I also have been ripped off by this company and have chatted numerous times with different associates who told me that my refund of 109.oo would be mailed to me in 4 weeks. Well I'm still waiting and it's been way over 4 weeks!!! I will keep trying because that is MY money that took from me without my concent. Who the hell do they think they are that they can get away with taking people's money and no one does anything about it. I will nag them until their so sick of me that they will give me my money back. I work hard for my mony and and 100.00+ doesn't come easy to me.