Carnival Cinemas
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Carnival Cinemas Complaints & Reviews

R
Raja1996@
Jul 30, 2023
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Bad screening quality and poor ambience

Today I came for a weekend movie with my family and it has been hardly 30 minutes I am sitting here and planning to leave the show and go back to home.
Most pathetic sitting arrangement, broken chairs, uncleaned floors and the most important factor is screening is worst.
I need the refund for ruining my weekend.

Lastly want to add that a bulb is on behind my seat to the stairs which is annoying my time....
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C
Chetan SD Creation
May 5, 2023
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The kelra story

Address:Radha krushna hall, chandrapur

5-5-2023 today release move but chandrapur radha krushna hall project blur all the move can't seen properly, like 3d move show,

Despondent the radha krushna hall
West my money on the move evenly cant read the word's

🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮...
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P
Prak89ash
from Hajipur, Bihar
Apr 20, 2023
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Air conditioning in theatre

Address:Carnival Cinemas Hajipur
Website:www.carnivalcinemas.com

Carnival cinemas of Hajipur is always switching off the AC during movies. This has happened for more than 1 year now. The supervisor and manager must be dismissed since they are cheating by not providing the facilities promised as against the amount paid....
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A
Ananthu666
from Kochi, Kerala
Oct 14, 2022
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Screen and sound quality

Address:Carnival cinemas Kodungallur

The worst screen quality I have ever experienced. Screen 3 of Kodungallur carnival cinemas is really disapointing....
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D
dinesh chapali
Apr 26, 2022
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Not proper sound quality

Address:Chakala

On sunday 24th in sangam carnival cinemas. 1:15 pm KGF2 ….While me n my friends were watching movie. The background sound was too low. … i went and. Gave complaint to manager but still it was the. The. Sound issue was also there in many scens...
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A
Abheepatil09
from Sangli, Maharashtra
Feb 3, 2022
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Misbehavior of theatre management

Address:Parijat Housing society Abhaynagar Sangli

Me and my team member do daily basis vlogs in local city area the day we went to watch Spider-Man movie to a nearby local theatre called New Pride cinemas and we were shooting our vlog outside the theatre premises. After shooting some type of content we were near the ticket window and suddenly the phone inside the ticket counter started misbehaving with us and and she asked the security guards to take of my mobile phones and as though the...
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Address:Carnival Oshiwara Harmony Mall

We went for the movie spiderman but the screen was very blackout and brightness was very low. We tried and complained the manager of the theatre but he said its like that only. How can avenger movie print be like that. Kindly register this complain against the theatre located at Oshiwara Harmony Mall Mumbai...
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A
Anand Chopade
from Pune, Maharashtra
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worst service

Respected sir/madam,
My name is anand chopade, mobile no is [protected].
Yesterday i had booked dabaang 3 movie tickets, movie timing is 1.00 pm in carnival kt vision theater. I gotted screen 3 where my seat no is a21 and a22, sofa seat. The maintenance of seats are in worst condition. I booked seat no a21 and a22 which is in a very very worst condition because of which i had to seat another seat and also ac was not running...
+2 photos
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V
Vanshaj Goyal
from Thanesar, Haryana
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worst experience at carnival cinema kurukshetra

Address:Kurukshetra, Haryana, 136118

We booked 4 tickets today by bookmyshow.
Booking id - wdbnanf
Tickets - 4, audi - 3
Platinum - a17, a18, a19, a20

Complaints -
No staff from cinema.
Some other guys sitting on our seas.
Seats condition - pathetic, seats damaged, left armrest missing.
We moved 10 rows lower (Platinum to lower category)... But same conditions of seats.
All seats dirty and whole audi had...
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H
Hakunamatata
from Delhi, Delhi
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regarding tender change

Address:Rohtak, Haryana, 124001

Guys over der r giving 20 rs packet of cashews instead of tender change. And dey behave rudely if questioned. Ironically dese eatables are allowed in theatre complex but 20 rs chips pack of my 4 years old son is not. Rules shud b same fr all.
Respect ua costumers
Dese complaints shud b sorted out
Dese r nt blogs to b read and forgotten.
Der shud b some ethics in all business which u r forgetting. U r der to entertain...
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S
StephanieD
from Mumbai, Maharashtra
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tickets booking procedure

