Easy Cab Complaints & Reviews

First of all while booking easy cab jalandhar punjab i found they are asking for higher rates. They book cab in rs 300 fix for day/ night and give ride upto 10 km further they charge 15rs perkm for over ride.
I took this cab and ride 10km and driver asked for 440rs. I said how u calculate. Then he said ok give 400. It happens with me two times. Both time they overchared and did not gave any bill detail. I was in hurry not have time...

I had complained against the driver's abusive language, easy cab customer care called me and as a action they made me speak to the driver over a conference call and driver said he never abuse in fact he saud ( customer bhagwan saman hota he) and he had abused saying (Teri maa ka bosda phone rang sali) later they informed me they had suspended driver for a week and they goin to keep a watch on driver's behavior and I know he is going to behave...

I booked the cab from Mumbai domestic airport to dadar. I did not receive any SMS or cab details on my phone. A driver called me and said his cab no. 8980 and he will reach soon. After I boarded the cab I noticed there was no Easy Cab logo on or in the car, the meter was not working, I asked the driver about it he said car was given for servicing. By now we were headed tads. Dadar. I asked him for his ID that he is registered with EASY cab....

Very Bad and unprofestional experience with Easy Cab driver and customer care.
I booked an easy cab on 6th July, 14 from Shadhara, East Delhi to Vaishali, Ghaziabad at 10:30 PM. I got the message from easy cab within 5 min with cab no and driver no. I called the Driver, he told that it will take around 30-40 min to reach the pickup location. I asked him that we are waiting. After 20 min I called him again, he told that he is paying...

The Service of Easy Cab is pathetic, simply worst. All the times they took the booking and told it's confirmed and before 20 minutes they will send a msg saying that they have cancel the cab due to unavailability of cabs. The reason I know, I booked the cab for shorter distance (near 12 km), by that time if they got booking for airport they will immediately provide the cab so that they can earn more. Reference No: A[protected]...

I booked an easy cab for Mumbai airport on 4th Feb 2014 for 4:30 AM, February 6, 2014. The booking was confirmed (Booking Ref No - A[protected] and easy cab executive told me that they'll send me a SMS regarding driver's details by 4:00 AM. I was quite relaxed and got ready by 4:00 AM but i did not get any SMS from easy cabs till then. Then at 4:15 AM, i called to Easycab Executive and then they told that they are checking and will revert...

I am extremely disappointed with the service..When I booked cab I asked if there is any package, he told per km Rs 18 and Rs 50 conveyance...I asked is there any condition I have to travel any minimum Km.He told no there is no such conditions..But when cab reached destination it charged - Rs230 for 6.2km. But i[censored] calculate it will come as- Rs 18*7=126 + 50 = 176. They charged Rs54 extra. I want my money back or I will never ever take this...

I had a very bad experience with the driver and the customer care person of easy cab. This is the second time I am facing this issue. I had done the web booking (A[protected] with easy cab for 29th Aug from Gautam nagar to DLF cybercity gurgaon. However, the driver had given me the bill with the convinience charges of 50 rupees. As per easy cab policy, if the booking is done through internet then the customer need not to pay 50 rs to easy...

Car No. 2744, Chauffer No: [protected].
The chauffer misbehaved on the call & was not willing to come for pick -up. Very unprofessional & spoke rudely. Hi attitude was alraming.
Only absuing was remaining from his side. After this I would say one has to be careful with the easy cab drivers.

Kindly have this complaint addressed on priority....

Dear Team,

Wanted to share with you an incident that happened with me this morning while on my way to work.

Incident details:-

Date :- 28th June 2012
Time :- 12:15pm
Place / Venue:- Marol Makhwana road

While I was walking on my way to work one of your speeding easycab car knocked me down as I was hit from behind.
I would had been run over by the car if I had...

I have booked Easy cab from their web page on 31st Dec-2011 afternoon
pik up on 31st night 10pm drop to Bangalore international airport.

after booking completion referance no. appeared and after that no SMS or mail
or phone call. Since i had faced similar problem few months ago i thought
let me wait till 9:30pm if no response i decided to go by airport bus run by BMTC.

they called me at...

I would like to raise complaint against Easy Cab for their horrible service and wrong meter calculation. I would like to explain the whole story to you so that you can understand that the current service offered by your organization to the consumer world is horrible and the CEO of this organization should immediate pay attention to your operation rather than other strategic involvement.

Today, I booked Easy Cab at 3.00 PM IST...

I booked easy cab from ghansoli to panvel on 16th Oct 2011. Cab did not came on time and after coming to our location, drive called us that he has reached ( Driver name R K Mishra) We came down from building within 5 min and show that there was no cab. We called driver and asked where is he ? He told us shamelessly that he left place for another passenger.. We asked him the reason . He told that we were late to arrive. Actully cabl came 15...

Today I booked a cab from New Delhi railway station to Inderpuri, New Delhi at 9:00am on 28th Aug 2011. I called the customer care and they confirmed my booking. I also got the sms confirming details Booking Id A[protected].

I called the driver around 10:16 am and asked him where he would meet. He told me that he is going to be outside ATM at Paharganj side. I called the driver several times from 10:30am to 10:45 am and he...

