Easycabs
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COMPLAINTS

Easycabs Complaints & Reviews

S
Sanjeeva Ranjan
from Delhi, Delhi
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Easy cab took away power bank

Address:New Delhi, Delhi

On 20th jan 2017, I took one easycab from delhi airport at about 9.10 am for going to sector 45 gurgaon. I was dropped by easy cab at Siddharth plaza at 10.19 am and a bill for Rs. 621.09 was paid by me. Later on I noted that I had left my mobile powerbank of Huyndai make in the vehicle seat. I did not have thr driver mobile no. So I logged complain to easycabs at [protected] at about 11 am but no reply has been received till now. Mob no...
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S
Sandyschifo
from Mumbai, Maharashtra
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Worst car with worst driver

Address:Mumbai City, Maharashtra

Thanks! Booking TFS-PP-C29917177 confirmed for Aug. 31, 2015, 5:34 p.m.. Driver: SALAUDDIN SIRAJUDDIN- [protected] (Hatchback, MH-02-WA-8983).this muslim guy refused to go specially with a request of not puttin the ac as i was carryin my small dog, he was so rude with his non maintained car, these guys shud be barred frm driving in city....
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S
sudipta_jan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible services and poor communication

Address:Hyderabad, Andhra Pradesh

Booking ID: A[protected]:30 PM - 20th Sep, 2013 I booked cabs using Easy Cab services in Hyderabad for 20th Sep 2013 for a 6:30 PM pick-up. I booked the cab much in advance the previous days almost 24 hours in advance on 19th Sep, 2013. When the representative who took my call was completing the booking procedures, I double checked with him for availability of the cabs and he assured me that there is availability. So, he confirmed it...
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S
sudipta_jan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible service and communication by the company

Address:Hyderabad, Andhra Pradesh

I booked cabs using Easy Cab facility in Hyderabad on 20th Sep 2013 for a 6:30 PM pick-up. I booked the cab much in advance the previous days almost 24 hours in advance on 19th Sep, 2013. When the representative who took my call was completing the booking procedures, I double checked with him for availability of the cabs and he assured me that there is availability. So, he confirmed it for me. As a part of their process, he also informed...
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C
CheatedbyArtha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible and unreliable

Address:Bangalore, Karnataka

Bunch of irresponsible guys. I booked a cab from Koramangala to Banaswadi railway station 36 hours before and I got a booking confirmation by sms. I called the customer care 30 mins before the scheduled cab time since I did not get an SMS with the driver details and I was assured of an sms in next 15 minutes. After waiting for 15 minutes and 10 minutes before my intended start time, I receive an sms regarding the cancellation of the cab...
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A
Amulay Rai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNPROFESSIONALISM

Address:Delhi

I am AMULAY RAI ([protected]/ [protected]) from Saket.

I had booked a cab with Easycabs on the 11th March'2013 at 05:15 AM for my train to Lucknow at 06:15 AM. I had called on 10th evening at 06:10 PM to make the booking (12 hours in advance). I received a confirmation message at 06:14 PM for a cab confirmation. Like a fool I slept off thinking I have dealt with a responsible company. I called the customer care at 04:55...
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H
himanshuon
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:North Delhi, Delhi

I traveled from Delhi to Gurgaon on 26 Jan-2013 in EasyCab. I asked the cab driver if he can take Credit Card and he agreed. My mistake he charged rs.5000 extra i.e 5751 instead of Rs.751. He made me talk to an easycab executive Mr.Adil who told me send to an email with all my details and I will get the refund in 5 Working Days. On 5th feb I got a call that I will receive on 5th feb itself but its 11feb now and no cheque is received as yet....
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M
madhavap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience caused by sudden cancellation of cab booking

Address:Bangalore, Karnataka

This is bring to your notice the inconvenience caused by Easycabs (Bangalore) yesterday 04th Dec 2012.

I had called Easycabs[protected] at around 5:50 PM. to book a cab for my wife from Southend Road Basavanagudi to Krishnarajapuram at 7:30 PM. The person who attended the call took a moment to verify if cabs were available at the request time from pick-up point. He confirms that cabs were available and went ahead and confirmed...
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Z
Zoheb Shaikh
from Pune, Maharashtra
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Negligent and irresponsible driving.

Address:Mumbai City, Maharashtra

I travel daily between Seven Bungalows, Andheri West (Home) and Nirlon Knowledge Park, Goregaon East (WorkPlace).

Today at around 2 p.m., While on my way to work, I was driving in the third lane (Right Most), doing a decent 50 - 60 km/hr on the western express highway. Near the start of the JVLR flyover I could see that there was a fully loaded truck and an EasyCabs car behind it. Now because the Truck was loaded beyond capacity...
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S
samirhirani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last minute cancellation of booking

Address:Mumbai City, Maharashtra

I booked a cab through Easycabs on Dec 13, 2011 and was pleasantly surprised that the call was attended promptly and my booking was confirmed for 9:30 AM the next morning. I received a text message confirming the booking as under,

Date Time Telephone number Name Call time / SMS Text
13/12/2011 08:09:48p <No Caller ID> TD-EASYCB Dear Customer, Your booking id for dt 14 Dec 09:30 is A[protected];Thank...
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J
jodha23
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PATHETIC & USELESS TAXI SERVICE

Address:Bangalore, Karnataka

On fateful day of 20/06/2010 Sunday; I had to attend a very important function of a family friend in bangalore at 12:50pm with my family of five. I tried my always trusted taxi service Cell Cab, but they told all cabs are already booked & they cant help me. Later tried useless Meru, phone never went through their Line, hence cant say on their service; Spot city told no cabs in area. Last left was EasyCabs.

Hence I tried...
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V
V.K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely pathetic, unreliable & disgusting cab service. Just AVOID.

Address:Bangalore, Karnataka

Booking number: 1442
Date of booking: 20/5/2010
Time: 19:00 Hrs.

My family was ready with 4 bags & waiting for the stupid EasyCab to catch the train at 9PM. 2 hours prior to the pickup time I kept on calling the most irritating & disgusting number 43434343. I am always in a long queue & finally when my turn comes, the call gets DISCONNECTED!!! always always always. Many of my colleagues too have...
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Pankaj Kumar Ghosh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Easycab late arrival -Missed flight

To,
The Speak Out Column,
The Deccan Chronicle,
# 36, S. D. Road,
Secunderabad – 500003,
Andhra Pradesh.

Sir,

This regarding bad service by Easycabs , Hyderabad.
Easycabs booking no B000117. Cab service was booked by me for one way journey from Miyapur to Shamshabad Airport & was supposed to reach the below mentioned address at Miyapur sharp at 8:00 am (10/02/2010)...
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