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Indian Airlines

Indian Airlines Complaints & Reviews

S
Shantanu Dey
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage not received

I was travelling by Indian Airlines flight IC 928 from Mumbai to Hyderabad on 13th Sep 2008. The baggage was checked in at Indian Airlines transfer helpdesk in the international airport since I was coming from Toronto. The baggage tag no is 0007701. However I did not get the baggage on arrival. Extremely poor service quality and apathetic attitude by Indian. There is no contact no given to locate the baggage. I am absolutely disgusted with...
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Vaibhav Srivastava
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inhospitable treatment at the New Delhi Airport

I would like to bring to your notice a very inhospitable treatment given by the person sitting on a Counter Manager’s desk at 5:00 AM 26th April 2008.
We had taken a passage to go from New Delhi to Trichy to attend a marriage.
There are about 4 flights daily from New Delhi to Chennai and only one flight from Chennai to Trichy (at 10:00 AM).

We decided to take the Early morning first flight from New Delhi...
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M
Milind N Hingol
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Baggage Report (DBR) no claims settled

I had travelled back from Bangkok to Mumbai on 4th Dec 2007 by IC694 along with my wife. On back home at Mumbai airport we found 2 of our bags to be broken and certain items to be missing. (You can view the details in the Damaged Baggage Report available with us. approx damage INR 8500)

The compensation offered by on-duty AI Personnel at the Airport was INR 3,000/- which was not acceptable to us. The personnel in turn requested...
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Rajesh Kumar Moda
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fare shown less, after selection fare is more

To,

Indian Air Lines
Chatrapati Shivaji Domestic Airport
Mumbai

Kind Attn:Customer Care
Indian Air Line Head of the Dept.

Sub:Theft of the Mobile Phone from Baggage.

Sir,

I Rajesh Kumar Moda resident of Bhubaneswar traveled through Air India to Dubai from Mumbai on 6th Jan and returned from Dubai on 10th Janu around 2 A.M. As I had a ticket...
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