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Jiomart Complaints & Reviews

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Last updated Mar 3, 2024
Complaints 887
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76
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Jiomart reviews & complaints(887)

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R
Rakeshkumar30
from Jhalawar, Rajasthan
Mar 3, 2024
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Complaint Regarding Inability to Return Faulty Product and Poor Customer Service from Jiomart

Fraud Website Link: https://www.jiomart.com/

I placed an order with Jiomart on 5th January 2024. Today is 3rd March 2024, and I'm still facing issues with my order. Despite Jiomart's policy stating that products can be returned within 7 days, I received a faulty product. When I tried to return it through the Jiomart website, I couldn't find the option to do so in the order list.

I reached out to Jiomart customer...
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K
KartikSarwan111
from Pune Metropolitan Area, Maharashtra
Mar 2, 2024
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Refund not yet received Yet

Hello Sir / Ma'am,

Namaste!

Iam Kartik Sarwan Ordered products from Jio Mart but not yet received the refund I have ordered by products on 10th feb, my money was debited from account but orders were not listed in the jiomart portal. Connected with the Customer support they told you'll get the refund with in 7 days still not received Please Help me out in this....
+1 photos
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K
Karthick157
from Chennai, Tamil Nadu
Feb 22, 2024
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Refund not processed long days for Returned Order

Order number :[protected]W it was return picked on Fri, 02 Feb 06:22 PM and Return Completed on Mon, 12 Feb 04:52 PM. Till the date of 22 Feb 2024 the refund not processed in the jiomart merchant side. I shared the bank details with canceled cheque lief image and ticket was raised Ticket ID :[protected]. This was marked resolved status without providing no solution. I have never seen in my life this type of fraud JioMart merchant....
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K
kambha
Feb 16, 2024
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Refund for wrong product

Ordered unsalted roasted peanuts via order#[protected]A and received SALTED peanuts. When contacted, initially they agreed to refund for wrong item and asked to upload cancelled cheque, but due to issue with the chat window, unable to upload cancelled cheque image and the rep informed to contact again.
When contact again, JioMart refused to refund the amount....
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G
Ganesh5413
from Hyderabad, Andhra Pradesh
Feb 2, 2024
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Delivery Delayed

I ordered an electronic item from jiomart on 29th February through online payment(₹78, 000). The estimated delivery date was on 1st February. Till now I haven't received the product. The order delivery status is changing day by day. I'm calling the customer care everyday and asking for order status. They are saying they can't give a confirmation on the order date. They are not giving any reason for the delay. They are saying that they don't...
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S
sopna kesavan
Jan 24, 2024
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Worst customer service and confirmation

Address:62/16 A abbai street, Annasalai

I recently placed an order (Order Number:
[protected]W ) and faced several challenges:

The JioMart application was inaccessible for nearly 30 minutes, delaying my order update.
I haven't received any confirmation email/whatsapp/message.
Despite multiple attempts to contact customer support, I encountered unhelpful responses and difficulty in communication. The two female representatives lacked proficiency...
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A
Akhila madhire
Jan 7, 2024
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About returning the order

I received the wrong item.I need to return the order. I have been raising the complaint since 10 days but no updates from that side
Order I'd[protected]A...
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S
Shaziyaashemu
Dec 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product was not delivered

Ticket No:[protected]

Dear All,

I was not delivered a product of 2 bags of rice amounting to rs.178/- for which I had prepaid the amount. I had called up the customer service and raised a complaint about the same, but even after 18 days of raising the complaint, no refund has been received. They keep telling that I will get the refund in next 3 days, but no action on the same. Kindly help me with this. br...
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S
Shaziyaashemu
Dec 26, 2023
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Product was not delivered refund not received

Address:Noida

I was not delivered a product of 2 bags of rice amounting to rs.178/- for which I had prepaid the amount. I had called up the customer service and raised a complaint about the same, but even after 18 days of raising the complaint, no refund has been received. They keep telling that I will get the refund in next 3 days, but no action on the same. Kindly help me with this.
Credit note:T[protected]
Request Id:[protected]br...
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G
gautam2001
from Delhi, Delhi
Dec 13, 2023
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Refund issue of a shoes

