Kohinoor
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COMPLAINTS

Kohinoor Complaints & Reviews

M
Manjari D Rajgor
Aug 18, 2021
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Cheating

Address:Mulund west

We bought sony bravia 55" television and for exchange we did mention them about the crack on our screen bt they mentioned a dead tv in thier invoice. As being customer we are unaware about the terms they use. At the time of delivery we came to the reality and when we spoke to sales person in Kohinoor they mentioned that its mustakes from both the side. But how come its our mistake. They didnt hae courtesy to accept thier mistake! Very poor...
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C
chetz007
from Mumbai, Maharashtra
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wrong pricing - delivery not made on time - no after sale

Address:Mumbai City, Maharashtra

Worst ever store we have visited of kohinoor electronics - kandivali - mumbai branch. Sales executive had zero knowledge of product. Wrong billing done from their end. No follow ups for delivery. Its been 15 days we have booked our samsung tv, but delivery is not made yet. Call never answered in this store. You may get connected once out of your 100 times dialing to their reception number. Gave fake delivery commitments every time. We have...
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A
AsmitaB
from Mumbai, Maharashtra
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AC service complaint

Address:40703

We bought an ac of onida company last year. Kohinoor has not provided any service with regards to the servicing of the ac event after a reminder was given. Infact they said the ac was not bought from their shop but from sec 9 in vashi. Kohinoor was supposed to cordinate for the servicing which has not been done till date. The installation of the ac was also inappropriate (Slanted) which was brought to the notice of the technician but was...
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V
Vikramjp
from Guna, Madhya Pradesh
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Fraud Franchise business doing by Kohinoor

Address:New Delhi, Delhi

हम सालो से रेडीमेड गारमेंट के व्यापर मे हैं, और हमर व्यापर अच्छा भी चल रहा था, मगर पिछले साल हम एक परचित के माध्यम से एक कंपनी के बारे में जानकारी मिली जो की नेशनल और इंटरनेशनल...
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S
Sintureem
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sansui hardrock TV ORDER # ORD1584853

Address:Mumbai City, Maharashtra, 40014
Website:Www.consumercomplaints.in

I purchase a TV on 03/04/2015, at a time of booking the TV they have agreed for all the scenario. I booked this TV by giving Rs.500 and rest of the payment before delivery I paid.
They told Me you have a free installation and demo but I.said I don't wanna install my TV till this year they said you can take this free installation first time free of cost. When u contacted to sansui they said we unable to.provide you free installation...
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CA. Yogesh Sanghvi
from Dahanu, Maharashtra
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Goods not delivered in time and no response received

Address:Mumbai City, Maharashtra

We have purchased AC from Kohinoor Electronics (Dadar) Order No. ORD2015009 on 23rd May, 2015. We have done the whole payment on the same day itself and we were told that the delivery will be made on 26/05/2015. Our office Timing is 10Am to 6 Pm Still we were waited on 26/05/2015 till 8.pm for the delivery as told by the receptionist Hiral. But the delivery was not made and the receptionist went off without informing us about the non delivery....
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J
Jaywant kaskar
from Mumbai, Maharashtra
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delivery and customer care

Customer care number on bill is given to deduct money of customer. No one picks up money gets deducted as it keeps on ringing. 61160400 Poor delivery, booked Daikin 1ton AC on sunday but till next tuesday its not delivered....
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V
vinodmaddi
from Mumbai, Maharashtra
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Excess billing / payment

Address:Mumbai City, Maharashtra

Order No 400243 dated 29.03.2014 LG 42 LA 6910 Down payment Rs. 25770/- EMI finalised for Rs 6105 X 8 months However actual debited @ Rs 6250/- leading in excess payment of Rs 1160/- This was informed to sales person of Kohinoor, who enssured me over the phone that last EMI will be automatically adjusted with excess paid amount. However no adjustment was done. This error was mainlly due to wrong billing by company. Processing fees...
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JEEVANDER JAIN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received sample refrigerator peice from the showroom

Address:Mumbai City, Maharashtra

I, MR.Jeevander Jain voucher no. BNR1571567 had booked samsung refrigerator of 600 ltr.side by side door from the kandivali branch kohinoor dated 25/10/2014.i received a damage peice on 4/11/2014 and after complaining replacement was done but the peice we receiived on 7/11/2014 was sample peice which is kept for the customers as a demo in the showroom.So no i demand for a fresh petty pack peice in replacement of the sample peice.We have a...
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M
myusernamecc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't give free Headphone with tv

Address:Mumbai City, Maharashtra

I have purchased Sony bravia tv from mulund check naka kohinoor. There was headphone free with tv. They didn't give headphone....
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J
Jitu_kohinoor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product replacement.

Address:Mumbai City, Maharashtra

Dear Sir, I Have purchased Samsung Smart LED from Kohinoor, Malad West link road, on 22nd June, and Demo person from Samsung came after two days for installation, he has done his demonstration and installation and he took my son acknowledgement on report and he left, but when I came in the evening, I found one (size-0.5) dent on screen, I have immediately called, Samsung customer care centre, and they had sent their technician after 3 days,...
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farhe10
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Related

Address:Thane, Maharashtra

I purchased a L.G split AC from Kohinoor Ghodbunder Road showroom on June 3rd of this year. Inspite of making a payment in full and repeated requests and phone call no has bothered to get the A.C installed. The customer service is extremely pathetic and the center is full of shameless losers... I would never recommend anyone to buy electronics from Kohinoor ever. They cheated me of my money and peace of mind.. What a bunch of LOSERS...
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Divyadreamz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor services

Address:Maharashtra

Kohinoor Electronics Vashi have extremely poor services. We bought a Hitachi AC and they had told us that this will be fitted in 3 days but for 6 days in hot summer, these people didn't appear. After that I was forced to go to shop to remind them that they have to send someone to fit AC. On top of that this shop has very very poor customer servies, they do not pick calls and customer keeps struggling once you pay at this shop. After...
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