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Decathlon Complaints & Reviews

R
Rahul Dewani
Aug 21, 2022
This thread was updated on Aug 21, 2022
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shoes warranty

Address:Bangalore, Karnataka, 560035
Website:www.decathlon.in

The shoes were in warranty and the sole was damaged. They refused to take a look at it, saying that i had overused the shoes. That the warranty is not valid as the shoes are used. Fake warranty promises and they don't even issue warranty cards, so we can't do anything later. The shoes came with 2 years warranty. It is torn already from multiple places. The quality was not up to the mark in the first place and they have extraordinary cost...
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Q
qutiangel
from Mumbai, Maharashtra
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refund money

Address:Nainital, Uttarakhand, 263001

Many times i have complained in decathlon but more than 3 months are complete but there are no refund by decathlon in my account i am very frustrated
Decathlon service is very bad
Please help me out and make my refund as soon as possible
My name is hemant bhatt
My contact no is [protected]
My email is is [protected]@rediffmail.com
My address is laflavia shop no 3 ram decal sabha mallital nainital...
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Address:Kottayam, Kerala, 686005

I have purchased a tredmill (Domyos) from decathlon, kottayam in the month of march 2017. It cost around rs. 43, 000/- and is having a valid warranty of 02 years. Unfortunately the machine got defective by the end of aug. 17 though its was sparingly used by a single person. On contacting the kottayam decathlon branch, the response was poor that the service executive didn't respond as per the request and convenience of the customer and the...
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T
Tilak Uday
from Yarada, Andhra Pradesh
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shoes

This is w. R. T a sporting shoes which i purchased from decathlon store at pune in apr 17 for which the computer generated bill print which i had has faded out. The shoe was purchased by me on 09 apr 17 for which the bank statement is attached. I have been hardly using the shoes for normal jogging /walking purpose not on regular basis. But however within few months o[censored]se the sole and sides of shoe has started tearing apart. I have attached...
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G
gauravwalia2030
from Chennai, Tamil Nadu
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bad quality of their high end shoes - forclaz 500

Address:Gurgaon, Haryana, 122001

When i went to their store in sohna road, they told me that forclaz 500 is one of their best trekking shoes which can survive for atleast 10 medium treks.. They also told me that the product is covered in 4 years warranty for the quality of the product. But instead after just 2 treks, the stitching got teared off from inside which is not any physical damage. When i asked them to look into this matter, they denied to check the product....
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J
Jeanette Loiuse Plunkett
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Btwin bike repair RR 520

Address:cv78np

My sons bike that i purchased from decathlon in coventry needed a small repair so i gave the bike on monday 1st may, to a member of staff in decathlon who confidently told me it would be ready 2 to 3 days time. This was ideal as my son needed bike for the weekend.. After 4 days i phoned decathlon to see progress of the bike i was informed wouldn't be ready until tues 9th may. My son was greatly disappointed but new there was a lot we could...
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G
Gokul Parmar
from Mumbai, Maharashtra
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Contact details mandatory for billing

Address:380058

Yesterday i visited decathlon on s p ring road, ahmedabad and wish to buy couple of stuff but while billing the representative ask for my contact number on which i refuse to provide and prepare the invoice without such details. He refuse and ask for email id as option. I inform him that it should not be mandatory to provide such details for buying such products, but he was adamant and says as per company policy it's mandatory to provide contact...
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A
Ankur Chandel
from Solan, Himachal Pradesh
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All weather hiking shoes

Address:Mohali, Punjab, 176215

I purchased all weather hiking shoes from Decathlon zirakpur (Punjab) worth Rs. 2799/- on 18.12.2016 and at the time of purchase i was told that the shoe has two years warranty, but unfortunately the shoe got torned (tampered) within one month of purchase from left side (Photo attached). I visited Decathlon Zirakpur twice but the representative says that the warranty only covers sole portion of the shoes and we cannot do anything for this...
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A
amit1159
from Delhi, Delhi
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Bill problem

