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Giftmate Complaints & Reviews

S
Supraja81
from Bengaluru, Karnataka
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money is debited but Mobile is not recharged

Address:Bangalore, Karnataka

Hi
I tried to recharge my mobile([protected]) on 17th Jan using giftmate. I received message that mobile recharged successfully and money is debited. I am supposed to receive one more message saying eRecharge.
But till now i didn't receive message and mobile is not recharged.

Please help me....
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M
Meha
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Using Giftmate Online

Address:West Bengal

Can someone plesae guide me how to use my guftmate voucher online. I have received 1000/- giftmate voucher which I am trying to use to top up my mobile.

But everytime I log into my giftmate account and try recharging the mobile number, it does take me to the Paymate system where i need to give in different deatils. But when I sumbit it says that I am not a registered Paymate user. Not sure why although I am going to the Paymate...
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S
syed shafiullah hussaini
from Hyderabad, Telangana
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giftmate is cheater, trustless, cheap peoples. dhokay baaz..etc

i have got a sms for giftmate about 50 rs cash back from movies ticker. i was very exited to see that offer.. i as my elder bother to gift me a giftmate voucher of rs 1000. after requesting my for for 2 to 3 hours he accept to gift me a giftvoucher of rs 1000. in 1 min i got 1000rs giftvoucher to my account.i thanks my bro. and i told my friend that i will booking they tickets for the movie blue.. on monday 19 oct. as after promising my friend...
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Giftmate payment gateway is not safe.

I tried to purchase giftmate voucher for Rs.1000/- on 15th May 2008, using my credit card.
During transaction there was an error on the website.

Now i got my credit card statement, amount is charged from Credit card.

But after a month, nothing is credited to my Giftmate account.

I have to file a dispute now. Just see so many hassle...
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A
ar.shah
from Mumbai, Maharashtra
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Happy customer

Hi,

I have been using GiftMate since December & found to be a very simple, nice & convenient method to pay - No hassle of credit card information, I even booked my Kingfisher flight via SMS.

Customer Service is also good & very co-operative in terms of resolution.

Great work GiftMate team......
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A
AMIT PRAKASH
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding redeeming of Voucher

Dear Sir,
I received a gift voucher of 500/- rs from giftmate. It was sent by mail and procedure was written for redeeming it.One PIN was also there. But when I tried to follow it for redeeming it for various online purchasing it was also giving same SMS " Incorrect format ". Then I sent mail to customer care, they again wrote same procedure. Again I tried got same error. When next time I tired to contact them then they never...
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