HappyEasyGo

HappyEasyGo Complaints & Reviews

HappyEasyGo — refund of airline e-ticket

 samjeevkrchauhan on Nov 10, 2019
Dear sir/madam,
I would like to bring your kind notice that, airline e-ticket order id:[protected] booked for indigo flight on dated 28 jun 2018 from happyeasygo from chennai to delhi, this ticket was cancelled and payed fare was not refunded till now.

Same case happen again on e ticket order id:[protected], also booked from happyeasygo for flight date 08 november 2018 from delhi to coimbatore and coimbatore to chennai, this ticket was also cancelled, but refund of payed fare not received till now.

I have been called on your customer support...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — order id - 375389327953920000 - hotel booking not confirmed - still no refund from happyeasygo

 Rajani K Binod on Nov 9, 2019
On 28th september, 2019, i had tried to book hotel rooms on happyeasygo. Booking was not done as room was not available, still money was deducted from my bank account. Order id was[protected].
Happyeasygo confirmed that refund is initiated but it's been 40 days and i haven't yet received my refund.

Happyeasygo doesn't respond to my email. And they are not providing me refund initiation date/transaction reference number on call. Looks like they never initiated a refund from their end. After putting it on happyeasygo facebook page as well, they are asking for more time...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — help: flight ticket cancellation refund (pnr #: hygeniq - ticket for del-blr)

 79abh33 on Nov 5, 2019
Hi,

I had an accident and doctor recommended for acl (Ligament tear) reconstructive surgery in the 2nd week of november and due to which i could not travel to my home town for dusherra pooja.

I reached-out to happyeasygo on sep 12 ([protected]@happyeasygo.com & [protected]@goair.in) and informed that because of the accident, i will not be able to travel and requested to cancel the ticket (Pnr #: hygnnq) and refund the amount. Never go a response from both of them. After trying to connect multiple times, even logged a case with airsewa (Grievance # qb697861) on sep 30 and again...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund not initiated

 Sambasivan Gopalakrishanan on Nov 2, 2019
Happy easy go never initiated my refund its been a month now.. Since i have made the booking.

It was a hotel booking in mysore, they informed me that booking did not go through only at the last moment few hours before my check-in. I had to go through a lot of inconvenience

I would not ever make any bookings in happy easy go website hereafter.

[protected] order id...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

HappyEasyGo — refund not received for a cancelled ticket

 Aks Heena on Oct 25, 2019
Hi,
This is to complain against the fraudulent act of Happyeasygo wherein they are not refunding the ticket cancellation amount since the last 22 days even after multiple follow ups on emails. The ticket was cancelled online on 3rd October after there was no reply. I wrote an email to their customer support team on 12th Oct 2019 post which there lousy staff have harassed me to no end by giving vague timelines for refund. I am attaching herewith the mail details wherein the date of refund mentioned by them is 14th Oct 2019(for a ticket cancelled on 3rd October) and till date there is no refund...
Complaint comments  Read comments [2]Complaint category Travel Agents

HappyEasyGo — air ticket refund not received

 biswajit1610 on Oct 23, 2019
. I have made a return flight of pune to kolkata and back through happyeasygo on 25th july and the onward flight was cancelled by airasia on 13th september as they closed the sector. Airasia is been claiming to refund the amount on 20th september to his supplier travel boutique online itself but happyeasygo is not refunding my amount its been 40 days now still no update from the customer care of happyeasygo.

Trip id :[protected]

Refund initiation date - 20 september 2019
Reference number[protected].
Refunded to - travel boutique online...
Complaint comments  Read comments [1]Complaint category Airlines

HappyEasyGo — against one month old refund

 Ekta 1234 on Oct 22, 2019
Dated 19th sept 2019, i have booked for 2 days hotel at around 8 pm, for that particular day no other app was able to provide the stay due to unavailability of rooms and even i confirmed with hotel reception also, but for the sake of comfort to stay comfortably as i was new to the city i booked from happyeasygo. I was flying from different city late night, i paid the full amount for that day too as i was landing around 11pm and i reached at hotel around 12.30am and still my booking was not confirmed, i paid around 8, 000/- for 2 days, it was horrible experience at midnight standing outside a hotel...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — hotel booking cancelled but not refunded till date

 Rahulhdy on Oct 19, 2019
I have booked a hotel in pondicherry to go wih my wife and an infant. My wife checked the booking it was showing pending but i got a confirmation mail. So called them 10 to 12 times. Everytime 10 minutes plus hold. Then they said finally when j was about to rrach the hotel that my booking has been cancelled. I need to write email to the team. This costed me to book another hotel at the last minute which will be an expensive thing to do. Its been so many days now but still the booking shows pending and no sign of refund. These people take customers as joke. No one should use this platform. Money...
Complaint comments  Read comments Complaint category Travel & Vacations

HappyEasyGo — not refunding

 Sachinmk1979 on Oct 18, 2019
I had requested for a refund as the happyeasygo company didn’t give me a proper option to book a room. They cancelled my booking on october 3, 2019 and they said they will refund in 10-15 days. I have called and spoken to shefali jaswal, and multiple customer reps and each they kept lieing that i will get refund, which is not the case. I have booked 2 rooms and total amount is approx 37.5k. Pls help to get the refund at the earliest...
Complaint comments  Read comments Complaint category Other

HappyEasyGo — fraud company

 Sonjuhi Baid on Oct 18, 2019
I booked one ticket from happyeasygo.
And i got pulomary tuberculosis.
The airline cathay pacific told me they can issue me a medical waiver but i have to go through happyeasygo.
Happyeasygo refused to take my request for the medical waiver.
Not only that, they are giving me 0 refund on a 41, 000rs ticket when the airline cancellation charges are only 6, 000.
Absolutely thug company.
Please take them down.
They are looting and fleecing people....
Complaint comments  Read comments Complaint category Travel Agents

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