HappyEasyGo Complaints & Reviews

HappyEasyGo — payment not received

 Mav123 on Mar 16, 2019
I have booked a flight through happyeasygo. I have received an sms from jet airways that the flight is cancelled. The details are as follows:

Booking reference (Pnr): yhunzw

E-ticket for order[protected]

Passenger name:mr vishal sinha

Date: 18 mar 2019

Dep time 05:00 hrs

From :mumbai (Bom)

To :udaipur (Udr)

Flight no. :9w 327

When i am cancelling the ticket on happyeasygo site it says refund amount is zero!! How is this? On one hand the flight is cancelled...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — e-ticket not issued by happyeasygo

 Meera Suresh on Mar 14, 2019
I have a made a booking on HappyEasygo on 14.03.2019 Trip Id has been issued. i have not received the PNR. The money got deducted from my account and the trip status in the app shows upcoming. I have not recieved the ticket on my registered email.

it is been 10 hours since i have booked the ticket. when i try to call the customer care, they are not responding. This is very urgent as i have to travel within three days.

Kindly take necessary steps....
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — no refund received

 Shital Chheda on Mar 13, 2019
I booked 2 tickets on happyeasygo. I realised that i had made a mistake with one of the names on the ticket. I called the airline and they issued full refund. But since i booked it with happyeasy go, i need to get the refund from them. I havent received any refund. Plus there is no number i can call and get a person to answer my queries. Very bas service. I lost my money. I wouldnt recommend this to anyone....
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — flight booking fraud

 rituraj25 on Mar 9, 2019
I bookd ticket from patna to ahmedabad on 3rd feb, 2019. My ticket was not cofirmed but my money got deducted. I paid 5178 for the same, i got a call frm happyeasygo nd they assured me that no need of issuing another ticket, my ticket will get confirm but till 2nd feb, nothing happened. Then at nyt they gave me two option either to pay extra charges or to cancel the ticket. Then i paid 3000 more fr making that ticket confirmed. After confirmation i got my ticket with price written 5628 but i had paid (5178+3000)
I am attaching both tickets here.
I have nt seen such a fraud site...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — flight booking portal

 archanatiwari7 on Mar 7, 2019
I recently booked flight tickets with happy easy go, but i did not get any ticket or confirmation message, when i called them they asked me to wait for 45 mins, after waiting for 45 mins i called them again, they asked me to wait for 30 mins again after 30 mins i called them back and their response was my ticket is stuck in automation (God knows what automation they are referring to) and we wont be able to give your money back and you have to wait much longer for the ticket. I actually begged for my money but they kept on saying that returning money wont be possible and you have to wait.
Complaint comments  Read comments Complaint category Travel & Vacations

HappyEasyGo — flight ticket amount refund

 Sanjay Seetharam Naidu on Mar 6, 2019
I had booked an flight ticket through HappyEasyGo.

Had cancelled the ticket from Airline due to their sudden change in flight timings.
Airlines have immediately initiated full refund.

This is regarding ticket cancellation from goAir with Full refund.
Order ID:[protected]
GoAir Flight

The airlines(goAir) has given me the documents of the full refund which I had already forwarded to HappyEasyGo.

Its been more than 20 days and HappyEasyGo are still asking me to wait for an update. I wonder even...
Complaint comments  Read comments Complaint category Other

HappyEasyGo — money deducted but flight confirmation not received

 akshitjain6898 on Mar 4, 2019
I booked my jai - bom round trip journey on march 4, 2019 through happy easy go website, the money got deducted however i did not receive the confirmation mail. Under my bookings section on the website, the booking id/ trip id is there however the pnr number isn't there and flight status shows as upcoming and not confirmed. I have sent mails and tried contacting the customer care also however no action has been taken from their end. My entire amount of rs. 10, 800 is blocked....
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — paid but didn't receive a ticket

 OLIVIA KAKATI on Mar 4, 2019
I booked an airline ticket last night from guwahati to bangalore. My order id is[protected]. I also did the payment and the amount got deducted from my account as well. However, i didn’t receive any confirmation message from them nor did i get a mail about my ticket. I am calling their customer care but it doesn’t connect. Also on their website it’s showing the booking is done and paid but the get eticket option is not showing. I am a student and this ticket was for going to give my exam. Please help....
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — flight tickets - horrible refund processing

 bhaveshk on Mar 3, 2019
Horrible experience for getting refund for flight cancelled by airline. I've recently started using happyeasygo, some of the deals they offered were much better that others. Everything is fine till there are no changes in the itinerary, but everything goes haywire once there is a change. I booked a flight from pune - bangalore for 25-mar-19, but the flight has been cancelled by the airline. Although their website (& even e-ticket) asks to go for refund though them instead of airline, but when i called their call center the executive asked me to contact the airline. When i called airline, they asked...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — I'm complaining about my refund which has been credited in my account yet

 Amruth Ragi on Feb 28, 2019
I booked 2 tickets on 24th jan 2019. While booking my money got detected but tickets didnot get booked. So they said they will give full refund but till date they didn't initiate any step yet towards refund. Additional to that they have cut off their call centers so that customers can not contact them and now they are not even replying back to my mails. Caseid[protected]:|full refund update | trip id:–[protected] |
Amount rs5595...
Complaint comments  Read comments Complaint category Airlines

Recently Discussed

16 days ago
I didn't get my deducted air ticket refund till time
cancellation and customer service
refund is not given after 2 weeks
flight tickets
complaint about refund