Kejora Masyhur Sdn Bhd
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Kejora Masyhur Sdn Bhd Complaints & Reviews

M
mun Samka
May 2, 2022
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No concept of time

This company's bus has no concept of time at all. My 2:00 ticket abruptly waited until 3:30....
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Website:Kejora Express Bus

As a morning bus driver, please do understand why people book such early bus which is 5.45am, either working or studying.
And since you've been late for almost 20mins then please be on the road all the time and not sembayang and smoking at outside some more. I understand muslim need to pray but please be fast and not smoking outside and delayed for another half an hr.

Please consider i[censored] need to buy bus ticket under...
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Z
Zakirah Zalizan
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the punctuality of the bus

Address:Melaka

My bus supposed to be arrived at 9.30 pm but until 11.00 pm still no hint of the bus arriving. This is very bad. And the most unacceptable thing is they do not tell us why the bus is late. Seriously, please do something about your bus punctuality. I would never recommend this company to anybody until the company make a change about it. And the ticket price is higher than other busses....
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S
Siti Fatimah Rohani
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wrongly wrote plate number of bus trip

Address:68100

I suppose to take the bus to sp @ 12n on 8/11/2019. The receiver @ the counter wrote the no plate of the bus behind the ticket n ask me to wait at pltfrom 12. I wait untill 12.30n and no bus no that had written arrived. I go to the counter n ask about the delay n they told me that the bus trip @ 12n had make a move. I just want to know why must wrote the plate no n the plate no is totally wrong. Its so confusing for the new passenger like...
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L
Lioxophe
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driver smoking in the bus

I reserved a bus trip with kejora masyhur from malacca sentral to tbs kuala lumpur on 29/04/19 at 10.00 am. Bus was on time but very dirty. Bus driver talked loudly with a friend during the entire trip making it impossible to rest as we seated on second row. Bus driver smoked thru the window while driving, covering the smell with horrible chemical air freshener. Horrible smell, almost unbreathable in bus and inacceptable behavior....
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T
Thilegesh Micheal
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complain on driver

Address:41200

I took 6.15pm bus on 27/3/19 penang sentral to shah alam... This is my worst experiences...driver's children's are playing in bus and one more son sitting on driver seat n playing.. Bus enjin on and the driver let his son for sitting on driver seat ... When i asked driver and his wife started making noice.bus driver claim that Hand break pull already and its safe...and also drive asked me to out frm the bus if i dont like...
Bus number...
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When bought the ticket at duta they assured my. Concern saying it is a direct trip to butterworth and will move now in 20min 445pm. I waited for another one hour only bus come at 530pm, what the point since many other bus come on time. Worst it is free seating and i sit under a seat with air con shutter gone direct blown on me. The trip stop to. Offload others at ipoh and pick up to fill it to full. Then it went to penang island first (The...
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S
Syakir Tarimizi
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super duper slow and delayed a lot

Address:11900
Website:www.kejoraexpress.com/contact-us

My bus was supposed to be 4.15pm, but they arrive at 5pm which was super late! From 5pm i’ve been sitting in the bus until now 11pm and not even arrive yet. Took bus from tbs to pulau pinang takes 6 hours+? The bus stoped at penang central for so long more than half an hour, and stop at patrol station very long more than half an hour. Really not efficient at all. Please fix this. People have their own things to do with people waiting for...
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J
Jessie Tan
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delayed and became free seating

We bought tickets from kl tbs to sungai petani. We found out later that the bus would actually stop at ipoh and butterworth before arriving in sp.
The bus was delayed for about 1h15m. When we boarded we found people sitting on our allocated seats. Then the bus driver just came and ask to sit at any empty seat. So what's the point of choosing our seats then?
First time using this company and definitely gonna be the last time.....
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N
Naza As
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beli tiket online