Address:5 angel mendonza soc adarsh, Nagar opp ashapura stores, 400078

When ever i try booking tickets online, the top most seats are shown already booked. I was trying to book tickets for the movie romeo akbar walter at dreams mall at bhandup west for 9.00pm or 10.00 pm. But i dnt understand why all the seats of top 2 rows for both shows were showing booked. This happens everytime. And when same tickets are booked at the counter they are available. This is fooling the customer who book online tickets...
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M
maroti yadav
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payment cheating/fraud service

Address:Pune, Maharashtra, 412105

On 16/02/19 i bought 3 platinum tickets by using my debit card 2 times & also i paid 660 rs by cash at carnival cinemas moshi, pradhikaran pune.
But till yet im not getting my money return from carnival cinema.
Rascal staff & whole management team.
No one giving reply me.
100+ times i have asked to manager & other staff but not getting any reply.
[protected] i got this number from manager for as helpline...
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S
Suvasish Mondal
from Kolkata, West Bengal
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bad picture quality for movie

Address:Kolkata, West Bengal

Right now i am at screen 4 of the carnival cinemas, watching তৃতীয় অধ্যায়. The picture quality is so bad that the experience is worse than watching a sd channel in 100 inch tv screen.

We don't come to a cinema hall to experience such a bad quality picture. I don't know if the movie file is of bad quality or the carnival cinema equipment is. This needs to be fixed or consumer's money to be returned....
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S
SUMEET ASHOK Mulje
from Malegaon, Maharashtra
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hopeless service fake saying if you didn't receive bill your order free

Address:Pune, Maharashtra, 411019

I have made a bill of rupees 300 at food counter in carnival chinchwad during interval so immediately they had asked me to sit you will receive bill but i havent received bill so when i enquire their manager he replied he might have forgotten to give bill so i am not clear why customer has to ask bill and why did they have kept a board with if you didnt receive bill your order is freee

Seriously hopelesss service...
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A
Akash Shantilal
from Mumbai, Maharashtra
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mosquitoes biting in carnival cinemas screen.

Address:Thane, Maharashtra, 400604

I have booked 2 movie tickets of sharato lagu (Gujarati movie) at carnival cinema (Rmall mulund) on 27th october 2018 through book my show. My seat no. - h 11, h12 and my booking id - w9u7bje, wa98fec. The theater was newly renovated with good architecture and ambiance, although it's not enough. I experienced mosquitoes biting while we were in movie. This distracted us from warching the movie. I tried to contact the manager (Mr. Rahul) in...
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C
Change_world
from Muzaffarnagar, Uttar Pradesh
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I am complaining about the dirtiest theatres in haldwani

Address:Nainital, Uttarakhand, 263139

I recently came to haldwani and being the only known cinema.. Carnival cinemas i started going to watch movies there.. What i noticed was.. The theatres were too dirty and stinky.. They never cleaned them and our whole family stopped going.. They have opened new screen which was good but again it's becoming the same and hygiene issue is too high there.. I recommend everyone not to go.. Take a note of it.. And do resolve this issue or soon...
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S
SaiPrakash123
from Hyderabad, Telangana
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carnival cinemas

Address:Hyderabad, Andhra Pradesh, 500073
Website:www.carnivalcinemas.com/#

I came to watch a movie at carnival cinemas ameerpet mean while I was thirsty as expecting water bottel rates to be at 20 rupees kinley 750 ml Water bottle but no shockingly it was 60 rupees Schweppes 1tr and they say mrp is 60 rs.
What the f is this which govt approved This company to sell 5 rs a 1tr water bottle to 60 rs.
It is a very serious issues where people are dying without water and this people are making money from...
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W
waseemsaifi3754
from Delhi, Delhi
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my seat is not there and manager say seat is not arrenge you go back

