Floraindia.com Complaints & Reviews

I had placed an order of cake and roses for my mother's birthday a week in advance to ensure they have enough time to make the order. On the day of delivery since my mother's phone was busy they contacted on the emergency number provided. Without even reconfirming with the sender the cake was delivered to a different address instead of the address provided. The delivery guy never bothered to check if the person bis available at the location...

I ordered cake, flowers, chocolate and rakhi from floraindia website, saw on tiktok. Just got chocolates and one rakhi delivered. No response to any whatsapp message, email or call. Ordered new cake and flowers with rakhi, got email to pay extra charges to get second order delivered. After paying extra charges still no delivery, delivered 2 days later when the occasion was over and guess what they delivered, worst quality flowers and rakhi,...

Disappointed with quality
I have been using this co since January of this year to send cake, flowers, and sweets to friends and family. Last week Friday I put an order for a cake to Kolkata for my family and they have sent orders to this location 2 times prior to this. At 1 pm Saturday, I checked the website marked as cake delivered. I called but customer care did not receive calls. I was able to get the customer care after multiple...

Through an online transaction I paid Rs 1550 to floraindia.com on 18th Nov 2020 for delivering a bouquet at friend's new office in Bhuj on 19th Nov 2020. The detailed address and mobile number of the receipients were also given. My friend has never received the bouquet till now 17th Dec 2020. I emailed to them and but they never replied.

Date of incident : 18th Nov 2020
Order no. : KJ1143535
I want to get the...

They charged money from be but not lifting calls and no response...

I ordered for a bouquet of flowers on mother's day. The flowers I have chosen were Roses and Rajnigandha. What was delivered to my mom were roses with some other white flower which was pathetic and unexpected. I would request everybody not to order from this website because even if they give you a choice to select flowers in the bouquet, they will use flowers as per their convenience (i.e. cheaper and flowers with no fragrance). On top of...

Today is my husband bday.I send a cake to him amounting 1400.BT wrong cake was deliver to him..and it was on a worst condition.not even able to eat..m so irritate and frustrate..ur company spoiled evrything for today..I want my money back. As soon as possible..unless I vl go to consumers court....

http://www.floraindia.com/index.cfm I had submitted a request for same day delivery for flowers and chocolates. The flowers were not delivered at all, and the amount was charged. There is no response from the company, they are not even answering calls. There is no way i can refund my money nor cancel the order....

my order for a bouquet on KY6890 was not dispatched. When asked the reason they had no answer. The money has not been returned by them yet. The customer care number is always out of reach even though tried hun
dred times a day. The mails are unanswered from the first day itself. when coincidently the call got connected. They just disconnected it wiithout answering. Now I dont know how and when do I get my 495 rs back.but Iwant quick...

Regarding Order NO. Order No. JT2827 Rude attitude for not delivering the order It is the worst online service I have ever come across in my lifetime. On my wedding anniversary I had placed order for a flower basket and confirmed the order after receiving the confirmation that the flower will be delivery to my wife on 25th payment was made online and they debited the money with the confirmation email and SMS. But they fail...

Regarding Order NO. Order No. JT2827 on floraindia.com

Rude attitude for not delivering the order

This is the worst online service I have ever used. People, who I assume are the customer care persons, were very rude. These people never take responsibility of their work. They are disgusting not even to respond to repeated queries.
NO SERVICE NO RESPONSE, THEY JUST SPOIL YOUR SPECIAL DAY
THEY JUST...

I live in australia and I have sent a beautiful arrangement of flowers to my sister in her In laws place after her wedding by FLORAINDIA. The flowers were delivered but not that I have ordered for. The irony was that they were delivered with the message as " happy birthday from some guys name" since my sister could not account for that boys name there was some tiff in her in laws place. The next day when I called expecting to hear...