Address:11900
Website:WWW.KEJORAEXPRESS.COM

Saya beli tiket on line utk dari ipoh ke penang pada 15 okt 2018 jam 6 ptg tapi bila nk naik bas saya tunjuk on line booking tiket kat kauhter d aman jaya ipoh, kerani minta saya print d kaunter a5 dgn bayaran rm3. Masalahnya bila dia bg tiket dia rujuk sistem juga so yg print tu buat apa teknologi skrg paper less dan tak berbaloi caj print rm3 tu....
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L
LanAhmad
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delayed departure at tbs

Address:96000

We bought online ticket for tbs to ipoh. Departure time schedule to be at 11.00 today (September 26, 2018) delayed until now (11.45).
Try to check with the gate tbs staff.. They dont know what the exact time the bus will arrive. Call to kejora main office.. The staff dont even know what the problem cause to delay.
What a lousy service u are kejora express....
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Address:39200
Website:keroja express

I took the kejora express from tbs to malacca central this morning. What i want to complain is, i'm very dissappointed with this services.

1) i have done my online ticket which is i select for the seat for this trip for my mum and my aunty. For seat 5a 5b, 5c. But what i got is when check in, there is not our seat for us. There is just have free seating and another person already took our seat from somewhere else. What we...
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I took a bus from kl to melaka and i reached tbs half an hour earlier as the ticket stated there. But what i got in return is that the bus delayed for about 20 mins!! This is unacceptable because most when we were told to reach earlier, but the bus delayed!! And when we (My friend and i) got into the bus, we were told that it was free seating. As a result there is all single seat left and i am forced to seat with a man having a smelly odour....
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A
Alis Kawaii
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suddenly free seating

Website:Kejora Ekspress

I took the kejora express from tbs to malacca central this morning. What i want to complain is, i'm very dissappointed with this services.

1) i have done my online ticket which is i select for the single seat for this trip for my cousin and me. For seat 5a and 7a. But what i got is when check in, there is no single seat for us. There is just have free seating and another person already took our seat from somewhere else. What...
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Kejora Express is not a direct express bus from Johor Bahru to Terminal Bersepadu Selatan. Do not even buy from them. As they promises a direct bus from JB to TBS but still stop at Melaka.

The 12:30pm bus departed at 1:05pm only. Then stop at Yong Peng almost 30min.

Do buy from reptable bus company personal inside the ticket counter at JB Larkin and ignore all the sales crooks that stands in front of the ticket...
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K
KhairulKRJ
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Kbw 6838 kejora

I took the kejora express from sg nibong to kuala lumpur yesterday. The journey took 6 hours as it was traffic jam. The bus driver refused to stop anywhere for washroom eventhough many passengers requested him to stop. Once arrived at jalan duta, one passenger informed the driver that she wants to go to washroom for a while and his reply was "aiyoh... Saya nak jalan la sekarang... Tadi tak nak beritahu... Sekarang saya nak jalan pergi pudu"....
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S
Sugaintharen Naidu
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Delay in bus departure

Kejora team, what kind of service you guys are providing??? When I took ticket from the counter, a lady n guy mentioned that the bus will depart sharp at 7.30pm and its already 9.00pm the bus just moved. Why when Sri maju and plus liner can depart on time, why can't you guys do the same thing, rather than waiting for the bus to be full then move. I'm facing the similar problem when I travel with kejora at all the time, what kind of express...
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J
julie teo
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Poor service, bus delayed

My friends n I bought 13 bus tickets from pudu n plan to go to kangar, perlis. The bus came after we waited for an hour. N the bus was parked at outside, not at the platform, so we have to carry all our luggage n go out. When we went into the bus, we was told that it's free seat!! But we choose our seat ady when we purchase the bus ticket. It's really unfair. The seats are also smaller n uncomfortable compare to other bus. I google...
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M
maddy84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying of bus take-off

what kind of the services that is going on in kuala lumpur pudu bus station? I"ve been issued the bus ticket from kuala lumpur to butterworth and mention the bus take-off time is at 7.30pm. But till now(9pm) the bus still at the same place.when was asked at ticket counter,they said the bus going to move.yet another lie been told. what kind of services are they provided?yet says malaysia is the best in caring public and their needed....
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