HappyEasyGo Complaints & Reviews

HappyEasyGo — full refund

 Harjinder82 on Jun 17, 2019
I booked the Air India tickets from Pune to Chandigarh of 2 senior citizens but the flight got cancelled.

Happyeasygo never refunded my money. Initially, they kept saying they need PNR Stamp copy from the airline to process the full refund which I managed to get from Air India and gave them on 11 FEB 19.

Then, they said I have to wait for 90 days now as the airline takes this much time to process the request.

Today, when I asked for them for the update, they replied to mail that I have not given them the PNR stamp copy.

They never shared...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — not refunding my money.. cheaters

 Mohammad Tauseef Ummer Shaikh on Jun 13, 2019
Hi I want to complaint about Happy easy go company..I have made a refund request on 28 April 2019..till now no response.i made more the 20 calls... customer care pathetic service.. disconnected my call..is this the way you gave customer service..eknath was the customer service executive..my email I'd is [email protected]
Very bad experience with happy easy go cheater's company..at the time of refund they are disconnecting my call .....
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund not got from 1 month

 saurabh1789 on Jun 8, 2019
Trip id:[protected]

I had booked a ticket on 10th May 2019 for travel from 12 th May 2019 from Pune to Lucknow and next day it was cancelled from Happyeasygo.com.
I got a call from Happyeasygo.com that I will get refund within a week even lesser than that.

I have been making calls to customer care for my refund since then and everytime I get some different reason and asked to wait for 72 working hours.

Its been 1 month I have not got my refund of 17239 Rs.

The customer care really doesn't care about the refund, they are...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — refund from the website when the airline has already refunded

 Deepa Jayaraman on Jun 3, 2019
My order id is[protected].

I have a confirmation from indigo that they have already processed and paid the refund for the cancelled flight from delhi to srinagar (Half journey).

They have processed the refund of inr 4759 on feb 14th against my pnr vm2vjh.

I have been following up for payments back from happyeasygo and it is more than 4 months and every time they respond on their customer service email that it will get refunded in 48-72 hours and nothing has happened as yet.

Very upset with their service quality levels. They...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — knowingly disturbing my journey

 Dr-Jitendra Talreja on Jun 2, 2019
I booked eight tickets through happyeasygo from indore to kochi via bangalore. Our flight from indore
To bangalore was booked by this tour agency through airasia airline that was ok, but our banglore to kochi journey was booked by spicejet airline inspite knowing that now a days there is so much issues and cancellation problems with this airline. Now as we expected spicejet cancelled my ticket and no information is given agency as well as airline after that i completed this journey by train. Which was so disturbing for me and my family. Now when i requested for refund then only 16394 rs was...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — non refund of jet flight tickets

 Namrata Ravasia on May 28, 2019
I had booked jet airways from bhopal to mumbai.
My e ticket number is[protected]
My flight number is 9w 898
Cost of ticket was rs. 2499.

The ticket was booked on 26.03.2019.
Schedule flight was to fly on 22.04.2019 at 7:40 from bhopal
Ticket got cancelled due to flight cancellation and i received mail from jet on april 01, 2019.

I had applied for refund on jet link of refund and refund has gone to happyeasygo due to it being intermediary.

I have applied for refund since then.

However, happyeasygo has...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund not received - cheating company

 C L V Prasad on May 27, 2019

I didn't receive the refund (Trip id-#[protected] and it's been 1 month. This company is neither responding not repaying the amount. I made a mistake by booking a flight ticket by happyeasygo. I am requesting to take some action on this kind of cheating company. These people are looting the money by not paying the refund and putting blame on concern airlines.

Thank you...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — proof of fraud by happyeasygo

 Awindbiker on May 19, 2019
I am avinash, i have booked a ticket on 7th may 2019 from delhi to patna (22may) and patna to delhi (27may) using happyeasygo app. During booking i checked that paytm is providing additional rs100 cashback with ticket cheaper than happyeasygo.

"according to happyeasygo policy if any other service provide provides ticket cheaper than the happyeasygo then happyeasygo will give 200% of cashback of the amount difference."

So, i decided to put a mail and the revert is just shocking that they are saying you are not eligible for this because your screenshot is not taken within...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — after booking first they say payment rec twice then they say payment return book again

 Sartaj735 on May 17, 2019
I booked ticket from happyeasygo and payed through paypal. As i did not rec any confirmation i called the customer care, she said they received my payment twice and she said they will return my one payment will be credit in my ac 7- to 10 days. And i will get confirmation in a while. As ther was no confirmation i called them again she said they refunded my amount i have to book again... I asked her why they refunded my amount. She said they did not rec any amount. I told her if you did not rec any amount how you did refund... She was making no sense.. They don’t know what they doing... I still...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — flight cancelled by airlines and amount not refunded by happyeasygo

 das.atul2012 on May 17, 2019
It's already more than a month, i booked my ticket from indore to delhi - idr - del - 21 apr 2019 - guqunv - my flight was cancelled by jetairways due to certain operational issues, even after my repeated follow up happyeasygo is not refunding my flight ticket amount, whereas jetairways has clearly sent me an mail stating that they have issued the refund from their end. Everytime i call their customer care they are saying we cannot tell you when refund will be done. Pathetic customer care and service. Kindly help me get my money back...
Complaint comments  Read comments Complaint category Airlines

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