I have placed an order (Order ID:JK7067) on 14-Feb-2013 at 10:13 AM. As per the notification on the website that the order may get delayed or would be deliver next day the order placed. But I have placed the order before that time limit. Paid the money 1000 by using payment getway used by the floraindia.com. Get the order confirmation. after placing the order tried to contact so many times to the number mentioned on the website, but every...

floraindia.com is a FRAUD online company who promise flowers, cake etc delivery, dont buy there. I ordered flowers and cake for the valentines day and they did not deliver. I tried calling they dont receive and dont respond to emails but sit tight with your money. Here i am after paying a premium price for roses Rs. 800 alone and not having it delivered. Such occasions its not about money but to have the surprise and flowers to reach ontime...

Excellent Site to lure customers... It's my Mom's birthday today i.e. 25th Dec and never sent bouquets online. Googled and 'unluckily' came across this fooling website called Flora India.

They have spent all money only on their website designing and unfortunately not on their service and reputation... The site mentions 3-4 hrs delivery so i ordered it last evening 24th Dec 7PM considering that post noon...

Hi,
I had ordered Carnations Delight FIF173 from FloraIndia.com. Order details are as under:
Order No: IK9651
Delivery Date: 14-Feb-12
Price: 500 INR
The Carnations ordered were " Hi,
I had ordered Carnations Delight FIF173 from FloraIndia.com. Order details are as under:
Order No: IK9651
Delivery Date: 14-Feb-12
Price: 500 INR
The Carnations ordered were " A...

Flora India does not understand that what they are dealing with is not just delivery of any commodity but it is feelings of people who are
far from their near ones. Timeliness, quality & accuracy of delivery are very important.

I had extremely bad experience with flora India. I did big mistake of trusting them delivering flowers and a soft toy on my wife’s Birthday. I ordered a day ahead. Next day I called them...

I recently made an online order with a delivery company in India to deliver flowers to my mother in Aluva town on her b'day on the 14th of july 2010. order no: GD2956. the order was placed as their website clearly mentions that Aluva and Alwaye(old name) are in their list of places where they deliver. on the date of delivery, in the afternoon they rang me up to inform that i need to pay them an extra Rs300 to deliver the flowers, as...

I ordered a 'Black Forest' cake to delivered on Valentine's Day. I placed the order
four days before Val Day. I came to know that they have delivered the wrong cake
- some cheap black cake - from the recipient in spite of the advance notice.

When I contacted customer service, they cited the substitution policy. I was never
informed that they will be substituting the cake. I got to know from...

I booked an order for 14th Feb for Kolkata.
But, the order was not delivered on 14th. and on 15th Feb noon time, i recvd mail that the order was delivered.
On 15th Feb 8.30 pm the delivery man came delivered the order to address, to the neighbor without confirming that the person is present or not.
Recipient left the city on same very day noon time. They claim that order is delivered. and we can not do anything....

Through an online transaction I paid Rs 490 to floraindia.com on 1st Dec 2009 morning for delivering a bouquet at my in-laws residence in Guwahati. The detailed address and mobile number of the receipients were also given. They never received the bouquet, however, I got a mail from floraindia on 2nd December that the bouquet has been delivered on 2nd Dec. On call up and enquiring their service was very poor, I followed up with 4 to 5 phone...

I Placed an order for flower delivery through website on 23rd June for scheduled delivery of 26th June at 10.00am in Jorhat Assam, order no FC 5433. the order was processed online and payment was cleared. the website clearly advertises the following:


All major credit cards accepted.
Verisign secure payment gateway.
Free Shipping all over India.
Fresh Flowers are Hand Delivered.
No extra...

Hi Sanjay
I am told that you own & manage www.floraindia.com.I placed an order on 8th for delivery to be done on 9th.My Order numebr being FK7227.It was for my Mom's Bday.I started calling your helpline since 11 AM.I was kept on hold, disconnected ..continuosly given false assuarance by many ..Nitin, Pooja, Neha & so on...Finally I got through to another at 7:55 PM who said that all he can do is cancel my order &...