Kerala State Road Transport Corporation
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Kerala State Road Transport Corporation Complaints & Reviews

Sir/madam,
On 01/07/2016, i have booked 2 bus ticket from mysore to alleppey in kerala rtc ac scania multi axle (pnr : k1770256).

Bus to breakdown somewhere inside bandipur forest. authority inside bus made the entire travelers to board a local bus which was already fully occupied, telling that the officials in nearest bus station (sultanbatheri) will provide the facility to travel further. on reaching the station,...
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K
krishurc
from Delhi, Delhi
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Balance ticket fair not returned by conductor - reg

Address:Palakkad, Kerala

Today I traveled in Kerala State road transport corporation, bus route no RSC 717, Kottarakkra Depot bus, vide ticket no 196696 dt 17.08.2015 at 04:46:15 AM from Palakkad KSRCT Stand to Coimbatore Gandhipuram, I had given Rs 50/- fifty to conductor for ticket fair of Rs 47/-, the balance of Rs 3/- he didn't returned, while asking he told no change, against i asked during get-down, he scolded like any thing. This complaint is registering,...
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Nasrin25
from Darbhanga, Bihar
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Refund of ticket price not initiated

I booked a bus ticket online at keralartc.in. It was a calicut to bengaluru ticket booked on 09/06/2015 scheduled for 11/06/2015. The scheduled bus was cancelled and the travellers were intimated to travel on another bus. Tickets were collected separately from them. But, the cost of the ticket booked online has not been refunded yet. The PNR for the same is: K672894...
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M
Manzoor E.V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of conductor

Address:Ernakulam, Kerala

Dear sir/Madam: I am manzoor, a residance of ngo quarters kakkanad. I am writing this mail to request the authority for disciplinary action against the conductor responsible for the trip from tripunithura to kakkanad, date of journey : 1/07/2015 f, time of departure 2.15 hrs from tripunithura railway station, Class of service : ksrtc ordinary, bus under aluva depo . My ticket no 00143504. I was travelling on a casual visit to kakkanad, the...
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A
arun.tony.antony
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trip cancelled not announced even after repeated enquiry at Ernakulam ksrtc bus depot

Address:Ernakulam, Kerala

Sir, I have book a ticket to mysuru from Ernakulam for the date 30.05.2015 through E-ticket facility provided by KSRTC (Kerala) on 28.05.2015 and got E-ticket voucher boarding point as Ernakulam bus stand Departure time at 22:110 Hrs. as per the instructions i reached the Ernakulam bus stand at 21:30 and inquired at information center about the status of 22:10 AC Volvo multi axel bus.The official at duty on 30.05.2015 night told me that...
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S
sasisbt
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY AT KAYAMKULAM

Address:Alappuzha, Kerala

Sir, I am a regular commuter between Oachira and Aleppey.Today-11.09.2014 I got a bus from Oachira which is coming from Karunagappally and going to Alleppey..Igot the ticket at 09.03.09 in the morning.When it reached kayamkulam the driver and conductor went out and came to the bus after 15 minutes without sayiong anything to the passengers. The stop at kayamkulam for every bus at anytime is horrible.People says that there is some illegal...
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S
suttan
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISBEHAVIOR

I am the passenger of KSRTC Kothamangalam depot fast passenger ( FP ) bus running between kothamangalam and kottayam on 18.09.2013 evening. I started journey at Muvattupuzha KSRTC bus stand and take ticket to Ettumanoor (RS 34). I told the conductor I want to alight at pattithanam church bus stop so as the time is around 7 p.m . And there is stop for fast passenger at pattithanam church. The conductor angry told it is Fast pasenger and there...
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B
bijo abraham
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No bus service

Address:Pathanamthitta, Kerala

Dear Sir/Madam

All the public including me who were suppose to go towards Ranny route and beyond waited in the Pathanamthitta KSRTC bus stand for 1 hour from 7pm -8pm on 13/08/2011 still we were not able to get a bus. The KSRTC staff were least bothered about the matter because they didnt had any problem, problem was for us.

I being a victim for this case kindly request you to take some serious action against...
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