Dunkin Donuts
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Dunkin Donuts Complaints & Reviews

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Harkamna Malhotra
from Noida, Uttar Pradesh
Sep 2, 2022
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Spicy Grilled Chicken

Address:India

So, we ordered the spicy grilled chicken burger and it was mere chunks of chicken dipped in gravy. No veggies, they have also discontinued the meals, it was really bad. The taste of the gravy was so tangy, a big let down....
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Divyansh0993
Jan 24, 2022
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Refund not received and zero customer support

Address:Sector 31 Store Gurgaon
Website:dunkinindia.com

First of all this is a warning to not order from dunkin donuts website/app, I made a mistake which costed me my money which they are just not willing to return, what happened was I placed my order on their own website and they promptly collected the advance payment for the said order number LTG5Z8HWZ3U3, within minutes their store called saying they have none of the 4 different kinds of donuts I had ordered, talk about consumer service! He...
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Anushruti Sharma
from Gurgaon, Haryana
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poor service despite charging gst

Address:110016
Website:online.dunkinindia.com/menu.html

The charge of rs25 for delivery where they took 1 hour to cover 2km distance (Green park to hauz khas) and delivered me cold burgers.

The delivery boy was so pissed off that he tore the envelope in which the burgers were packed,.
When i asked delivery boy why was your phone busy, he said "busy to aega hi madam, apne main restaurant jo fon kia tha ki parcel nahi aya"
When i called the green park restaurant they...
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Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received yet

Address:New Delhi, Delhi
Website:online.dunkinindia.com

First time, i've order a donuts from dunkin donuts via online mode. Also i made a payment through paytm. After 10 minutes, their executive called me that we do not delivered to ur area. Then i asked for refund, they simply told me to wait for 7 days. Why would i wait for 7 days? I made a payment instant. Also expecting a refund asap.

Order no. 408#
Date of order 6th aug, 2017...
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