SUMMARY - PRODUCT NOT RECEIVED EVEN AFTER ORDERING ON 21ST AUGUST,2009 & PAYMENT ON 5TH OCTOBER, 2009. THEY ARE SBI CARD PARTNERS.
I had ordered Jabra Bluetooth Car Kit, Qty : 1 for Rs. 1999 from Deals4all on 21st Aug.,2009
Order no.: 000091136.
There advertisement was as a pamphlet with SBI Credit Card statement, wherein they had some tie-up with SBI. the same amount was taken from my card account on 5th Oct.,2009. It was also advertised at the SBI website as also deals4all company's website (http://www.deals4all.net/sbicardoffers/)
I have sent them many mails & called nearly 60-70 times but they have still not despatched the product.Most of the times there customer care no. keeps us on hold for more than an hour [Customer Care (09.00 to 18.00 hrs) + 91 22 4079 1234 ] They have replied to mails confirming that they are sending the product but have never done so. Then after threatening them, one of the CSR gave their office no. 022-40791263 but even they were just making promises.
I am having copies of their mails confirming that they are sending the product but have never done so.
There contact details are as follows :
Director : Ujjival Saraf (I was told by an employee)
Some employees : Shalaka Mayekar, Aftab, Satish, Ashok, Rajesh.
246, Laxmi Plaza, Laxmi Ind. Estate,
New Link Rd, Andheri (W), Mumbai, INDIA - 400 053.
Fax:+ 91 22 2636 7523
Customer Care (09.00 to 18.00 hrs) + 91 22 4079 1234
I have come across a lot of complaints against them on the internet, but my bad luck is I saw those complaints after I grew suspicious, when they were just making promises & never despatching the product.
The complaints are at the following sites :
I hope you can help me to recover the amount paid as I am not interested in getting this product as there are also complaints that the products sent by this company are inferior as also the nearly 500 rs. spent on making calls & compensation for time & mental agony.
Thanks & Best Regards,
B-14, Regent Lakeview Apts., Sector 26, Nigdi Pradhikaran, Pune | MS 411044 | INDIA |
+91 98500 56115