Address:f/d 7 dulichand colony madanpur khadadar srita vihar 110076

Order date: 24 Nov 2023
Client name: Md Tausif
Order return: 29 Nov 2023
mobile no - [protected]
I purchased Locket Man running shoes with order ID ______. I ordered size 6, but the company sent me size 8. The box and the shoes were also tampered with. I returned the product on 30 Nov and the delivery man collected my shoes. A few hours later, when I checked the app, it showed that I had cancelled the return. I...
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N
Niti Rastogi
from Hisar, Haryana
Dec 10, 2023
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Regarding JioMart gift card

I purchased JioMart giftcard worth rs 1000 on 8 dec 23 and placed an order of rs 333 out of it but balance amount of rs 667 being not reflected in my account...
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N
Niti Rastogi
from Hisar, Haryana
Dec 10, 2023
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Regarding unutilized gift card balance

I purchased JioMart giftcard of rs 1000 on 8 December 23 and out of which order was placed for rs 333 but my balance of 667 being not shown in my account...
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I purchased Jiomart giftcard worth rs 1000 on 8 December 2023 and placed order worth rs 333 but balance amount is not appearing.Even when I cancelled the order only 333 refunded back to wallet instead of rs 1000....
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F
Farhan Madani
from Govardhan, Uttar Pradesh
Nov 26, 2023
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Received 10 rs chips instead of 1800 rs ghee box

Received 10 rs chips packet instead of the 2 ghee boxes in the order that was delivered on 19 November. As you can see in the cctv video screenshot the time and date of delivery. The delivery guy has flat lays chips inside the packet, in no chance it can contain two 1 litre ghee boxes.

Jio support is pathetic they closed my raised ticket as resolved without any basic enquiry or investigation. I request the reputed jio employee...
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D
dsouzarajesh
from Powai, Maharashtra
Nov 14, 2023
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Poor service

Order number:[protected]A

i have ordered based on diwali celebration need, but it was unfortunate that the order was not delivered by Jio mart. If they cannot handle such orders than why are they taking orders? Order which was placed two days ago was not delivered resulting in disappointment in diwali celebration. Very poor service Jio mart.

Rajesh Dsouza
[protected]...
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A
Aravind V K
Nov 11, 2023
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Refund not initiated for successful return pick up

Website:www.jiomart.com

Order ID[protected]A

Product Name - Lifelong Beard Trimmer LLPCM11 With 4hr Runtime, Quick Charge, 20 Length Settings (Black)

Shipment Number[protected]A-01

Product Amount - Rs 476/-

Pick up partner -Delhivery Logistics company

Pick up date - 28th Oct'23

Pick up tracking ID provided by Dehlivery Logistics company- [protected]...
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P
PhaniramK
Nov 9, 2023
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No refund no response

Being man, i ordered nivea men lipbalm 10peices making total of INR 1000 but received nivea cherry shine lipbalm on 19/10/23. I don't think it would be fine for a man to use girly lipbalms so raised complaint for return or replacement on 19/10/23 and was to get the replacement delivered on 21/10/23 which never happened. Raised complaint again on 21/10/23 regarding this and then was promised to get refund in 7 working days. So far no refund...
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G
Gaurav _rai2003
from Delhi, Delhi
Nov 8, 2023
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Received different product

I ordered almonds but received balloons...
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M
mahendramohite
from Akola, Maharashtra
Oct 30, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VR Glass JD -003

Address:Baramulla
Website:jiomart

Sir i am product purchased from Jio Mart product name Is Jio Dive this received as a Damaged then i am reutun the order on Jio mart but company not return this prodct...
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R
rameesh agarwal
Oct 27, 2023
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18 months old medicines supplied

Complaint against
JioMart
(Online grocery shop)
Mumbai

Subject
18 months old medicines supplied

Order Number
[protected]A

Shipment Number
[protected]J

Invoice Number
S24C191SIDA00212

GRIEVANCE STANDS AS FOLLOWS

Look at the following snapshots.
What you have delivered?
19 month...
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