Kotak General Insurance
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Kotak General Insurance Complaints & Reviews

D
Dr special
Aug 20, 2021
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Claim rejected

I got ill I was diagnosed covid-19 positive and was admitted in DH multispeciality Hospital got treated there and then I submitted the claim. after 3 months company said that your claim was not admissible claim is rejected due to your Google timeline history it shows that you went outside the hospital and in the treatment documents there no mention of oxygen so they rejected my claim you are requested to help me...
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Keshav K Jain
from Mumbai, Maharashtra
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amount deducted twice but refund not provided

Hi

I was making a payment for the renewal of my car policy. But due to the error in payment gateway the payment was deducted twice from my credit card

I called kotak guys to ask them for the refund. But they started telling me that it will take 10-15 days for refund and also asked me to provide cancelled cheque. When i insisted why is that required as i made the payment through credit card they finally agreed...
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A
Ashish Kataruka
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance

Address:Kolkata, West Bengal

To,
The manager
Kotak general insurance.

From,
Usha kataruka
Address new town
Kolkata

Ref: claim no. [protected] under policy no. [protected].
Sub: accident claim of your vehicle no. Wb26x0669

Dear sir,
My vehicle has met with an accident on 5-mar-2018 and i given in mohan motor workshop near science city kolkata.
On 6- mar-2018 the claim...
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