HappyEasyGo Complaints & Reviews

HappyEasyGo — full refund is not initiated for tickets cancelled by jet airways

 Dipima on Mar 26, 2019
My flights were cancelled by jet airways for which they told me i should get full refund from happyeasygo. But the standard provrdure of cancellation of tickets at happyeasygo app giving reason airline has cancelled my tickets they are not refunding me fully. Instead of 5071 and 4468 inr (Including coupon amount) they are refunding me 674 and 0 inr respectively. Please look at the attachments.
Below are the details

1. Flight no 9w-136
Date: 05 april 2019
Bombay to gauhati
20:15 - 23:30
Pnr: iupkzr
Ticket no:[protected]
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — not issuing ticket

 khungur95 on Mar 23, 2019
I have a made a booking on HappyEasygo on 22.03.2019 Trip Id[protected]has been issued but i have not received the ticket and PNR. The money got deducted from my account and the trip status in the app shows upcoming. I have still not recieved the ticket on my registered email.

it is been more than 13 hours since i have booked the ticket. when i try to call the customer care, they are not responding. This is very urgent .

Kindly take necessary steps....
Complaint comments  Read comments [1]Complaint category Airlines

HappyEasyGo — wrong departure printed on ticket by happyeasygo

 AyanMan on Mar 23, 2019
I booked one flight ticket from happyeasygo for bom to ccu pnr pd34tf on 23rd march. I attached same tickets.in the ticket origin of the flight departure mentioned as mumbai international airport so we go there at 08:30 am on the same day and waiting for an entry in the queue. At the entry security person check my ticket and told me that your flight will get departure from domestic airport. At this time i released that i am going miss my flight. Then i took one running taxi at international airport and reached 08:50, taxiwala took 500 for 7 min journey.

My question is that is this...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — cancel ticket and not refund

 montu7325 on Mar 22, 2019

I book ticket 18-march through happyeasygo applicatio

Once i book ticket i show your ticket sucessfully booking and i take screen shot

Next day i received one mail it's mentioned your ticket cancel due to price high

But once i book ticket if price hike real time so why happyeasygo accept my payment it's screen show real price. And why it's showing msg your ticket book.

And it's say your full refund money intiation but still i m not received any money

I go near police station filled fir...
Complaint comments  Read comments [1]Complaint category Airlines

HappyEasyGo — no confirmation of ticket after deduction of money

 Rochlani Sagar on Mar 22, 2019
I have booked the flight from mumbai to dubai on 21/03/19 at 13:00pm
Trip id:[protected]

My money has been deducted but still doesn't get the confirmation about the booking and ticket price is going on increasing continuously.

Please do the needfull solve it as possible

Sagar rochlani

Case reference id[protected]...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — flight booking ticket to received

 Avishek Burman on Mar 21, 2019
Hi, I have booked four international tickets from www.happyeasygo.com on 20.03.2019. But till now I did not received ticket PNR or Confirmation from the airlines except two trip ID generated from happyeasygo website. But this is no use. Tried to reach the company many times, their all help line numbers are disconnected, they do not reply of email. They not even bother to reply through any kind of mode. Price of four tickets of Rs 55000 has been deducted from My account yesterday . Trip ids are given below :[protected] and[protected]. Please help me out, Shall I lodge a police FIR...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — no pnr issued after 32 hours of booking

 Kaustabh Nandi on Mar 21, 2019
I have booked 5 Mumbai-Kolkata flight tickets from Happyeasygo mobile app. The money has been debited from my credit card immediately and a trip id got generated in the app (my trip Id is[protected], however, I did not receive my tickets. After waiting for almost 10 hours, I have sent an email to the support email id and posted on their Facebook page. However, even after almost 30 hours, neither I have received my tickets nor I have gotten any response, I am wondering if I should contact my bank to notify a fraudulent transaction.

Complaint comments  Read comments Complaint category Online Shopping

HappyEasyGo — refund amount pending since 20 days

 Sushanth09 on Mar 20, 2019
Hi, booked a flight from happyeasygo and cancelled the tickets with airlines with full refund. Airlines confirmed that amount is credited to happyeasygo by 1st march 2019. However, happyeasygo didn't provide refund till date. Now they have removed call center phone number from use and they don't respond to mails sent to [protected]@happyeasygo.com. Please assist on this.
Trip id:[protected]...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund against cancellation of flight tickets not received yet

 srgurucet on Mar 20, 2019
I had booked a flight ticket in jet airways on 27th jan'19 for travel on 28th jan'19 from delhi to chandigarh. But, when i reached airport i got to know that the flight got cancelled due to some unknown reasons. So, i approached the airline authorities and requested them to cancel my tickets and allow me to get full refund. They did the same and gave me a cancellation receipt for recovering the same form happyeasygo. I shared the same with happyeasygo and conveyed the customer care officer. I did the cancellation on happyeasygo website too.

I am following up through mail and contacting...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — ticket not booked, money deducted from account

 hardik oza on Mar 18, 2019
I have booked today ticket for ahmedabad to bangalore for 21.03.2019. Following is the details.
Ahmedabad bangalore thu, 21 mar 2019
Amd 20:00
Thu, 21 mar 2019
Sardar vallabhbhai patel int'l airport
Blr 22:05
Thu, 21 mar 2019
Kempegowda int'l airport t1
Baggage information
Note: indigo (6e 2000 to 6e 2999) & spicejet (Sg 8000 to sg 8999) expand to delhi airport terminal-2 (T2) from march 25, 2018. Know more
Ticket details
Complaint comments  Read comments Complaint category Airlines

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