Address:Ghaziabad, Uttar Pradesh, 201001
Website:carnivalcomplant.in

On 15th august of 2018 i booked two tickets online for satyameva jayate movie at carnival cinema movie world ghaziabad. When i enter screen 1 and i see my seat is not here which was not in position to watch movie. Than i contacted manager mr mayank chauhan who told that i can't do anything. His behaviour was very rude and not at all interested to listen me. So my first question is how can a manager behave like this? Secondly how carnival...
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Address:Mumbai City, Maharashtra

I had purchased a carnival movie card and tried booking through the app the entire day but it was not working. The. For an 8:35 show we went to the booking office and even there they said there is an issue and server is slow try it from the app. Me and my 2 friends were constantly trying and only my app went through the payment gateway and my money was deducted but no confirmation of the movie. After 25 mins.. At 9pm i get the confirmation...
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A
aman1997
from Gurgaon, Haryana
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poor service

Address:Gautam Buddh Nagar, Uttar Pradesh

I placed and order in tgip carnival cinema at interval my show was of time 11 pm the guy said to send us the order to the seat and after half an hour he refused that there was not any such order. Even we showed him bill but he refused. When we shown them our bank reciept paid to them then they delivered that item its really very bad service. It was a very bad expireance with carnival cinemas....
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V
Vishvesh Mishra
from Dehra Dun, Uttarakhand
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not providing required services

Address:Agra, Uttar Pradesh

1. The seats allotted were broken and had to be changed.
2. No card transaction facility at snacks counter.
3. The nachos combo was suppose to be with cheese and salsa dip but was not provided with cheese dip. It was provided with intervention of duty manager.
4. On being asked for complaint register it was provided with delay.
I want to complain about the misconduct of the staff who are not doing their duties...
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G
Gft
from Kolkata, West Bengal
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the behaviour of security guard

On 04/02/2018 we went to watch the movie padmavat 3d at durgapur. My friend lost her purse there. We informed there and the supervisor helped us very much to find it out. But one of the security gurds (Who was checking in guests) behaviour wasvery rude and insulting. When we requested him to do the formalities quickly because we had some emergencies he replied that we can't do it right now and assume that you purse has been lost!! I am not...
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S
SanjAyush
from Delhi, Delhi
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regarding broken seats

Address:Ghaziabad, Uttar Pradesh, 201007

On 27th of 2018 i booked three tickets online for padmavat movie at world square mall ghaziabad. When i enter screen 1 out of there seats two seats were badly broken which was not in position to watch movie. Than i contacted manager mr amzad who told that i can't do anything. His behaviour was very rude and not at all interested to listen me. So my first question is how can a manager behave like this? Secondly how carnival cinema book tickets...
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B
bdhruwal
from Ahmedabad, Gujarat
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regarding working of ac

Address:Valsad, Gujarat, 396191

Hello sir/madam,
I am submitting this complaint to let you know how the staff is disrespectful and the cinema is charging money for ac which they aren’t using it during the movie hours. On 12jan i booked 3 tickets (Platinum class worth rupees 450/-). After reminding them several times they didn’t do it. So pl take action against these guys and do needful as these guys are disrespectful the costumers since a very long time....
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S
srikanth tr
from Noida, Uttar Pradesh
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no ac

Address:Gautam Buddh Nagar, Uttar Pradesh, 20301

We have booked 4tickets at carnival cinemas on 13th. It is extremely disappointing to note that there was no ac in the theater.
Screen2
Movie toilet ek prem kath
8.00pm
It is sad to note that you are taking persons for a ride due to their circumstances.
Despite paying 1200rs. We are suffering this. Complaining to manager is o[censored]se. This is frustrating to note they are not stopping the movie.
Request...
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J
jkonline
from Hosur, Tamil Nadu
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Refund

Address:624002
Website:in.bookmyshow.com › Cinemas

I did online payment of 150 Rupees for carnival cinemas dindigul on 16/02/2017 .but i did not get any online seat confirmation or failure status from carnival side.my transaction Reference no is[protected]. and my account no is [protected], axis bank, Dindigul-2. i need failure mail from carnival to claim my refund amount.please consider this and do needful....
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