HappyEasyGo Complaints & Reviews

HappyEasyGo — refund not received - cheating company

 C L V Prasad on May 27, 2019

I didn't receive the refund (Trip id-#[protected] and it's been 1 month. This company is neither responding not repaying the amount. I made a mistake by booking a flight ticket by happyeasygo. I am requesting to take some action on this kind of cheating company. These people are looting the money by not paying the refund and putting blame on concern airlines.

Thank you...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — proof of fraud by happyeasygo

 Awindbiker on May 19, 2019
I am avinash, i have booked a ticket on 7th may 2019 from delhi to patna (22may) and patna to delhi (27may) using happyeasygo app. During booking i checked that paytm is providing additional rs100 cashback with ticket cheaper than happyeasygo.

"according to happyeasygo policy if any other service provide provides ticket cheaper than the happyeasygo then happyeasygo will give 200% of cashback of the amount difference."

So, i decided to put a mail and the revert is just shocking that they are saying you are not eligible for this because your screenshot is not taken within...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — after booking first they say payment rec twice then they say payment return book again

 Sartaj735 on May 17, 2019
I booked ticket from happyeasygo and payed through paypal. As i did not rec any confirmation i called the customer care, she said they received my payment twice and she said they will return my one payment will be credit in my ac 7- to 10 days. And i will get confirmation in a while. As ther was no confirmation i called them again she said they refunded my amount i have to book again... I asked her why they refunded my amount. She said they did not rec any amount. I told her if you did not rec any amount how you did refund... She was making no sense.. They don’t know what they doing... I still...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — flight cancelled by airlines and amount not refunded by happyeasygo

 das.atul2012 on May 17, 2019
It's already more than a month, i booked my ticket from indore to delhi - idr - del - 21 apr 2019 - guqunv - my flight was cancelled by jetairways due to certain operational issues, even after my repeated follow up happyeasygo is not refunding my flight ticket amount, whereas jetairways has clearly sent me an mail stating that they have issued the refund from their end. Everytime i call their customer care they are saying we cannot tell you when refund will be done. Pathetic customer care and service. Kindly help me get my money back...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund not processed

 Pronit Roychowdhury on May 17, 2019
I have booked tickets using happy easy go and then cancelled the tickets directly from indigo's official website, later when indigo processed the refund from their side, i cancelled the ticket on happy easy go but after multiple follow ups they are unable to give me any update regarding when i'll get my money back. I have made multiple follow ups in twitter and tried calling their customer care but i am not getting any proper resolution...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — cancellation of ticket

 Pratik Meghnathi on May 15, 2019
Hello sir / ma’am

I pratikgiri meghnathi, have booked a ticket for delhi on 15/05/2019 for the date 9 june 2019 (Bom-del :17.15-19.25) with spicejet pnr-vg8y3h for sg 6704 and (Del-bom: 19.30-21.45) with indigo pnr-ww8eme-6e197
Both the bookings are being showed as “cancelled” which is not done by me. I tried reaching through your 24*7 customer care number but couldn’t get through, number mentioned on facebook page isn’t available, number on instagram isn’t available too. Please look into this and get back to me as soon as possible.
Please find attached...
Complaint comments  Read comments Complaint category Travel & Vacations

HappyEasyGo — refund not received - ticket cancelled by jet airlines

 tara roy on May 13, 2019
My flight (9w2971), sector - bom to ixb, dt.15.04.2019 (Pnr no. Qwlbwn for 3 passengers) was cancelled by jet airways. The intimatation of the cancellation was sent through sms by jet airways on 20.03.2019. Then i cancelled my ticket through happyeasygo app under my trip section. I had to cancel the ticket giving the option "ticket cancelled by airlines", so i tried again & again to submit the same, but the said option was inactive. When i checked in account section, i found the option - refund to be paid was "0". I sent email to customer service alongwith the screenshot of the sms received from...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund not credited

 aarjae on Apr 30, 2019
I booked a jetairways flight from kolkata on dehradun via Guwahati for 11th Feb, 2019 with ticket number :[protected] and PNR : WKGARL (Attaching the ticket).
This flight was cancelled by airlines and they assure me that complete refund has been intiated by their end. It has been more than 2 months that I am trying to get my refund amount from happyeasygo but they send me mails that refund confirmation will be send in 72 hours but nothing happens after that. I feel cheated and harrased.Kindly help me in getting my refund amount.

Rishabh Jain
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — complaint about refund

 Nishitsanghvi on Apr 21, 2019
I had purchased my ticket for mumbai to hongkong of jet airways through happy easy go. My travelling date was 2nd may and return on 9th may. We are total of 6 adults and 1 infants travelling. Now because of the jet airways issue i had cancelled my ticket on happyeasygo on 9th april 2019. They have given me in writing stating that they would give me full refund once the jet airways approve it. Now jet airways have approved my full refund as they have cancelled their flights. But now happyeasygo is saying that they will refund my amount only when jetairways will give them the refund....
Complaint comments  Read comments [2]Complaint category Airlines

HappyEasyGo — refund issue with happy easy go flight

 Isha.Khanna on Apr 20, 2019
Hi team,

I had booked my flight from chandigarh to bengaluru dated 23rd feb’2019. But due to some technical issues, my flight was cancelled. So as suggested by happy easygo, i hd raised a refund request with happy easy go.

When i called up happy easy go, they had suggested me to check with airlines for refund status. As per air asia lines, they had refunded the amount to happy easy go and provided a refund case id 10212442 to us and to happy easy go.

Its been more than two months that i am following up with happy easy go, but there has been no response.
Complaint comments  Read comments [1]Complaint category Airlines

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