Gaurav Luxury
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Gaurav Luxury Complaints & Reviews

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Lokriti Gupta
Aug 21, 2021
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Start Bus from Ranchi to Malda

Dear team, your bus service is too good. Please start buses from Ranchi to Malda. Really it's so inconvenience to travel from train....
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R
rudra21
from Jamshedpur, Jharkhand
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amount is not refund

Address:831005

I have booked one ticket on 24/07/2018 from tata to patna through gaurav luxury on line services. On that day bus was cancelled but still ticket amount (Rs.923) is not refund in my bank account. I have tried to reach the nos, mentioned in the gaurav luxury website but maximum nos are coming switch off & rest are not responding. This is very sad to inform that such type of services is providing by gaurav luxury. Ticket details is mentoned...
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D
D COMPANY
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus cancel ranchi to patna 24.7.18

Address:Ranchi, Jharkhand, 834001
Website:Www.gaurav luxury. com

On 24.7.18 i was having four ticket from ranchi to patna on gaurav luxury bus, pnr no w4115cba1, seat no 1a but recieved call from ranchi office on 24.07.2018 evening through mobile no [protected] that due to some technical problem bus is cancel and the money would be refunded within 3 days.

But we have checked online through gaurav luxury site but this pnr is live status show on site so please check at your end and suggest....
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P
Piyushkjha
from Bengaluru, Karnataka
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bus service between ranchi and patna

Address:Ranchi, Jharkhand, 834005
Website:www.gauravluxury.com

I booked two tickets online through gauravluxury.com. The booking was for my parents who are senior citizens. Today 9th april when they reached the mentioned boarding point at 10 pm, they were told by nearby shop owners that this bus does not ply any more. The office of this service provider was closed. All the mentioned numbers on website were unreachable. It was an absolute horror. I need to file a complain against these people....
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I umesh prasad (Staff_cbi) booked a ticket pnr b4113eedc from mango booking counter for journey on[protected] from tata to patna. The bus was cancelled for the day but could not get refund of booking amount of rs900.00. Every time when i approached to counter they replied having no money to refund. Please reply how to be refunded. It is cheating by not providing the service and not refunding the payment made for the service. Reply may be...
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R
rosy5559
from patna, Bihar
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no bus service. no msg and mail. no refunds

Address:Patna, Bihar, 800014

Ye log booked karte hai or cheat kar rhe hai. Plzz don't book.
I booked my ticket for 5 april 2018. Reached half an hour before. No bus no staff everything close, no msg, mail confirmation. No refund. No contact no in use. Jab pucha to kha humlog kuch n jante h. I returned back to my home.
Ticket details - d/c, yr tkt conf patna-jamshedpur tata-05 apr dep 09:05 pm gaurav pnr w4113e610 seatno4b, 4a, pls report 20m prior...
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B
Bicky1985
from Burla, Odisha
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not refunded money due to bus is cancelled

Address:Ranchi, Jharkhand, 834002
Website:www.gauravluxury.com

On 20.02.2017 i was having four ticket from ranchi to patna on gaurav luxury bus, pnr no w411372cf, seat no 5a, 5b, 6a, 6b. But recieved call from ranchi office on 20.02.2017 evening through mobile that due to some technical problem bus is cancel and the money would be refunded within 3 days.
In spite of continuously follow up vide email and phone, till 08.03.2017 my money yet not refunded to by bank account

Please you...
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S
sudeep321
from Lucknow, Uttar Pradesh
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non payment of refund

Address:Patna, Bihar, 800001
Website:gauravluxury.com/home.aspx

I Booked my Bus ticket with Gaurav Luxury travels from Patna to Ranchi For Rs700 on 31st December 2017. However, I cancelled my ticket and was to get a refund of Rs350. But till date I have not received the payment and also i am unable to contact any of the numbers on their website.Also none of the mails have been responded to when i mailed them on "[protected]@gauravluxury.com'' and "[protected]@gauravluxury.com" .Finally I got in touch with their...
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A
Abhiaruhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of money from gaurav luxury

Address:Patna, Bihar
Website:[email protected]

I have booked two ticket of gaurav luxury bus on 14 sep 2017 and my journey date was 15 sep 2017 from muzaffarpur to patna but on 15 sep 2017 i got call from gaurav luxury that due to some technical problem the bus was cancelled and your money will be refunded to your a/c. After 15 days, i called him for my refund but they are very casual and said that it will take time. Today on 18/10/2017 i didn't get refund of my money.
Seat no...
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H
honey lal
from Guwahati, Assam
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Non refund of money

Address:Patna, Bihar, 800013

On 12.06.2016 i was having four ticket from ranchi to patna on gaurav luxury bus, PNR No W4F69C4B, SEAT NO 6A, 6B, 7A, 7B . but recieved call from ranchi office on 12.06.2016 morning through mobile no [protected] that due to some technical problem bus is cancel and the money would be refunded within 3 days .
inspite of continously follow up vide email and phone, till 19.06.2016 my money yet not refunded to by bank account
br...
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P
Prasjha
from Kolkata, West Bengal
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No refund for bus cancellation.

Address:Patna, Bihar, 800001
Website:gauravluxury.com

Tickets were booked for 22nd april from patna to ranchi 7:30a. M bus. I received message from bus operators that bus is cancelled on 21st april from mobile no - [protected]. Refund was made for one of the tickets but not for the other one till date.
Ticket details -
Passenger name - r. K. Jha pnr - w4f5c9af seat no - 2a
Passenger name - prasidh jha pnr - w4f5c9af seat no - 2b
I was told that refund will be made...
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Deepak arya
from Jugsalai, Jharkhand
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Fare refunds

Address:854326
Website:gauravluxury.com

Maine 18/11/2015 ko Purnea se Patna ke liye Bus ticket online book kiya jiska PNR No-W4E9CEE4 hai Passenjer Name-Umesh Choudhary Aur Nand kishor hai iss ticket ko kisi karan vas 18/11/15 ko hi canccel karana para jisme mere fare ka 50% kat gaya rest ammount mere a/c me abhi tak nahi aaya hai care se bhi problum solf nahi ho raha hai plz help....
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