HCL Me Laptop Complaints & Reviews

All of a sudden my laptop screen becomes blank when I tried to turn it on. Sounds of turning on are coming but screen was black then I noticed that there is a display with minimum brightness that you cant even spot with naked eye. I tried increasing the brightness but it won't work. It's not a brightness problem, it's some led problem. Please help me with the issue

DEAR SIR,
I BOUGHT ONE HCL ME LAPTOP ON 2 ND AUGUST 2011 FROM COPPUTER GALLERY , SERIAL NO OF LAPTOP IS C101AE441202 .OFCENTRAL AVENUE,KOLKATA DURING THAT TIME THEY COMITTED TO GIVE SOME GIFT ALONG THAT INCLUDING ONE 3YEAR FREE MCAFEE ANTIVIRUS WHICH COST ALMOST RS 4500/ .
BUT IMMIDIATE AFTER BOUGHT IT THEY TOLD ME TO GET THE MCAFEE ANTIVIRUS GIFT I HAVE TO TAKE IT FROM HCL HEAD OFFICE NOIDA., FOR THAT I HAVE TO REGISTER MY LAPTOP IN HCL HEAD OFFICE. I DID IT IMMIDIATELY AND THEY CONFIRMED ME BY EMAIL BUT AFTER THAT THEY TOLD ME TO SEND THE CARTOON PART OF THAT LAPTOP CARRY BOX, GURANTEE CARD ZEROX, VOUCHAR ZEROX AND REGISTRATION CERTIFICATE .
ALL I SENDED THROUGH THE FIRST FLIGHT COURIAR BUT TILL NOW NOT A SINGLE CORROSPONDENCE HAPPEN WITH ME FROM THERE SIDE.
I WROTE SEVERAL EMAIL AND CALL THEM BUT THEY TOLD ME THE SAME THING THAT THE COMPANY POLICY HAS CHANGED AND THEY WILL NOT GIVE ME THE GIFT.
THATS HOW HCL CHEATED WITH THE CUSTOMERS.
PLEASE HELP ME TO RECOVER THE COMMITED GIFT.
MR SUDIPTO MAJUMDAR.75/5F.S.N.ROY ROAD.
SAHAPUR.
KOLKATA.
[protected]

I have purchased a HCL ME Laptop core i3 in MAY2011 with offer of 2 year extra subscription of McAfee Anti Virus,in this regarding I have followed up with HCL customer care centre from more than 20days,they have asked for mail for the same I have forwarded it before 20days but there is no reply from there SPECIAL PROMOTION of HCL.My laptop Serial No. 3111AE775338.
My Contact No.[protected] ,[protected]

SIR,

I have purchased HCL me laptop on 15/9/2012 machine serial no. 9111AE991290 i have got all the gifts except McAffe anti virus.


please do something regarding these.

yours faithfully,
Niranjan Jaiswal

SIR,
I have a HCL ME laptop ( serial no.A111AE039158) from HCL INFOSYSTEM LTD. from LUCKNOW and according to the terms and conditions i have purchased this laptop on 24 dec 2011 and in this period there was a offer for costumers who have purchased laptop, on registering online they will get the reebok kit. But till now my gifts are not dispatched to me while i have registered online for that, so kindly tell me about my gifts and send them as soon as possible.
NITIN PATEL
Ph no: [protected],[protected]
Address: 591n/851 brij vihahr, telibagh,luckow,U.P.
Pin code: 226002
serial no :A111AE039158
product no:AE1V2941-X

Dear Sir,

I had purchased a HCL Laptop bearing serial No B101AE430126 on[protected]. From the date of purchase till today it has gone for servicing for 3 times and waiting for the next service from 6-7-2011 lying unused.

End of June 2011 all of a sudden the screen became blank and started blinking with different different colors. I had lodged a complaint on 6-7-2011. Non of the company executive attended the fault. Today on[protected] when I called to their Customer care I got message the complaint status is showing that, the company is waiting for spare parts. When no one has attended my call then how they came to know about the problem? and for which spares they are waiting for? It is nothing but cheating the general public. The laptop unit purchased by me is a defective one. Within 6 months 3 times service and from around 30-6 the laptop is lying unused.

Whether my Money does not have any value? Why should I will suffer for a defective product of HCL? Like this one year will get over and the company will proudly announce that warranty period is over.

I don't want this defective product. I don't rely on HCL product nor their WORST SERVICE. Want my Money back including loss of revenue due to non use of Laptop at the most peak time. I being a Chartered Accountant the month of July is one of the most peak month.

I CONCLUDE WITH DEMAND FOR MY MONEY BACK INCLUDING INTEREST AND LOSS OF REVENUE.

Regards

Malaya Kumar Panda
Chartered Accountant
[protected]
[protected]@yahoo.co.in

respected sir,

I,vikash kumar, want to say that my HCL ME laptop often hang or stop to work any
function , but when my laptop being connected with charger than it donot hang. this
type of problem i facing for so many days .please contact me soon.

sir, i am dealing with this type of problem from so many days because
there is no any service centre in Gwalior.


my contact no.:-[protected]. Yours,
VIKASH KUMAR.

Complaint has been registered on "hcltouch.[protected]@hcl.com". response awaited.
Quote:
I would like to inform you that My "ME" series laptop HCL ME ICON 54 having S.NO.6104AE472476 do not have CAPSLOCK on off indicator. This is a area of concern as I am facing lot of problems while doing important functions like online banking, online trading,etc.

also note that same was informed to HCL customer care after sales service on 28.02.11 at 8.39 PM. the response was surprising saying few models are not having this facility and is not a area of concern.

I require immediate solution for the same Other wise same will be taken up at appropriate levels.

In my opinion you should call back above mentioned model and replace the same with capslock indication function added model of similar configuration.
Unquote:

Me Nirbhay Singh want to inform that i bought my laptop on 28th december, i was told that my gifts will be delievered in atmost 1 month. I recieved my phone and Reebok Tack Suit after 2 months. Bt It has been 3 and half month and i havn't recieved my windows seven operating system CD. Kindly, look into the matter.

its urgent.

plz let me knw reason for above.

dear sir
i purchase hcl me laptop in oct. 2009 and face many problem from manufactoring defects .It is defected 3 times and and i face many probem in service center delay in reparing prasent time my latop in service center

yas solutions (mathura) from 11/01 /2010

when i ask about laptop they says we will not get parts from company tell me who is respnsable for it .

if ignore this problem then i go in consumer fouram
laptop serial no is-9094aAX104631