Ebay Online Complaints & Reviews

We ordered a mobile phone through ebay. Payment terms were only before delivery. We made payment by debit card. To our shock when we reveived parcel on opening found empty box. We raised claim. We were informed by ebay need not worry product is covered under ebay guarantee. But on 8th day ebay informed that our claim is rejected as it was delivered under 500gm. On checking shipping details attached to the parcel it says est wt. 0.3kg seller...

I have purchased a lenovo hand set from ebay. The product was in worse condition as if someone has used it before. When i asked for the ebay gaurantee claim, they told me that the complete process may take the maximum of 10-15days. I daily received a message that product would be collected from place today but by the end of the day no one visits to collect it and despite this i used to get a fake message in the evening that someone has visited...