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COMPLAINTS

B.S.N.L. Complaints & Reviews

A
Anand4055
from Nashik, Maharashtra
Jul 7, 2023
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B.S.N.L. not providing OTT services while charge for the same services

Sir,
I Anand Mishra am the customer of B.S.N.L. Fibre having the phone number[protected].
I have B.S.N.L. OTT-BUNDLED-HOTSTAR--SUPER+YUPP/ plan of B.S.N.L. of Rs 799 plan which offers OTT services also.
From JUNE 2023 to Till date B.S.N.L. is not providing OTT LIVE STREAMING but billing is done on above stated plan.
I have raised many complaints on BSNL custmer care services and BSNL office Ojhar Nashik but...
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I was SMS TO 1900: PORT MY MOBILE NUMBER, But I received sms
1. Your Request for UPC has been delayed. Please wait while your request is being processed.

Next
2. Request for UPC for your mobile number could not be processed Please retry after some time.

I was tried nearly 6 to more times, but i was not received UPC code...
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K
krishnapriya s
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Unable send a port message

I tried to send a port message for the past 10 days. But i cannot.
I visited the customer care center.
Registered a complaint through 1503 for two times.
Online portal complaint also registered.
But till now the problem is not yet resolved....
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V
Vinay Deodhar
from Pune, Maharashtra
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discontinuation of landline and broadband services

Address:411009

My landline tel. No.[protected]. (A/c no. [protected]). The landline telephone and broadband services of bsnl are not available
For over one month (Since 25/09/2019). No response after lodging several verbal complaints. Since the services are not made available
Since 25/09/2019, bsnl should not levy the monthly charges and
Waive the same till the services are made available / restored to the
Normalcy.
...
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N
ndesignart
from Ambala, Haryana
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Broadband Is not working from last week

Address:Mau, Uttar Pradesh, 221603
Website:www.bsnl.co.in

I am using BSNL brodband but it's not working from last week. I am also registered complaint in BSNL Custmer care to 8 june and they no technician support provided to me i am also calling again in BSNL custmer care and he says that your complaint is resolve.

I will really appreciate any help you can because I am suffring from BSNL.
I have too much work load and i have also lots of files which sent to my client but i...
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E
E.I.Ouseph
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land phone not working(04802864681)

Address:Thrissur, Kerala

Sir, Iam E.I.Ouseph residing in Abudhabi ,and my home phone is not working (land line-[protected]).In my houase my wife children and my old mother. my wife telephonically reported in through proper channel ( Vellengllure-Irinjalakuda-Trichur). But no any response from department. mychildrens are studing in diffrent colleges.So I kindly request to you please repair our phoneas as soon as posible.
Thanking you yours
E. I. Ouseph...
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V
Varun Kinra
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availability of broadband connection

Address:Sri Ganganagar, Rajasthan

REQUESTED AUTHORITY,
I WANT TO BRING THIS IN YOUR NOTICE, I AM LIVING IN A VILLAGE (30 B.B.) NEAR PADAMPUR DIST. SRI GANGANAGAR, I NEED A BROADBAND CONNECTION AT HOME FOR FURTHER STUDIES BUT THE OFFICER INCHARGE REFUSED TO HELP ME SAYING THE BROADBAND CONNECTION DOES NOT WORK BEYOND 6 KILOMETERS.
I REQUEST YOU TO INQUIRE ABOUT THE MATTER AND HELP ME GETTING A BROADBAND CONNECTION ON MY BASIC PHONE NO. [protected] AT EARLIEST.....
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A
amar_again
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NETWORK

Address:Samastipur, Bihar

MY BSNL MOBILE NO. IS [protected]. NO NETWORK COVEREGE IN MY MOBILE.
HOW CAN SOLVE MY MOBILE PROBLEM...
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S
sandipjoshi813
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Working Telephone

Address:Vadodara, Gujarat

my Telephone is not working for last 3 months.if we had not paid our bill you disconnect immediate.let us tell that if telephone is not working for what service we have to pay your bill.your account office is sending written notice to us.than we had paid our all bills but after paying all your dues still it is not working for last 1 weak.now you can give us 7 days fare rebate after receiving this. my no is:-2634042...
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A
amlan
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Deposit Money

Address:North 24 Parganas, West Bengal

sir
i am arun kr. ghosh i was a customer of b.s.n.l. , but for some financial problem i surrender my phone .
and they told me that after 3 month i will get my deposited money .but till today they have payed nothing ...... so please kindly give attention my complain

my surrender date -- 21/07/2009
my consumer no. --128380
ph no. -233-336
ph. address- hasnabad, ghoshpara...
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A
Armaan Shafique Hazarika
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnected Telephone Service

Address:Dibrugarh, Assam

My telephone[protected] has been out of service since a week in spite bill payment up to date. If I try to make a call it gives a message saying that the phone has been disconnected due to non-payment of bill and that I should contact the TRA Section. This is most inconvenient on the part of B.S.N.L. as it has failed to maintain up to date information about the billing record of its consumers.
I even tried several times to convey...
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A
advsharad
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl mobile tower

in village at post SIRASDEVI tq. GEORAI. dist BEED. MAHARASHTRA. pin code 431129 S.T.D. CODE 02447 this village situated on national high way "kalyan - vishakhapattanam " in this place six months ago bsnl mobile tower construction has been completed but at that day this tower is not working . many time i given applications to the bsnl officers but he has not responding too. many bsnl mobile coustmer in that village and this custmor...
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V
Vijaykumar A.Patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge prepaid card and start my simcard

Dear Sir,
My prepaid card validity was expire on 28.02.09, but my sim incoming was on upto 01.03.09, so I recharged my sim with Rs.60/-on 02.03.09 at 11.00 a.m. to continue my incoming the following b.s.n.l.prepaid sim mobile number:[protected], sim was taken from Ahmedabad, but I donot get balance and my sim incoming stopped on 02.03.09 afternoon.
Please start my life time prepaid card and give me guidance to start my b.s.n.l....
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R
rajesh kumawat
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe dating service

i have incidently subscribe to the dating service of bsnl for which they are charging Rs. 30/- per month. Every Month I got the msg from No. 51819030. Could anybody tell me how to unsubscribe from this service as there is no information available in the sms and even not able to customer care number they give differrent ideas to me .some body suggest me the true way on my mail or mob.no.[protected]...
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