ્યો હતો બસ ના ચાલક બસને ચલાવતી વખતે વચ્ચે આવતા ગતિરોધક વખતે બસ ધીમી નહીં કરતા ગતિ મા ચલાવતાં...

Some bus driver is very bed because they don't stop bus at some bus stops and i see very old people wad faced difficultly due to them and not genuine and gental behavior and some fact to behaive with student girls is not good for our city so plz if you able to take action tell me other wise i can give punishment them.
Fast solve problem... Because this is your responsibility of brts head or anyone...

On saturday morning i was rerurning from my job after completing night shift. I just crossed memnagar road and approached aec cross roads brts bus stand. I saw a brts bus over speeding near the road intersection where he is supposed to slow down the bus. Me and my friend had to apply the breaks immediately and fortunately we were saved by our disc brakes otherwise the bus would have hit our bikes. I followed the bus and still it kept over...

Today, 6th november at 3-38 pm,
Bus driver of gj01dx1334 drove bus roughly, broke signal at pragati nagar cross roads and tried to collide with my car even when signal was closed.. Some sincere action against this driver must be taken.. He take anyone's life with such irresponsible driving.. The driver must get punishment if our system is powerful.. Hope my complaint will be considered seriously...

Jay bharat,

I am a proud citizen of ahmedabad commuting via brts to reach my desired destination.

I like to complain about my key and wallet lost while i was travelling via brts yesterday in the morning from anjali to jhansi ki rani.

After an hour - i came to know that i lost my keys and the wallet. I rush to the ticket operator and asked questions about the bus route and timing for the bus...

There is different ticket charge between two same stops in up and down route. Today morning i took ticket from law garden for narayan hospital which was 14 rupees and in d evening ticket from rakhial char rasta (Vch is second stop from narayana hospital in narayana hospital to law garden route) to law garden was 15 rupees. How this is possible? Longer distance has 14 rupee ticket while shorter distance has 15 rupees ticket....

I was standing at vishwakarma engineering college brts stand ... A '7 number' bus came which was going to chandkheda ... So I stepped back ...Just when the bus was about to leave, a operator at the station told us that it will be going to narol instead of chandkheda ...I asked the driver to stop so that I don't have to run which may have caused me an injury ..But he didn't ...Later when I was talking to the operator, he told me the route...

Ahmedabad BRTS have odd ticket price : Example: If I want to go from one station to another station it's ticket price is 4.00Rs or something like that but main problem is when you give 'em 10.00Rs. they'll give you 5.00 Rs they never have change and what the hell do they do with that extra money of people. so bottom line they should make their price round off or they should give change....