Hindustan Chemical Industries
Customer satisfaction rating: 20%
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[Resolved]

Order placed for an INFRARED THERMOMETER on 20 May 2020 paying Rs 1800 through their website. Order No: #5690. When they failed to honour the order requested a refund. Refund Order No: # 5768 dated 28 May 2020. Until today refund has not been received.
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Refund
Refund
Oct 13, 2021
Complaint marked as Resolved 
The messages received from the company on 31 May 2020 1. Your refund request is being processed Hi Zubair K! Your request #5786 for order #5690 is being processing. 2.New message from Shop Manager Hi Zubair K! You have received a new message. Shop Manager2020-05-31 07:06:05 Your Refund Request are process please allow sometime to process the request we will notify you once we get the process refund Thanks But Unfortunately No refund is received.
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    I had placed an order with the above company vide order number #3468 for Lifebuoy Hand Sanitizer 190 ml 2 Bottle (FREE 2 N95 MASK ) × 1 and paid through credit card on April 8, 2020. Subsequently, on not receiving my order for a month, I asked for a refund vice #6300 on May 8, 2020. Two more mails and 2 reminders later I got an update on the order status as approved and now my order staus show refunded. But I am yet to receive any refund in my card account.
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      On Wed, May 20, 2020 at 11:56 PM BE SAFE KIT wrote:
      Thank you for your order
      Hi Moolchand,

      Just to let you know — we've received your order #5710, and it is now being processed:

      [Order #5710] (May 20, 2020)
      Product Quantity Price
      Infrared Thermometer with IR Sensor cloud support 1 ₹1, 800.00
      Subtotal: ₹1, 800.00
      Payment method: Pay securely via Card/Net Banking/Wallet
      Total: ₹1, 800.00
      Billing address
      Moolchand Soni
      G 6 Ronak Apartment, 33, 2nd Main Road, CKC Garden, Mission Road Cross BANGALORE
      560027
      +[protected]
      [protected]@gmail.com
      Thanks for using besafekit.site!

      BE SAFE SITES — Thanks For Shopping With us
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        Order # 2214. (April 4, 2020)

        Hand sanitizer inr 550 ordered. Sanitizer not delivered for 1 month. Even after cancellation no refund yet. 20 days passed.

        Repeated reminders sent. 9 no till today. Not even bother to reply.

        [protected]@besafekit.com
        Dear Team,

        Request everyones support for immediate resolution with refund on priority please

        Thanks

        Regards

        Anjan Bose
        +91 [protected]
        [protected]
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          The company from vadodra has been advertising online for purchase of national reputed brands of hand sanitisers and covid19 related safety products. As these products were in short supply i had ordered for 2 hand sanitizers of hul brand on april 8, 2020, subsequently, i found that they have despatched the same on april 13, 2020, i waited for the product to be delivered but till may 8, 2020, when i did not receive the same i asked for a refund. And now it says under-processing. Would want you to check if this organisation really is doing this business or just collecting money from people as order money and refunds delayed or never given if no follow up happens.
          Non supply of sanitizers and refund delays
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