Esutta.com
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Esutta.com Complaints & Reviews

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sunny b
from Bengaluru, Karnataka
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e cigarette-fraud

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.esutta.com

I purchased a JUUL starter kit from them. It lasted for exactly one week. Stopped working.
Now the owner is not picking up the phone, nor is he giving a refun. Turns out that the product is a clone of the original.

Can someone take this person to task? This product is to help people to stop smoking.

Product selection:
http://www.esutta.com/product/juul-starter-kit/ ( clone)

Original...
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amitmj2005
from Delhi, Delhi
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Product not delivered and refund was not processed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:Esutta.com

I purchased an E- Cigarette and some eliquids from Esutta.com on 25th march 2017 with the name of Mukesh. Product delivery was promised to be 3-4 days.
When i called them after 5 days, they said the product is out of stock and promised to deliver the product soon.
After that they stopped picking my calls and one day when they picked I asked for the refund. They said they will refund the money.
Áfter that they stopped...
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Rohit S3609
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product purchased from esutta not delivered and money not refunded

Address:New Delhi, Delhi

Dear Team,
I purchased a liquid for electronic cigarettes. The total amount of which was 1350INR.

The purchase order with put up with the vendor on 2nd of June and the time committed for delivery was 3-4 working days. However if you see the second attachment the product without any communication was not dispatched till 9th June. Even after this email of Order Dispatched on 9th June, I am not sure if they actually delivered...
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