Home Centre Lifestyle Complaints & Reviews
| Address: | Grand mall, Edapally, Ernakulam, Kerala, 682024 |
| Website: | www.homecentre.in |
14/08/2019, ernakulam, kerala, india.
We had bought an ashby's electric recliner chair and melange 3 door bookcase from home center only 8 months back. We had to shift home now, so the products needed to be disassembled. Upon calling the toll free, they said unless there is any complaint, they cant issue customer service. 'diassembly' was not considered a service request and it cant be done!!! Sorry. Bye". Upon calling the...
We had bought an ashby's electric recliner chair and melange 3 door bookcase from home center only 8 months back. We had to shift home now, so the products needed to be disassembled. Upon calling the toll free, they said unless there is any complaint, they cant issue customer service. 'diassembly' was not considered a service request and it cant be done!!! Sorry. Bye". Upon calling the...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Defective Chest of Drawers Delivered
| Address: | Gautam Buddha Nagar, Uttar Pradesh |
I had bought a chest of drawers from GIP Noida. The piece in question was on display and had 5 handles missing, so I asked the sales person to check, whether the piece had handles in the first place. After repeatedly enquiring at the store I was told that it did have handles and would be sent at the time of delivery. When I asked for a new piece to be delivered from the warehouse, I was told it was the last one available and no new pieces...
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