Indiadell Support Complaints & Reviews

Web applications operate in a clear and known environment, software products can be designed to run in a variety of environments – desktop, local client-server configurations, intranets, etc. This can give rise to more complex support needs and a wider variety of technical problems that must be handled. Often remote access to the client’s computer is necessary to solve issues. Posted id-novb925...

Web applications are becoming ever more widely seen in the market, as the rapid growth of the software as a service approach. The fact that such applications are available to the entire world 24x7 means that the demands on support can become onerous soon after the launch of a service. Providing round-the-clock support in the western world is often difficult and expensive to achieve. The cost associated with that can mean that companies simply...