Address:Khordha, Odisha, 751024
Website:www.decathlon.in

Hi Team,
Bought the pair of oxylane shoes from Decathlon PHULNAKHARA store. My account is accessable through my phone number [protected], [protected]. Name on the account is NAND KISHORE BARAIK. the problem is the shoes bill is not found in the store system .i purchase the shoe in oct 2016, i visit the store 2 times but they cant find my bill, please do something...
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G
Gagan07335
from Mumbai, Maharashtra
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Kapteren Crossover shoes detached pasting

Address:Mohali, Punjab
Website:m.decathlon.in

I m customer of Decathlon for past 3 years with this impression that they deliver what they says, but today when i went to Decathlon Zikarpur Singhpura village store to show them detached pasting of shoes which I purchased from them . During the time of purchase I was told two years guarantee for all types of pasting but now they say pasting of sole with upper part of shoe is covered under guarantee .
Purchase bill details are
Bill...
+4 photos
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G
Gagan9757
from Chandigarh, Chandigarh
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Kalenji Sports Shoes

Address:140603
Website:Decathlon.in

Hi Team,
Bought the pair of Kalengi sports shoes from Decathlon Zirakpur store. My account is accessable through my phone number [protected]. Name on the account is Gagandeep Singh. Mesh on the shoes was torned in the first few months of the purchase. Got it replaced. Was asked to wear is less coz I was told that these shoes are not meant to wear for regular usage. Did the same.
Still the same issue. Unable to understand. I...
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S
Shashank Jayaprakash Vyshnav
from Kunigal, Karnataka
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Quechua sandle

Address:Mysore, Karnataka

Before 6 months i had purchased quechua sandal, recently one day both sandles fiber clip was broken it self, i went to shop @ mysore & showed, they told this product dont have warrenty & compony was closed this product. what should i do now what about our trust on decathion & our money ?... that means only wanrrented products should be purchased by coustomers !...
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V
vardeep sandhu
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Kiprun ld m black orange

Address:143001
Website:www.decathlon.in

Sir,
I bought kiprun ld m black orange pro having item number 547634 for rs 6000 on 20th december 2015 and in just 4 months the shoes have given up in me. The met is all weakened and at places it has holes. Well i did not pay 6000 for holes in my mesh. I am totally dissatisfied and just don't know what to do. Kindly help me. I am attaching my bill and the photo of my shoes with it.
Yours truly,
Vardeep singh sandhu...
+1 photos
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S
Subodh Kumar Bhatnagar
from Indore, Madhya Pradesh
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Old Product Sold by Decathlon (Indore)

Address:Indore, Madhya Pradesh, 452010
Website:www.decathlon.co.uk

Dear Ajit
Mob. [protected]

I purchased Shoe on dated 27th feb 2016 amounting 2499/-. But now I saw the date of product is written inside the flap is 10.02.2014. The question is why should I got the OLD product i.e. TWO years back stock.
Pl get in touch with the company in this regard & revert me as discussed this matter on the mob number mentioned above.
This is a question of customer satisfaction pl do...
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R
Rameshsmithventures
from Irinjalakuda, Kerala
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Staff

Address:Bangalore, Karnataka, 560098

Dear Concern Manager

I brought Rock rider bike on 7th Sunday around 4pm at Davenhalli Decathlon. Before the purchasing of cycle it was little hard but took assistance some how he was good enough to guide us. After the purchase, service and fixing the accessories was really annoying made us wait for more than 40min for nothing. He is going around every ware, very argent finally we came out with unfixed cycle with a short stand...
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M
Mr.Pinku Das
from Mumbai, Maharashtra
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My Quechua shoe got torn(damaged) naturally

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I am writing this letter to inform you that i had purchased above mentioned brand from Mount Sport Academy shop which is located in Borivali when spoke with the shop keeper about the shoe torn(damage) naturally and as i am on warranty he happened to tell me that, they are now only a dealer and for any replace or under warranty need to consult you, so accordingly i get in touch with you through the dealer. Now here i...
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Address:Bangalore, Karnataka

Recently I bought a RockRider 5.1 from the decathlon store in Bannerghatta. My seat and the seat post got stolen. That's why i went to the store to buy a new one. the people there didn't even know what i wanted and ignored us by telling "I don't anything about it". They didn't even know where i can get it. They refused tell the diameter of the cycle's post....
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