Hi,

Recently I got second time problem where I booked Easy Cab and in last movement They canceled Cab because of Non availability. And didn't informed me when I called them after time passed they called we canceled your Cab. So in Last movement I didn't got train. Because of that my Parents are not able to reach My home town and at last I booked Flight Ticket which is very costly for Me.

If anyone is...

I had booked for Easy Cab facility on 27st July 2011 for 21:10 and my pick time was on 28th July 2011 on 5:30 A.M. (Patparganj to New Delhi Railway Station). On 27th night your executive confirm me my booking status and he told me we will send the cab no. before 30 mins your pick time. He was true on 28th 5:00 A.M. I got the confirm SMS for your side.
But on 5:30 your Cab drive call me and says to me I can’t come on your home so...

As easy cab is afamous cab service in mumbai, initially i was very happy with the services they have provided to me. But since last 7 days wheneve I am booking the cab I am getting the refrence number immediately, but before scheduled time I am getting regrated sms that we are not able to serve you due to technical problem. Every day howz it possible that they are facing technical issue. When I asked one of the executive, he suggested me...

I had called Easy Cabs -Mumbai and booked their taxi for 22nd June 2011 at 8:00 a.m.from Ghansoli to New Panvel. My booking was confirmed and the booking id given to me was A[protected]. I was told that I would receive the cab details on my cell, half an hour prior to my pick-up time. I waited till 7.30 a.m. for their SMS and then called up again, they reassured that my booking is very much confirmed and I would receive the cab details soon....

Dear Rajiv Vij, Vikas Marwah, RP Sharma, R Munjal, Sakshi vij

I am disappointed to see the decline in your quality of service. I always felt that your intention was to run this organization in a most professional manner. Last night I booked the cab [A[protected]] for this morning 5AM to catch my flt from T3. I had no intimation till 4.40AM of cab number or drivers number. When I called your office, they say in a few minutes...

Hi,

I had booked cab with Easy Cabs on 13th april 2011 for majestic railway station for next day morning and it got confirmed with service request no A[protected]. I got an sms at 4:45 am that your booking id A[protected] is confirmed with car and driver details mentioned and it will reach to your place at 5:00 am. But at around 5:00 I got another sms stating that "Due to some technical reason your booking is cancelled pleasse...

I picked a cab from Delhi Railway Station (through prepaid Counter) Cab # DL 1R X6889

upon boarding the cab we realized (me and my wife) that the driver was drunk and he was acting wierd by singing and playing loud music + he was also driving very rash. Some how I got him to stop the car at Dhaula Kuan Metro station and asked to drop us there. he went away and I then booked Meru cab for which I waited approximately 30 mins.br...

I have ordered an Easy Cab on the morning of 30th Novemebr 2010 againsgt which i was issued a Booking ID of A[protected].

The Cab was to reach my place of residence at 9.30 AM. At 9 Am , i recieve a call from the cab driver that he is struck in jam and could not come on time and that i should appraoch another cab. Upon complaining to Easy Cab , i am informed by Ms Sapna that the Cab is unavailable and you please contact other...

I booked a cab for 22.11.2010 5:00 AM from Nerul to Airport which was confirmed . At 4:45 the driver called me and told that he is 35 Km. away from my residence and can not reach at 5:00 AM and I should book another taxi. No satisfactory reply from the contact centre. Never book a taxi with Easy Cab if you do not have the cushion to book another taxi in last minutes....

Hi,

I booked an Easy Cab on 18/08/2010 evening for catching a flight on the morning of 19/08/2010. The booking was confirmed and i was told that the Cab would reach my place at reporting time which was 7:30 in the morning. At 7:15 am on 19/08, i called up Easy Cab's customer care no. to ask where the Cab is and i haven't received any details related to driver, which generally comes about an hour earlier from the...

I had booked a cab on 25-Jun-10 from Okhla phase 3 to Faridabad.I got a confirmation message in half an hr or so that i will get the cab at 2:15PM. When cab didnt arrived i called up the driver and came to know that he did not receive any duty request. when i called up in easy cab customer care i got to know that IT WAS A SYSTEM GENERATED PROCESS AND SOME FAULT HAPPENED and cab is not available. The only solution i got from the customer...

This is a painful experience in dealing with Easy Cab Service. I booked a cab with Booking ID CNA5951, Car No. 6547 with Chauffer Cell No. [protected]. I was assured to be given the said service at agreed time but which did not happen.

When I tried to call on Chauffer Cell no. being shared in SMS then he never picked the call. This is extremely unprofessional and which this type of service the vendor should be penalized to...

I booked a Easy Cab taxi in morning 9:18am on 15/07/2009 and Ref No. B001014 for going to Bangalore City Railway Station in Evening at 18:15 . In evening at around 17:45 I throught just to check whether the taxi is coming or not ? To my surprise and shock, the operator told me that the Taxi I booked was cancelled due to unavailability of and Taxi nearby .
Then my Q is Why they conformed me in morning ? My whole reason for making reservation...

Hi,

I was to attend an important business meeting at 8:45 A.M. next day morning.So I booked Easy Cab one day before. As per the process, confirmation message was received on spot while the car details were provided 1 hour before the pick up time which was 7:15 A.M.

When no cab appeared at 7:15 A.M., I gave a call to Easy Cab.They falsely promised that the cab will reach within 5-10 minutes.I extracted the Cab's...

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virendra kaura to feedback
show details May 18 (2 days ago)...